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202 Reviews of Key Ford of Rockland - Service Center
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November 07, 2023
Rude, impolite, don’t care about customer at all! Favorite response we can’t do that!! Favorite response we can’t do that!! More
by duanes3266
Verified CustomerEmployees Worked With
November 07, 2023
They Did great work for me, and respected my time while making sure all that could be was covered by warranty. making sure all that could be was covered by warranty. More
by andrewp
Employees Worked With
November 03, 2023
Quoted 500, cost 630. Texts to confirm my appointment but didn't have me on the books when i showed up. Attitude from young bearded man when i was checking in. Vehicl Texts to confirm my appointment but didn't have me on the books when i showed up. Attitude from young bearded man when i was checking in. Vehicle not cleaned, washed and seat in full forward position. More
by Chevy
Employees Worked With
Uncertain of anyone's name
November 03, 2023
There are at least 3 recalls on my vehicle and I had to ask about them instead of the dealership letting me know. They never offered to see if my vehicle was under recalls nor did they offer to schedule an ask about them instead of the dealership letting me know. They never offered to see if my vehicle was under recalls nor did they offer to schedule an appointment for any. I find that to be rude and poor customer service. More
by GUNNER722
November 02, 2023
Got scheduled fairly quickly. Great service, and on my way within an hour. Thank you! Great service, and on my way within an hour. Thank you! More
by MAKO111293
Employees Worked With
October 28, 2023
They have taken care of our needs to date. They seem to want to sell us alot of warranty services. They seem to want to sell us alot of warranty services. More
by dsnowdeal
October 28, 2023
A very professional and accommodating service department and the cost was more reasonable than expected and the cost was more reasonable than expected More
by mainecoastinteriors4
October 28, 2023
Jesse was a great person to deal with. Working with me on a Friday afternoon would be trying for anyone. He was patient, pleasant, and made me comfortable. So glad keye has added transport Working with me on a Friday afternoon would be trying for anyone. He was patient, pleasant, and made me comfortable. So glad keye has added transportation for the clients. Ron was also such a pleasant person driving me back and forth. More
by CWHITE28
October 27, 2023
The service was easy to schedule on line and change when I had an unexpected conflict. I received a call when my vehicle was ready and pick up was easy. My only suggestion is to have a motion light near the I had an unexpected conflict. I received a call when my vehicle was ready and pick up was easy. My only suggestion is to have a motion light near the key drop off box. I had to drop off very early and it was dark and no lights out there, which was a bit of a challenge. I appreciate being energy efficient but a small light could help to avoid falls, etc. More
by Mhannan
