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Key Ford of Rockland
Thomaston, ME
417 Reviews
Key Ford of Rockland is a proud member of the Key Auto Group.
We make the car buying process very simple by displaying the lowest price on the window. We believe there is more to buying a vehicle than worrying about the price. For that reason, Key Auto has simplified that process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. This way, when you leave a Key Auto Dealership, you're confident you've received the absolute best deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 417 reviews
October 01, 2024
The dealership treats clients politely and professionally! Highly recommend them to anyone who is searching for a reliable vehicle and service. professionally! Highly recommend them to anyone who is searching for a reliable vehicle and service. More
by koolkeith39
Verified Customer
September 29, 2024
Very great people , they will do all they can to help you get the car you want . get the car you want . More
by dalegriffin007
Employees Worked With
Other Employees :
Tyler Patterson, Marie Forbes, Tamara Strong
September 29, 2024
Andrew (salesman) was great to work with as was Seth (business manager), we got a great deal. (business manager), we got a great deal. More
by hpjunkie79
September 29, 2024
Helpful clean professional . Customer service is friendly and prompt . Need more cars in show room for customers to view while waiting for your service completion. Tv on in wa Customer service is friendly and prompt . Need more cars in show room for customers to view while waiting for your service completion. Tv on in waiting area More
by bob@schilke.cc
September 29, 2024
$75 to replace a blinker bulb…. .not coming back ….. I’ll pass next time. Thank You! .not coming back ….. I’ll pass next time. Thank You! More
by LINDAELLIOT
September 26, 2024
I found the Key Ford staff to be both courteous and knowledgeable. I will definitely use their services again. knowledgeable. I will definitely use their services again. More
by drusch99
September 25, 2024
Everyone was so courteous and i spoke directly with the service technician who provided me with some useful suggestions which made sense. BTW my Ford Explorer is 27 years old (1997) and runs like a spinnin service technician who provided me with some useful suggestions which made sense. BTW my Ford Explorer is 27 years old (1997) and runs like a spinning top. It’s a wonderful place-KeyFord! More
by Jvgbcpa
September 25, 2024
Nick and Tyler made this an easy and seamless process to help me find the vehicle that would fit my families needs within my financial budget. Friendly and clean atmosphere. Everyone really went above and b help me find the vehicle that would fit my families needs within my financial budget. Friendly and clean atmosphere. Everyone really went above and beyond to help in whatever way they could. More
by LHATCH
September 25, 2024
Always provides good service and answers my questions to my satisfaction. I have been bring to Ford for service for nine years. You sold my my F-150; thanks. my satisfaction. I have been bring to Ford for service for nine years. You sold my my F-150; thanks. More
by MEHITTR
Employees Worked With
September 21, 2024
Service department seems short staffed long wait for appointments took over 5 weeks to complete my repai from the time I attempted to schedule an appointment to diagnose the problem to the time repairs appointments took over 5 weeks to complete my repai from the time I attempted to schedule an appointment to diagnose the problem to the time repairs were completed More
by Kempdh69
Employees Worked With
