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Key Acura of Atlantic City - Service Center

Egg Harbor, NJ

4.8
257 Reviews
Call Service Center (908) 905-7400

257 Reviews of Key Acura of Atlantic City - Service Center

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April 17, 2024

Service and service girl Alex were great. Entrance off highway was terrible and parking was brutal with that curb island ? More

by LOUZUNIN.C21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, service rep girl
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Apr 23, 2024 -

Key Acura of Atlantic City responded

Thank you for the kind words. Alex is a ROCKSTAR. We are constantly working on the parking situation, and it will be improved soon.

Helpful
April 12, 2024

Did not clean front passenger area. The old cover from last time car was there was not removed. It was still dog-eared. More

by HERVEY.DANIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Apr 23, 2024 -

Key Acura of Atlantic City responded

Unfortunately, our complementary car wash is there to help maintain your vehicle's cleanliness. When it's the only time the vehicle is being cleaned it tends to be a much larger job than normal. Feel free to speak to service about setting up a full detail appointment for your vehicle in the future. I'm sure the detail crew will give you a super deal.

Helpful
April 10, 2024

They were quick and provided great customer service. They were kind when speaking with me. More

by DOMITWIN17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Diana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dandre Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 10, 2024

Very pleasant, helpful woman in service center. Waited while job was being completed And it was quick. More

by OC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center Young Lady
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Helpful
April 10, 2024

Service was quick and went smooth. Staff was pleasant as well and very helpful. They even wash your car after your service which not a lot of places do. More

by BELA.MAGADIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dandre Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 10, 2024

Greeted by gentleman at the door. Processed my order and I waited for service to be done. Car was washed and left clean. Thanks for a great experience. More

by WRC0292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Diana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 08, 2024

My experience with the service was great. Deandre was professional, friendly, accommodating and knowledgeable. He told me that my car would be completed in 45 minutes including a wash and he More

by peterzaknich00@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Diana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Pleydle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dandre Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Key Acura of Atlantic City responded

We are so happy to hear that you had a positive experience. We may be a small dealer but we're very friendly.

Helpful
April 07, 2024

Everyone who works at this dealership is amazing. They are knowledgeable, professional, and courteous, The service department is above and beyond 5 stars. More

by GKPANAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Diana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Key Acura of Atlantic City responded

Thank you so much for the amazingly kind words. Maria is a true ROCKSTAR and everyone around her is equally enthusiastic.

Helpful
April 05, 2024

The service department was friendly and answered all questions. They completed all work and gave me a heads up on future repairs and expenses. More

by GERADNOVAK88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Medina
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Apr 10, 2024 -

Key Acura of Atlantic City responded

Alex is the best. She holds it all together in the service department for us. Thank you for the kind words.

Helpful
April 05, 2024

Great service and staff. The process is easy. All sales, service, and managers treat you well. More

by jimstig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco A. Amato Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Key Acura of Atlantic City responded

Jim you truly are a VIP client. Thank you for the kind words.

Helpful
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