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Key Buick GMC

Jacksonville, FL

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rated
389 Reviews

4660 Southside Blvd

Jacksonville, FL

32216

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389 Reviews of Key Buick GMC

March 23, 2018

Excellent Both Dale and Mike were incredible! They made the searching and purchasing of a vehicle very comfortable and smooth. There communication and social sk More

by Kerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Walton, Mike Cain
March 22, 2018

Salesman Bryan Brown Bryan Brown just sold me my new 2018 Buick Envision. I have been buying Buicks from him for many years. I appreciated the fact that Bryan was so helpf More

by Repeat Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Brown
March 21, 2018

Terrific As far as car shopping goes it has always been daunting experience. Key Buick was the best ever, they had the most encentives which made my decision w More

by Linda13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Brown
March 15, 2018

Bryan Brown is The Man! Thank you Bryan for helping us find the perfect vehicle!! So thankful to know you as a neighbor and a friend over the years! We purchased our first ca More

by Katie Gilbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Brown
February 16, 2018

It Was Fun!! Buying my new car on a cold wet rainy day was fun!! Bryan Brown made the experience easy and painless, He was very helpful - knowledgeable - and compe More

by Elizabeth Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Neely, Bryan Brown
February 07, 2018

Great experience My experience was great from the time of test drive all the way to signing the final paperwork and driving my 'new' Buick home. Bryan Brown is just a More

by DawnB.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Neely, Bryan Brown
January 26, 2018

It sucked Had an appointment at 900 am which they later told me was not an appointment but a "check in" time even though the confirm e-mail clearly stated an ap More

by sadie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis Sawyer
Feb 15, 2018 -

Key Buick GMC responded

Sadie, we are very sorry to cause you any inconvenience. When our shop gets backed up, we try to make it as less of an inconvenience for our customers as possible. We are sorry things got behind with your vehicle. We would love the opportunity to make it right. Please contact our Service Manager, Pat Jones, and he will make it right. Thank you!

January 20, 2018

Great service Service was provided in a timely and professional manner. I was in and out in less time than I planned. I have been going here for years and have alwa More

by JudyS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary
January 15, 2018

Quick grasp Jeff and Dennis get a quick grasp on diagnostic and related repair issues. They get the appropriate information and follow up.. Operate with Integrity More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Sawyer, Jeff Moore
January 14, 2018

Great Service Consistent great service ! Dennis and Jeff are great always very helpful and professional. I appreciate the service department here and will mos More

by leelee1406
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Moore
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