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Kerry Toyota

Florence, KY

4.6
1,826 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,826 reviews

December 16, 2022

Had scheduled to a different location, but they still gave me service. Very accommodating and great service. Will recommend them to my friends and family More

by Farida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady
Dec 18, 2022 -

Kerry Toyota responded

Thank You for your recommendation and this great review.

December 16, 2022

I understand that things cost more but I feel that over 200 dollars to install a 18 dollar part was excessive More

by wdalhover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh
Dec 18, 2022 -

Kerry Toyota responded

Thank You for your feedback.

December 16, 2022

Very friendly! My salesperson Devin was very nice and has helped me out with all my questions. More

by DDM2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Taylor, Devin Bruns
Dec 19, 2022 -

Kerry Toyota responded

Thank You for this great review!

December 15, 2022

Great customer service, they accommodated the fact that I was there late and help work out the best deal possible for me. The only problem I had was I got the limited lifetime power train warranty and no one More

by FLANNERYTY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Schmidt, Ryan Naviaux
Dec 15, 2022 -

Kerry Toyota responded

Thank You for your feedback. Any of our finance managers will be over to give you the complete details for our lifetime powertrain protection. I will have someone reach out.

December 15, 2022

Great service. Friendly . Maintenance done in a timely manner. Answered questions I had about my vehicle. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh
Dec 15, 2022 -

Kerry Toyota responded

Thank You for sharing your positive experience Diane.

December 14, 2022

Great customer service. Only complaint is I was there 1:15 minutes for an oil change and a tire rotation. I know how busy they’re but at least the waiting area was nice and More

by Thejettman25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Dec 14, 2022 -

Kerry Toyota responded

Thank You for sharing your experience, as we are always looking for ways to improve.

December 14, 2022

Good customer service. Polite employees but service and tires are way to expensive. Competition tire cost way lower for better tires More

by PPAVEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Dec 14, 2022 -

Kerry Toyota responded

Thank You for your feedback.

December 14, 2022

Fast efficient service. I feel confidence in what they report. Not always trying to push added services More

by tom.mcnay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Canter
Dec 14, 2022 -

Kerry Toyota responded

Tom, Thank You for this great review!

December 13, 2022

Fast, responsive, and super friendly! Every time we go in they do what we ask and give us different options. More

by josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure
Dec 13, 2022 -

Kerry Toyota responded

Thank You Josh for sharing your positive experience!

December 13, 2022

Very amazing service wait time was not that bad I will definitely recommend to others More

by staciemcdaniel1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacie Hand
Dec 13, 2022 -

Kerry Toyota responded

Thank You Stacie for this great review!

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