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Kerry of Florence

Florence, KY

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rated
1,900 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,900 reviews

December 01, 2023

My service advisor was amazing. The choice of beverage and snacks while I wait was very lacking More

by Sparrow2022
Recommend Dealer
Yes
Employees Worked With
Emma York, Emma York
Dec 04, 2023 -

Kerry of Florence responded

Thank you for taking the time to let us know how we did. We hope you have a great day and look forward to your next service visit with us!

December 01, 2023

He was interested in what was best for me and my vehicle, knowledgeable about what he was talking about and right on spot as far as communicating with me. More

by pbruegg1
Recommend Dealer
Yes
Employees Worked With
Patrick
Dec 04, 2023 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review! We hope you have a great day and look forward to your next service visit with us!

December 01, 2023

Great service Kind staff. Quick. Easy. Quality. they have a welcoming environment. Would come again. More

by GRACEMVJ
Recommend Dealer
Yes
Employees Worked With
Katie Machuta, Katie Machuta
Dec 04, 2023 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review! We hope you have a great day and look forward to your next service visit with us!

November 30, 2023

Patrick is fantastic. Great service department! Friendly and knowledgeable. Total time to complete my service was faster than expected. Keep up the great work! More

by CHIPALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Dec 04, 2023 -

Kerry of Florence responded

Thank you for taking the time to let us know how we did. We hope you have a great day and look forward to your next service visit with us!

November 30, 2023

Friendly, responsive. They did what was needed, they were pleasant and friendly and communicated well. More

by ANGEE0405
Recommend Dealer
Yes
Employees Worked With
Amanda Whitaker, Amanda Whitaker
Dec 04, 2023 -

Kerry of Florence responded

Thank you for taking the time to let us know how we did. We hope you have a great day and look forward to your next service visit with us!

November 29, 2023

Extremely expensive. $175 diagnostics test to tell me that my daughter's gas cap was loose. More

by JONVOET
Recommend Dealer
Yes
Employees Worked With
Amy Bass, Amy Bass
Dec 04, 2023 -

Kerry of Florence responded

Thank you for taking the time to let us know how we did. We hope you have a great day and look forward to your next service visit with us!

November 29, 2023

Patrick provided excellent service. . he was professional and had a great attitude My car was done sooner than expected! More

by bozhere
Recommend Dealer
Yes
Employees Worked With
Patrick
Dec 04, 2023 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review! We hope you have a great day and look forward to your next service visit with us!

November 28, 2023

They were great vary adamant about getting everything done to get me back on the road in a timely manner. Faith is exceptional about keeping me updated on progress. More

by billcarter33
Recommend Dealer
Yes
Employees Worked With
Faith
Dec 04, 2023 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review! We hope you have a great day and look forward to your next service visit with us!

November 28, 2023

I'm having a problem with my screen. Sometimes it goes black. Sometimes when I'm backing up the the screen is breaking up and I can't see. It didn't happen when it was in the shop so the More

by CHARLESRINALDI
Recommend Dealer
Yes
Employees Worked With
Faith
Dec 04, 2023 -

Kerry of Florence responded

Charles, Thank you for your feedback.

November 28, 2023

Very good at his job excellent guy. I come here everytime with something I want done to my Jetta. Excellent work done More

by MVMCK
Recommend Dealer
Yes
Employees Worked With
Shelby Reed, Shelby Reed
Nov 28, 2023 -

Kerry of Florence responded

Thank You for this wonderful review. We look forward to your next service visit with us!

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