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Key Acura of Atlantic City - Service Center

Egg Harbor, NJ

4.8
275 Reviews
Call Service Center (908) 905-7400

275 Reviews of Key Acura of Atlantic City - Service Center

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May 10, 2024

Very thorough and very informative. Alexandra was very helpful and honest with the situations of my car. More

by COSHEONIA.BOWENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra
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Helpful
May 10, 2024

Alex was thorough and professional. First Class Service! Highly recommend Key Acura! Thanks very much. More

by Salccc30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex,Msrty
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Helpful
May 10, 2024

Service manager was great and very attentive. I am very happy with my experience for this service. Thank you More

by Mimitoner
Recommend Dealer
Yes
Employees Worked With
DeAndre was great
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Helpful
May 09, 2024

They always do a great job whenever I bring my car in. They’re very professional and nice and courteous never hassle easy and that’s what I like.! More

by AUBSLA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco A. Amato Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dandre Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 07, 2024

D’Andre was friendly and professional. There were a few recalls on my vehicle, so the repair took some time. He provided me with a loaner vehicle and kept me up to date with the progress More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dandre Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Key Acura of Atlantic City responded

Mary thank you so much for the kind words. Dandre has been here for several years and is a total asset to our company.

Helpful
May 07, 2024

I thought they had very nice staff in office. However, technician forgot to reset Maintenance gauge. More

by LYNN.MCCANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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May 08, 2024 -

Key Acura of Atlantic City responded

We greatly appreciate your business. I would be glad to send a technician to your home to reset it for you. Please call me at 908-905-7341 and I'll take care of it ASAP. I'm sorry for the inconvenience.

Helpful
May 06, 2024

I have to pay out of my pocket for an oil change on a leased car is truly unfair. More

by shontademing74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No comment
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May 06, 2024 -

Key Acura of Atlantic City responded

Let us know if there is anything else you feel should be free, maybe gas? tires? brakes? I'll be sure to relay your concerns to ACURA Corporate.

Helpful
May 06, 2024

Customer service person was extremely rude. Would not provide an update on my car except to repeat Not done, Not done ! More

by kevin.wichert1077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rocco A. Amato Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Reyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Key Acura of Atlantic City responded

I am sorry you weren't happy with the time it took to service your vehicle. I apologize that the car wash was running a bit behind. Hopefully you're enjoying the free cabin and engine filters that we comped you for your inconvenience.

Helpful
May 05, 2024

Great service! My truck was done in a timely fashion. I would return again. Thanks More

by lashandadavis1040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None listed
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May 06, 2024 -

Key Acura of Atlantic City responded

Thank you for the kind words. We appreciate your business.

Helpful
May 04, 2024

Very good service alex was excellent help excellent customer service and well maintained member she was great More

by INTALIAN7697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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May 06, 2024 -

Key Acura of Atlantic City responded

Alex is a ROCKSTAR! Thank you for the kind words.

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