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Kevin Powell's Foothill Ford

Pilot Mountain, NC

4.9
124 Reviews

3220 Cook School Road

Pilot Mountain, NC

27041

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124 Reviews of Kevin Powell's Foothill Ford

August 07, 2017

Fantastic Experience It was a great pleasure working with Cathy! She treated me fantastic! Found me the car that fits my budget and my taste! Couldn't be happier!! More

by Jason1174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Frost
August 06, 2017

You pay too much for crappy car I bought a 2011 Toyota corals from them and thought I was paying only 11,000, but by the time I get it paid off I'm gonna be paying 20,000 for a $7,00 More

by Immad1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Brandon
Aug 29, 2017 -

Kevin Powell's Foothill Ford responded

Sir, we're sorry to hear you were unhappy with your experience here at Foothill Ford. We are in the helping business and what that means is we help people that normally wouldn't be able to buy a car be able to purchase one. Unfortunately sometimes this involves a higher interest rate due to the bank's perceived risk for each customer. In this instance, the bank must have perceived the risk to be higher, hence your high payback. Unfortunately, we aren't able to do anything about that. If you would like for us to look at repairing your seat for you, please let us know. We look forward to hearing from you and if we can help you in the future, please let us know!

August 06, 2017

Easy & Affordable Joe made the process easy. He didn't try to put me in a car I couldn't afford like most of my past car buying experiences in the past. I honestly drea More

by Jennifer Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Willey
August 05, 2017

Externally satisfied customer I'm rebuilding my credit and was afraid financing would be an issue. They listened to my situation and helped me find exactly what I was looking for a More

by Lisa Brooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryle Radford
August 03, 2017

Excellent I would recommend everyone to give Krazy Kevin Powell a try. We just love them they do what they say and are very nice treat you like family More

by Johnson.reshay41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryle Radford
July 29, 2017

Great experience buying! Joe was a great saleman..striaight to the point overall satisfied with the car! I will recommend this dealership to everyone I know. Thanks so much! More

by Cargirl2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Willey
July 29, 2017

Easy and Quick I give a 5 star rating because I am a returning customer,I always use the same salesman, Joe Willey.It's nice to go back and find the same salesman,an More

by jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Willey
July 29, 2017

Our Experience Our experience: On Wednesday my husband traded in his truck and bought me a van. I have wanted a van since I found out we were having twins but we More

by Twinmom0217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason McClamrock
Aug 02, 2017 -

Kevin Powell's Foothill Ford responded

Ma'am we're so sorry to have inconvenienced you in this transaction! It turns out a battery cable came lose on the van and you are exactly right, we shouldn't have missed this when servicing the van!! However, we did. We replaced both battery cables for you, installed a brand new battery, gave you a loaner car to drive throughout the day while we repaired these issues, and re-inspected the van to make certain there were absolutely no other issues and there weren't any to be found. Kevin Powell and his management team all stand behind the vehicles we sell and while there are sometimes oversights, we always try to make it right with our valuable customers. After all, without them, there wouldn't be much need for us! If there is anything else we can help you with on this matter, please don't hesitate to contact us!

July 28, 2017

Trixie: The car saleswoman Kathy frost made it easy to buy a car at Kevin Powell. She was an amazing sales woman. I especially love the story about Trixie! Our overall experie More

by Kattlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Frost
July 26, 2017

Great customer service I came in today with my family to trade my truck for a new vehicle. We looked at different vehicles for a few minutes and had in narrowed down to two More

by Jack2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Willey
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