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Kerry Toyota

Florence, KY

4.6
1,826 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,826 reviews

December 01, 2022

Quick service and on time and a ride to my waiting spot and notified when vehicle was finished and a ride back to dealership to pick up vehicle and the pick up driver was prompt and courteous. More

by BULLDAWG1367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember the name but the face is not listed.
Dec 02, 2022 -

Kerry Toyota responded

BULLDAWG1367, thank you for sharing your positive experience!

December 01, 2022

Chandler greeted me as soon as I walked in the dealership. I was a university president for nine years and know the importance of the first impression. He is to be highly commended. Within a short More

by WCLEVES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elvis Knezic, Mike Svach, Chandler Yeary
Dec 02, 2022 -

Kerry Toyota responded

WCLEVES, Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

November 30, 2022

Never called me back, never answered the phone. Thats the experience i had with them More

by Iroshka37
Recommend Dealer
No
Employees Worked With
I don’t know the name
Dec 20, 2022 -

Kerry Toyota responded

Iroshka37, We asked for your contact information and never heard back.

November 29, 2022

Kerry Toyota is a fantastic dealer. They went above and beyond to give me discounts and work with my warranty provider More

by dsandefur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fitch
Nov 29, 2022 -

Kerry Toyota responded

Thank You for this great review!!

November 28, 2022

Great, quick job friendly service man and got it done when they said they was so thank you very much More

by TERRIDRYDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Marsh, Brian Haywood
Nov 29, 2022 -

Kerry Toyota responded

Thank You for sharing your positive experience.

November 28, 2022

Great service! Kept me informed and helped me prioritize service. Easily to make appointment for needed service. More

by BHILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Siegmundt
Nov 29, 2022 -

Kerry Toyota responded

Thank You so much for this great review!

November 27, 2022

The part required for my Rav4 arrived soon and the ease of scheduling installation was appreciated. More

by TARHESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacie Hand
November 27, 2022

I appreciate their honesty. Traveled up from FL where I was told I needed a new part. They just tightened it up at no charge. Thank you. More

by diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh
Nov 28, 2022 -

Kerry Toyota responded

Thank You Diane for sharing your positive experience.

November 26, 2022

An oil change took an hour and a half and they didn't change filters. I had an appt and could not wait any longer so I had to come back the next day for the filter change. More

by CLANDWHER4455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh
Nov 27, 2022 -

Kerry Toyota responded

We do sincerely apologize and your recent experience and will use this as an opportunity to improve.

November 26, 2022

Devin was great… Devin went out of his to locate the Lunar Rock Tacoma I was set on… Also a special to thanks to mgr Elvis who stepped in when Devon wasn’t available…. Treated great by all and a very pl More

by CLBINV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elvis Knezic, Dustin Robinson, Devin Bruns
Nov 27, 2022 -

Kerry Toyota responded

Thank You for sharing your positive experience with our team. Congratulations!

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