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Kerry Toyota

Florence, KY

4.6
1,826 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,826 reviews

December 11, 2022

Service was good just unable to complete the repair due to not being able to get the part necessary for the repair. More

by TERESA.FROST1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacie Hand
Dec 12, 2022 -

Kerry Toyota responded

Thank You for your feedback.

December 11, 2022

Service technician put the extra effort in to find the issues in the suspension noises More

by Rhdecker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady
Dec 12, 2022 -

Kerry Toyota responded

Thank You for this great review!

December 09, 2022

Made an appointment for an oil change. Short on staff. Down 2 workers so it was going to take longer than normal. Took it took over 90 minutes. Greg is always curious and knowledgeable. More

by hopperash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Siegmundt
Dec 12, 2022 -

Kerry Toyota responded

Thank You for your feedback.

December 07, 2022

After hearing the Escalade was leaking oil badly, we immediately took it to our regular car service. They inspected the vehicle completely and found no leaks at all. We are really starting to question More

by GENE_STEWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin Canter
Dec 09, 2022 -

Kerry Toyota responded

Gene, Please give our Service Manager Jason a call at your earliest convenience.

December 07, 2022

Professional the work is always satisfying and complete very courteous and on time little wait time More

by MESHORES56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady
Dec 08, 2022 -

Kerry Toyota responded

Thank You for sharing your positive experience!

December 07, 2022

Professional, courteous, clean, knowledgeable, polite, fast, and they will go the extra step to make the customers happy More

by DKUCHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh, Stacie Hand
Dec 08, 2022 -

Kerry Toyota responded

Thank You for this great review!

December 06, 2022

Always do a good thing of working around your schedule and giving honest updates on your vehicle More

by mikeoberschlake
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Dec 07, 2022 -

Kerry Toyota responded

Hi there, thank you so much for your positive comments!

December 05, 2022

Very knowledgeable about the new Toyota electronical system. The service manager answered all my questions and put my fears to ease that there wasn't anything wrong catastrophically with my car. I was v More

by pamelaslusher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Crowe
Dec 07, 2022 -

Kerry Toyota responded

Hi, we are very happy we could provide you with a positive experience!

December 04, 2022

Best dealership for service I've had and I have had a number of them More

by STEVEN.PREBBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Taylor, Brandon Cady
Dec 05, 2022 -

Kerry Toyota responded

Thank You for this great review Steven!

December 04, 2022

Great experience with Dewey! Follow through on all facets of the sale was wonderful. Happy to work with Dewey again! More

by SSCHWEI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dewey Cottingham, Justin Miley, Jake Jackson
Dec 04, 2022 -

Kerry Toyota responded

Thank You for sharing your positive experience.

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