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Kevin Grover Buick-GMC - Service Center

Wagoner, OK

4.8
145 Reviews

145 Reviews of Kevin Grover Buick-GMC - Service Center

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July 30, 2020

This is our second Kevin Grover purchase. Thank you Butch and Chris for making the experience so pleasant. I highly recommend these guys. We will be back again. More

by omorton
Recommend Dealer
Yes
Employees Worked With
Kevin Grover
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Luna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Butch Breshears
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2020

Have never had a problem with sales or service. Don’t go anywhere else. Have used them for 20+ years and have always felt welcome at this dealership. More

by EDHOLSEY
Recommend Dealer
Yes
Employees Worked With
Rick Hanes
July 17, 2020

Alignment on the tire If I wouldn't have to come back everytime when you work on my car. This would of been done the week before when I put it in. It took most of the day l More

by BABY77BOOMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Hanes
Jul 18, 2020 -

Kevin Grover Buick GMC responded

Thank you for your feedback - I will look into your concerns about having to return your vehicle for follow up work and the gas situation. I always want our loaner cars to be clean and have at least a quarter tank of gas in them which typically will provide a 100-130 mile range for our customers while they are driving the loaner. We do not ask or expect the customer to replenish the fuel used, however, we are grateful when they choose to. We typically manage at least 10 service loaners in our fleet so we do try to control our fuel, insurance and interest expenses as this benefit for our customers is provided happily. I will follow up with you next week. Thank you, Kevin Grover

July 10, 2020

Mr Grover and his team always take the time to make you feel more like family than business customers. I will always recommend Mr Grover. More

by DANNYGOODNIGHT
Recommend Dealer
Yes
Employees Worked With
Neil King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Grover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wanda Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hanes
Jul 18, 2020 -

Kevin Grover Buick GMC responded

Thank you Danny for your kind words! We appreciate you and your family’s loyalty. It is always a pleasure to serve you. Kevin Grover

July 06, 2020

They answer all my question. The maintenance department did there work in a professional and friendly matter. They let us know what is may need attention in the future. More

by oklamat
Recommend Dealer
Yes
Employees Worked With
Randy Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hanes
June 26, 2020

This dealership is the home of No hassle, they are friendly and simple to work with. The sales and finance team help with anything. Service is good also. More

by twwittman
Recommend Dealer
Yes
Employees Worked With
Shelby Shatswell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Grover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wanda Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hanes
June 24, 2020

Good quality friendly service dept the staff is a good group of people and willing to help they have done good work for me so far i like them More

by downforce7
Recommend Dealer
Yes
Employees Worked With
Randy Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Grover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hanes
June 08, 2020

Best experience ever at a dealership! It was super fast, accurate, and amazing customer service. Kevin Grover GMC is hands down the best dealership in Oklahoma. More

by NJACKTHORP
Recommend Dealer
Yes
Employees Worked With
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hanes
May 15, 2020

Love your service department. They are friendly, helpful, and go out of their way to make the experience great! They even came to pick up my vehicle and drop it off because of the safety precautions due to c More

by reneem9192
Recommend Dealer
Yes
Employees Worked With
Rick Hanes
May 05, 2020

Scheduled Maintenance I have used Kevin Grover service center for last seven years for regular oil changes/ tire rotation. Everyone that works there is so courteous and pro More

by teacheranderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Grover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hanes
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