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Kerry Toyota

Florence, KY

4.6
1,827 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,827 reviews

November 02, 2022

Kevin is the best. He found a warranty that we forgot we had. Saved us a lot of money. Thanks Kevin More

by gtimon12452
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 04, 2022 -

Kerry Toyota responded

Thank You for this great review!

November 02, 2022

Didn't get all I wanted sneaky just like a cars salemens general repulation to the public, heart breaking cause they seemed like trusting individuals but I get it, next time I'll make sure to have the paper More

by NEWTHUNDERA2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Miley, Mike Svach, Thomas Simpson
Nov 04, 2022 -

Kerry Toyota responded

Thank You for this great review and for sharing your positive experience.

November 02, 2022

Fixed the problem. Fixed the problem.Fixed the problem.Fixed the problem.Fixed the problem. More

by bunderwood3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Nov 04, 2022 -

Kerry Toyota responded

Thank You for this great review!

November 02, 2022

Thomas was awesome! He was able to get me a Camry hybrid within weeks. I am very grateful for all the attention and service provided More

by RANDY59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Svach, Dustin Robinson, Jason Topits, Micah Arrowood, Thomas Simpson
Nov 04, 2022 -

Kerry Toyota responded

Thank You for this great review!

November 01, 2022

The Service Manager I interacted with was Ben. He was extremely thorough in discussing the issues with me. Very patient & not bothered by the multiple questions I had regarding a fairly large rep More

by michelle.beagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Nov 01, 2022 -

Kerry Toyota responded

Thank You for sharing your positive experience.

October 30, 2022

Nice place but but I thought prices were very high 1800$ to fix I repaired myself for a total cost of 500$ and that included a vehicle rental while they had my truck diagnosing it and the 1800$ was not even More

by becky2country
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie
Oct 31, 2022 -

Kerry Toyota responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

October 30, 2022

I bring my Lexus to Kerry for servicing and have always been pleased with the professionalism displayed by the entire staff. More

by Cameron
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Oct 31, 2022 -

Kerry Toyota responded

Cameron, thank you for taking the time to leave a review for us, We're happy we could meet your expectations!

October 30, 2022

All service writers have been courteous, helpful, and honest. They usually get me in and out in a timely manner. More

by KSEARS1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cady, Erin Canter, Carl Taylor, Jason Crowe
Oct 31, 2022 -

Kerry Toyota responded

KSEARS1029, thank you for your kind words and this wonderful review!

October 29, 2022

Everyone is always very nice and courteous. Never had a problem yet with service. The waiting area is very nice perk! More

by CONNIE_SEITER01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Oct 31, 2022 -

Kerry Toyota responded

Hi there, we are very happy to have provided you with such a positive experience!

October 29, 2022

1st class service. & overall experience from the front line check in , taken in timely , Love the waiting room , so comfortable, great coffee& great communication with More

by cdevita
Recommend Dealer
Yes
Employees Worked With
Do not recall , Chris Smith
Oct 29, 2022 -

cdevita responded

yes

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