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Kevin Whitaker Chevrolet
Greenville, SC
52 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 52 reviews
July 13, 2021
I purchased a used car from Kevin Whitaker Chevrolet. The sales associate that helped me was absolutely wonderful. His name is Jon Marcus. He went over and beyond to make sure my experience was speedy and so sales associate that helped me was absolutely wonderful. His name is Jon Marcus. He went over and beyond to make sure my experience was speedy and so easy. If you go there please ask for him. He will take very good care of you. More
by DCarson1
Employees Worked With
Jon Marcus
Helpful June 14, 2021
Bought a used vehicle turns out it had problems, The Gen Manager was so helpful I was able to trade it out for a different vehicle for the same note I was paying on the first one. They took care of all the Manager was so helpful I was able to trade it out for a different vehicle for the same note I was paying on the first one. They took care of all the paper work it was great. You get the feeling while you are there that all the employees are close, like it's a great place to work. Thank you Larry and Jon for a none stressful exchange. More
by blu2gra
Employees Worked With
Jon, Larry
May 02, 2021
My wife and I were looking for a new suburban, but had difficulty finding one with a bench second row seat. We spoke with Sales Rep Jon Marcus and he was extremely helpful and offered to help us "build" t difficulty finding one with a bench second row seat. We spoke with Sales Rep Jon Marcus and he was extremely helpful and offered to help us "build" the vehicle we wanted. Jon made the order easy and kept us up to date throughout the process, including letting us know up front the time the process often takes. When the vehicle arrived, it was as ordered and Jon took the time to go over everything about the vehicle. He is very professional and treats his customers well. We had a great experience and appreciate all of his help. More
by RM
Employees Worked With
Jon Marcus, Peter Bures
July 27, 2020
The service department is awful to work with. They don’t do what they say they’re going to do, do not update on status of vehicle and have 0 communication skills. I will not be coming back here for any serv do what they say they’re going to do, do not update on status of vehicle and have 0 communication skills. I will not be coming back here for any service or sales ever... I would rather drive an extra 30+ minutes to a dealership who will actually communication whats happening with my vehicle and keep me informed of next steps. More
by ashleej87
Employees Worked With
KB
January 25, 2020
The service team and manager are horrible to work with. They really don’t have any technical knowledge. When I took in my Chevy Volt that had a cabin heat issue one of the service guys said that there’s no They really don’t have any technical knowledge. When I took in my Chevy Volt that had a cabin heat issue one of the service guys said that there’s nothing they could do about it because the Chevy volt was designed to not run the AC or heat in ELectric driving mode. Hahaha After trying to tell him that I’ve owned the car for a while and the heat and ac have always worked in electric driving mode he looked at me like I was crazy then told me that it was up to me if I wanted to spend $135 on a diagnostic that wasn’t needed. Once the diagnostics were done I received a voicemail from the same service advisor. “We have found that your auxiliary coolant pump needs to be replaced, it’s going to be $720 total. Let me know if I should order the part”. After doing some research I find that this is a common issue on the Chevy volts and it should be covered under the voltec warranty because it also pumps coolant into the battery to maintain battery temps in cold weather. When I asked if it was going to be covered under warranty, they laughed. I asked to speak to the manager and he said that there was another pump for the battery (there isn’t , ive checked). So this pump would not be covered under voltec warranty. I asked if he could show me a diagram of the voltec coolant system and he proceeded to lie about a separate system to heat the battery. The started being rude and I was tired of dealing with their lack of knowledge on their own cars and decided to pay the $135 diagnostic fee. The part is $140 and it takes an hour to replace. ROBBERY! If you have an electric or hybrid Chevy I recommend that you take your business elsewhere. These people don’t know anything about these cars and don’t want to learn about them. If Chevy wants to be competitive in the EV age they have to make sure that their dealerships and service advisors are knowledgeable on the EV cars that they sell. More
by Simon C
Employees Worked With
Mike and service manager, Peter Bures
January 17, 2020
Ryan Dunlop!Is the best Service Consultant!He is very Ryan Dunlop! Is the best Service Consultant! He is very professional in his work! He strives to meet the needs of every customer. He is the best! Ryan Dunlop! Is the best Service Consultant! He is very professional in his work! He strives to meet the needs of every customer. He is the best! More
by Lolitawilliams95
Employees Worked With
Peter Bures
July 30, 2019
DIY dealership I'm shopping for a new vehicle but the sales persons don't seem to care if they sell a car or not. Not helpful but offered to hand me a brochure. I ha I'm shopping for a new vehicle but the sales persons don't seem to care if they sell a car or not. Not helpful but offered to hand me a brochure. I had to go inside to even find a sales person. If they are like this when buying a car, I can only imagine what the service team is like. I literally looked over the lot to find the car I wanted. Then I read off the information taped to the car. I opened the car, looked in and did my own assessment. If I had decided to buy the car, I probably would have had to do my own contract and handle purchasing the title. Go someplace else. More
by pbear52
Employees Worked With
Didn't get their names.
July 20, 2019
Lemon car If I could give this delership a negative a star i would, giving them one star is a complement. We purchased a Cruze brand new from Kevin Whitaker in If I could give this delership a negative a star i would, giving them one star is a complement. We purchased a Cruze brand new from Kevin Whitaker in 2018. It was my very first new car that I have purchased one month in and it started the shop visits that was for the headlights to be adjusted. Also from day one they couldn't get the bluetooth set up, up until this day they still can't get the bluetooth to connect it will connect and disconnect they say the software won't accept my phone my new Samsung or the newest iPhone won't connect up either. Next the car has been in the shop 8 times for ac problems which they say they fix but less than a week after getting it back it goes back to them for fixing yet again which they never fix. More
by Lemon Cruze
Employees Worked With
Ryan whitaker, Rhonda Harrison.
April 11, 2019
Not what they seem....worst experience EVER! I purchased a 2018 Nissan truck from them. It seems the truck was never inspected. There are many honorable dealerships....avoid this one! Cost me ove I purchased a 2018 Nissan truck from them. It seems the truck was never inspected. There are many honorable dealerships....avoid this one! Cost me over $1500 to make the truck right. More
by Davee
Employees Worked With
Al
June 22, 2018
Oil Spots Hello! I just wanted to thanks for your service which was quick after I don’t have an app. But I found oil spots on my driver seat. Please guys y’a Hello! I just wanted to thanks for your service which was quick after I don’t have an app. But I found oil spots on my driver seat. Please guys y’all do a wonderful job, from the service advisor Rhonda Harrison to the service guys. But that’s my only complain, your technicians have to be more carefull about this matter. Thank y’all see you next time. More
by “Shark”Mejia
Employees Worked With
Tumb up for Rhonda Harrison such a nice person to have in service desk., Peter Bures
