This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 23, 2018
"They made this purchase as easy as it gets, HIGHLY recommend"
- LC pizza/pizzaBryan and the whole team there at Key Buick GMC made my visit there a great one and were able to do a deal that Nimnicht Chevy was not even after I got my loan docs to buy there new truck they cam back at me and said the flex cash was gone and I had to pay 1800 more dollars. I walked away and ended up at Key where not only were they able to get it done, but it was WAY better service and an even nicer truck. Bryan was fantastic and just an all around nice guy. I've had 27 cars total so it isn't like I am new to this, he was great. This would be my first choice if looking for an vehicle. Seriously do not go to a nimnicht dealership where they don't care about the customer at all.
Read MoreEmployees Worked With
September 19, 2018
"Unscheduled Oil Change"
- Jasonjax77Brought my truck in and decided to get an oil change while I waited and they not only knocked out the oil change quickly they even did a full safety inspection of my truck... Very fast and great service writer...
Read MoreEmployees Worked With
September 12, 2018
"Exceptional Service!!!"
- Regal2014I just want to take the time to compliment the best service managers ever, Dennis Sawyer and Mary Jane. Dennis greeted me and prepared the initial paperwork. I just love his humor and charisma. Hat's off to the repairmen who worked expeditiously to get me in and out in a reasonable amount of time. Also I cannot say enough accolades about Krissy in the Customer Counter area. Each person that I interacted with provided exceptional customer service. Everyone was both professional and personable. Mary Jane explained everything that was completed on my Regal and took the time to review everything that needs to be completed during the next oil change. They even worked together to honor a competitor coupon, which by the way had expired. This is the best customer experience ever. I cannot say enough about the value added customer service I was provided. I will keep coming back again and again. I will also refer others.
Read MoreFeatured Inventory
2015 Ford F-150
$31,991
2016 Mazda Mazda6
$16,991
2019 GMC Yukon XL
$65,725
2019 GMC Sierra 1500
$68,535
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free WiFi
- Authorized Parts Store
- Shuttle Service
- Vending Machines
The report has been submitted to DealerRater support. To view the status of the report at any time, save this link.
