Josh Lord

I am very happy with this dealership they promptly took care of my issue and answered all of my questions this will be my new service place. care of my issue and answered all of my questions this will be my new service place. More

by DPELLETIER0 Verified Customer Verified Customer

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VERY poor service dept. Even with the new group your brought in the are still unable to diagnose & fix a problem. Very sad as I’ve dealt with your location for over 10 years Even with the new group your brought in the are still unable to diagnose & fix a problem. Very sad as I’ve dealt with your location for over 10 years. And now I must find a new one. -NF More

by NATHANFARRAR1 Verified Customer Verified Customer

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They were extremely responsive and timely. They gave me a great price on new tires and the truck drives like new! They gave me a great price on new tires and the truck drives like new! More

by RSMOYER Verified Customer Verified Customer

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Dependable and easy to work with. Always give you the best price and warranty work Always give you the best price and warranty work More

by JKLAN3965 Verified Customer Verified Customer

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Great staff very friendly and helpful. It was a very good experience for me . Thanks It was a very good experience for me . Thanks More

by FIFO26 Verified Customer Verified Customer

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Very poor communication. Told me I had worn rear brakes when it was the front brakes. Waited 30 minutes after the vehicle was done. I will not be going back. Told me I had worn rear brakes when it was the front brakes. Waited 30 minutes after the vehicle was done. I will not be going back. More

by JOE.PONTE Verified Customer Verified Customer

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The dealership performed the recall effectively. The dealership representative was not really helpful, I requested to speak to mechanic and was told abruptly that i had to pay and open a ticket. The dealership representative was not really helpful, I requested to speak to mechanic and was told abruptly that i had to pay and open a ticket. More

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The entire staff at the Key Chrysler Dodge Ram of Portsmouth dealership are great. From Sales, Finance, Admin, and Service, everyone is extremely friendly and helpful. Mike Fletcher has been very Portsmouth dealership are great. From Sales, Finance, Admin, and Service, everyone is extremely friendly and helpful. Mike Fletcher has been very helpful to me since the purchase of my 2023 Dodge Challenger. In the past, I've called and asked Mike questions, and he has answered every one with patience, a detailed explanation, and his recommendations when prompted. My most recent dealing with the Service Department went smoothly and the work was done perfectly and it was completed much sooner than originally estimated. While there, I again asked Mike some additional technical questions of which he had the answers and was able to share them with me in non-technical, understandable terms. It is not hyperbole when I write that I've had the best Sales and Service experiences at Key Chrysler Dodge Ram of Portsmouth, than at any other dealership in my many years of purchasing cars. More

by rchloodian Verified Customer Verified Customer

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i have always had the best of service here for the past 32 years never had a problem with the service 32 years never had a problem with the service More

by CHIKY2 Verified Customer Verified Customer

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Great service, there to let me know what’s going on and quick. Very nice to deal with. quick. Very nice to deal with. More

by hennessykelly Verified Customer Verified Customer

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