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Key Acura of Gainesville
Gainesville, FL
86 Reviews
Welcome to Key Acura of Gainesville!
A new addition and proud member of the Key Auto Group. Key Acura of Gainesville is proud to serve drivers from Ocala to Alachua with fine luxury vehicles sold by the experts who know them best! We want to help the drivers of northern Florida find and drive the vehicles of their dreams and we are dedicated to a friendly and enjoyable sales process that will be like nothing you've ever experienced before. Key Acura of Gainesville looks forward to the opportunity to amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 86 reviews
February 20, 2026
Fast,courteous and very professional Service is the main reason we keep buying vehicles from Key Acura reason we keep buying vehicles from Key Acura More
by djdanko55
Verified Customer
February 19, 2026
Got my new car in 2 hours and 30 min. it was a record. I wanted everything ready and it was perfect. it was a record. I wanted everything ready and it was perfect. More
by ELLIAMY
February 18, 2026
Adam is great, Joe is FANTASTIC. I was caught off guard by this new 'service fee'. I have been bringing multiple Acuras to this location, from back in the Rick and Bernie days. Th I was caught off guard by this new 'service fee'. I have been bringing multiple Acuras to this location, from back in the Rick and Bernie days. The nickel and dime nonsense is maybe the last straw. It was bad enough to pay $185 diagnostic fee - to plug into a computer. When I said I had to wait - a $1,700 quote to fix a multi-point camera is not something I am prepared to do on the spot. But then, to learn there will be a 'shop fee' on every service. The $185 is a fee, and then a fee on top. I'm sorry, but Continental Imports is going to get another one of my vehicles. More
by matthewhintze
February 14, 2026
I was served quickly and ahead of schedule. When I brought to their attention a discrepancy, it was welcomed with curiosity and openness. Customer service was excellent, though processing is st When I brought to their attention a discrepancy, it was welcomed with curiosity and openness. Customer service was excellent, though processing is still improving. More
by Jessebooth28
February 13, 2026
Great experience with Key Acura of Gainesville. Super helpful, patient and knowledgeable team. Highly recommend.. Super helpful, patient and knowledgeable team. Highly recommend.. More
by Vic
February 13, 2026
The key Acura service department is more than excellent. They are professional and courteous and take care of individuals with high priority. The experience could not have been any better. It was absolutely They are professional and courteous and take care of individuals with high priority. The experience could not have been any better. It was absolutely a pleasure to take the car to be serviced. Thank you. More
by MSKCRICCHIO
February 12, 2026
Great place to shop and good people to work with, very patient and experienced. Great place patient and experienced. Great place More
by Buyer
February 12, 2026
Very professional and patient with handling the paper and bringing the car to meet us. Thank you jose bringing the car to meet us. Thank you jose More
by CONNIS63
