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Key Ford of Rockland
Thomaston, ME
417 Reviews
Key Ford of Rockland is a proud member of the Key Auto Group.
We make the car buying process very simple by displaying the lowest price on the window. We believe there is more to buying a vehicle than worrying about the price. For that reason, Key Auto has simplified that process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. This way, when you leave a Key Auto Dealership, you're confident you've received the absolute best deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 417 reviews
June 08, 2024
Excellent service. The choice of tires that replaced the old ones were a terrific choice The choice of tires that replaced the old ones were a terrific choice More
by jdgmaine
Verified Customer
June 05, 2024
Lucas and Marie went above and beyond to get me into my new SUV. They were both kind, patient and very helpful! The whole team was very welcoming. new SUV. They were both kind, patient and very helpful! The whole team was very welcoming. More
by Racquelle3891
June 05, 2024
Awesome, respectable. Laid back, great staff, very friendly, no pressure. Just fricken awesome place to buy. Laid back, great staff, very friendly, no pressure. Just fricken awesome place to buy. More
by Timstools14
Employees Worked With
Other Employees :
Evan Yandell, Tyler Patterson, Ryan Derby
June 03, 2024
General Manager went the extra effort to help with the process and find a vehicle when inventory was challenging process and find a vehicle when inventory was challenging More
by Subaru
June 01, 2024
As long as they get paid they are happy! As for calling customer to let them know status of vehicle they slack, not my fault you are short on service technicians!!! As for calling customer to let them know status of vehicle they slack, not my fault you are short on service technicians!!! More
by Kriatin
Employees Worked With
May 30, 2024
I called and asked them to please hold on to the specific vehicle that my wife and I had looked at after the dealership had closed the evening before. I told them,we would be in at 2pm. Even though someone e vehicle that my wife and I had looked at after the dealership had closed the evening before. I told them,we would be in at 2pm. Even though someone else came in and wanted the vehicle, they held it for us. We did buy that vehicle. The dealership proceeded to find another almost identical vehicle for the other customer, who then purchased it. More
by SANDY37
May 29, 2024
Very nice people and great service they need more help like all buisness great place like all buisness great place More
by Betty
May 27, 2024
They did very good by me . ..I feel they bent over backwards to get me into this truck and I couldn't be happier ..I feel they bent over backwards to get me into this truck and I couldn't be happier More
by Swanboatbuilding
May 26, 2024
They put forth great effort to deliver proper service in a friendly way that you know you can trust. That is worth a lot. Nothing is easy these days, but I give them 5 stars. a friendly way that you know you can trust. That is worth a lot. Nothing is easy these days, but I give them 5 stars. More
by Phil
Employees Worked With
Other Employees :
I think Mike worked on the car, and he is excellent. Marie the overall manager is watchful, pleasant, and very helpful.
