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Key Chrysler Dodge RAM of Portsmouth

Boxford, MA

Overview
Employees
Reviews
Vehicles
4.6
746 Reviews
As the newest member of the Key Auto Group, we are proud to be leading change in the auto business, as we understand that today's consumers demand and deserve quality service, quality products, and a hassle-free shopping experience.
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84 Middleton Rd

Boxford, MA

01921

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Showing 536 service reviews

November 25, 2025

Excellent service staff very professional enjoyable purchase experience great selection Friendly staff very knowledgeable answers to all questions More

by bbsdesign
Recommend Dealer
Yes
Employees Worked With
Bob Kempf
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Nov 25, 2025 -

Key Chrysler Dodge RAM of Portsmouth responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Lowest Price. Best Service. The Difference is Key!

November 23, 2025

Megan called with updates as soon as she knew. She provided a car while mine was being worked on. Overall great attitude and helpful. More

by AMDUBES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
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Nov 23, 2025 -

Key Chrysler Dodge RAM of Portsmouth responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Lowest Price. Best Service. The Difference is Key!

November 22, 2025

Excellent. Nice. Friendly. Helpful. Knowledgeable I enjoyed my experience there I feel I'm well taken care of More

by Lszmyd
Recommend Dealer
Yes
Employees Worked With
Rachel, Megan
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Nov 22, 2025 -

Key Chrysler Dodge RAM of Portsmouth responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Lowest Price. Best Service. The Difference is Key!

November 17, 2025

This facility has a top notch service team, every member has the customer and the task at hand in their best care More

by mrogers_961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Caton
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Nov 17, 2025 -

Key Chrysler Dodge RAM of Portsmouth responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Key Chrysler Dodge RAM of Portsmouth, we look forward to having you as a valued customer for many years to come! Lowest Price. Best Service. The Difference is Key!

November 17, 2025

she treated me with a lot of kindness and went above and beyond for me! i had a great experience More

by silverlunt13
Recommend Dealer
Yes
Employees Worked With
Rachel !
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Nov 17, 2025 -

Key Chrysler Dodge RAM of Portsmouth responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Key Chrysler Dodge RAM of Portsmouth, we look forward to having you as a valued customer for many years to come! Lowest Price. Best Service. The Difference is Key!

November 12, 2025

Key has great to work with and everyone there is personable and professional. Great Dealership More

by Pemt23
Recommend Dealer
Yes
Employees Worked With
Richie and Dennis
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Nov 13, 2025 -

Key Chrysler Dodge RAM of Portsmouth responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Lowest Price. Best Service. The Difference is Key!

November 11, 2025

Everything ok every time I going for the service is the best place and the people too More

by pudduandrea24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2025 -

Key Chrysler Dodge RAM of Portsmouth responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Lowest Price. Best Service. The Difference is Key!

November 05, 2025

In and out earlier than expected She was very pleasant and got the job done More

by Wiz0
Recommend Dealer
Yes
Employees Worked With
Meaghan
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Nov 05, 2025 -

Key Chrysler Dodge RAM of Portsmouth responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Meaghan and our team. Please don't hesitate to let us know if we can be of further assistance. Lowest Price. Best Service. The Difference is Key!

October 30, 2025

Confusion with appointments. Work was done but it appears left hand does not know what the right hand is doing. More

by roz55fb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
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Oct 30, 2025 -

Key Chrysler Dodge RAM of Portsmouth responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 29, 2025

Service manager could not have been more helpful He went above and beyond in helping More

by JBW5685
Recommend Dealer
Yes
Employees Worked With
The service manager, he was outstanding !!' Also the clerk with purple hair. Also excellent
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