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Kerry Toyota
Florence, KY
1,843 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 22, 2024
I had a great experience at Kerry Toyota. I’m terrible at names, but the second person I spoke with did an excellent job at making the sale. I teach an agriculture business course and one of I’m terrible at names, but the second person I spoke with did an excellent job at making the sale. I teach an agriculture business course and one of the units in that course is sales, customer satisfaction, barriers, etc. and I was telling someone later after my purchase it was interested seeing everything in action, if I could have I would have recorded the whole event and shared it with students on what they should do to achieve a successful sale. More
by Jennifer Timmers
Verified CustomerEmployees Worked With
Mike Svach, Mike Arlinghaus
January 20, 2024
Ryan Richardson is a great asset to have on the team. Ryan really made it personal and it was an easy stream line process from conversation to application to driving off the lot. Ryan really made it personal and it was an easy stream line process from conversation to application to driving off the lot. More
by Max
Employees Worked With
Ryan Richardson
January 20, 2024
I'm not a big fan of buying a used car from a dealership but this experience was pretty good. Everything went well even negotiating a price. I will probably be back for a used 4 Runner in the future. but this experience was pretty good. Everything went well even negotiating a price. I will probably be back for a used 4 Runner in the future. More
by Mike Allen
Employees Worked With
Tim Marsh, Mark Williams
January 19, 2024
Great and thorough service, knowledgeable and courteous service people, my car was ready in a timely fashion. service people, my car was ready in a timely fashion. More
by MARYFEYHART
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe, Greg Siegmundt, Brandon Cady, Kevin Fitch, Ben Coutermarsh, Stacie Hand, Deborah Miller
January 19, 2024
Very trusting with their potential customers and they don’t have an aggressive sales approach. They were clear and cut me whatever deals they could get and I couldn’t be happier! don’t have an aggressive sales approach. They were clear and cut me whatever deals they could get and I couldn’t be happier! More
by JARON211
Employees Worked With
Tim Marsh, William Langford
January 19, 2024
The worker I dealt with had a bad attitude and was rude. I had my car at Toyota twice in two weeks on top of paying around $300 and my car still isn’t fixed. If I could take it somewhere else I would but it I had my car at Toyota twice in two weeks on top of paying around $300 and my car still isn’t fixed. If I could take it somewhere else I would but it will invalidate my warranty. More
by Dominique Gallicchio
Employees Worked With
Tim Marsh
January 18, 2024
Dealership seems ok. Finance guy was less that wonderful… a bit condescending … made me rethink my decision after I left your property.. Finance guy was less that wonderful… a bit condescending … made me rethink my decision after I left your property.. More
by JSUTTON677
Employees Worked With
Chandler Yeary
January 18, 2024
25,000 miles on the Highlander and suggested new tires ? ?? Then the tire light came on for the rear drivers side tire at 28lbs one day after service! ?? Then the tire light came on for the rear drivers side tire at 28lbs one day after service! More
by Chris Duncan
Employees Worked With
Deborah Miller
