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Key Acura of Gainesville
Gainesville, FL
170 Reviews
Welcome to Key Acura of Gainesville!
A new addition and proud member of the Key Auto Group. Key Acura of Gainesville is proud to serve drivers from Ocala to Alachua with fine luxury vehicles sold by the experts who know them best! We want to help the drivers of northern Florida find and drive the vehicles of their dreams and we are dedicated to a friendly and enjoyable sales process that will be like nothing you've ever experienced before. Key Acura of Gainesville looks forward to the opportunity to amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 170 reviews
May 07, 2026
Adam did a wonderful excellent job great ! Along with Joe the service manager he is awesome as well ! Great people . Along with Joe the service manager he is awesome as well ! Great people . More
by Bradleytrenese2
Verified Customer
May 03, 2026
Kerry and Angie provided amazing customer service. They were very helpful and responsive. They both helped me navigate a less than desirable situation iand ended as a pleasant experience. They were very helpful and responsive. They both helped me navigate a less than desirable situation iand ended as a pleasant experience. More
by blkchinadl
May 03, 2026
Always professional, courtesy and knowledgeable The service departments makes having my vehicle serviced at Key Acura of Gainesville easy. service departments makes having my vehicle serviced at Key Acura of Gainesville easy. More
by chandamayes
April 30, 2026
Made buying a car enjoyable. Normally an exhausting process but this time it went so smoothly Normally an exhausting process but this time it went so smoothly More
by mcephas1963
April 30, 2026
Phenomenal through and through. They were extremely kind and communicative throughout the entire process. Made everything easy. Best vehicle transaction from start to finish. Angie They were extremely kind and communicative throughout the entire process. Made everything easy. Best vehicle transaction from start to finish. Angie was extremely knowledgeable and helpful. We are excited to start this new chapter with our new vehicle. More
by lindseek95
April 30, 2026
Angie, sales representative was fantastic, GM and sales manager, finance also all fantastic. Best car buying experience I have ever had. Cat lovers too! manager, finance also all fantastic. Best car buying experience I have ever had. Cat lovers too! More
by Melinda Selvidge
April 28, 2026
I think the service department as a whole took good care of my car. Just got my car back yesterday but so far I am pleased with the work that was done. of my car. Just got my car back yesterday but so far I am pleased with the work that was done. More
by JACHRISTIE0
April 27, 2026
Great service, fast, great communication! Kerry was excellent and updated me throughout the process. This was seamless. IF you have to get a flat tire in any city, Gainesville did a great job Kerry was excellent and updated me throughout the process. This was seamless. IF you have to get a flat tire in any city, Gainesville did a great job! More
by mklenknp
April 27, 2026
Kerry and Joe are always excellent when it comes to my service requests. They are very helpful in getting my car in a timely manner and are always to help me with a loaner car. The text updates are very h service requests. They are very helpful in getting my car in a timely manner and are always to help me with a loaner car. The text updates are very helpful for me as well. Thanks! More
by SM_SAMERA
