179 Reviews of Key Ford of Rockland - Service Center
Andrew (salesman) was great to work with as was Seth (business manager), we got a great deal. (business manager), we got a great deal. More
Helpful clean professional . Customer service is friendly and prompt . Need more cars in show room for customers to view while waiting for your service completion. Tv on in wa Customer service is friendly and prompt . Need more cars in show room for customers to view while waiting for your service completion. Tv on in waiting area More
Very great people , they will do all they can to help you get the car you want . get the car you want . More
$75 to replace a blinker bulb…. .not coming back ….. I’ll pass next time. Thank You! .not coming back ….. I’ll pass next time. Thank You! More
I found the Key Ford staff to be both courteous and knowledgeable. I will definitely use their services again. knowledgeable. I will definitely use their services again. More
Always provides good service and answers my questions to my satisfaction. I have been bring to Ford for service for nine years. You sold my my F-150; thanks. my satisfaction. I have been bring to Ford for service for nine years. You sold my my F-150; thanks. More
Everyone was so courteous and i spoke directly with the service technician who provided me with some useful suggestions which made sense. BTW my Ford Explorer is 27 years old (1997) and runs like a spinnin service technician who provided me with some useful suggestions which made sense. BTW my Ford Explorer is 27 years old (1997) and runs like a spinning top. It’s a wonderful place-KeyFord! More
Service department seems short staffed long wait for appointments took over 5 weeks to complete my repai from the time I attempted to schedule an appointment to diagnose the problem to the time repairs appointments took over 5 weeks to complete my repai from the time I attempted to schedule an appointment to diagnose the problem to the time repairs were completed More
Easy, quick, effective - what more could I ask for? And a good work/waiting space, which is really appreciated. And a good work/waiting space, which is really appreciated. More
Not pleased with service I received ! My car was still under warranty and you didn’t fix it correctly it continued to get worse , until warranty went bad then you decided to tell me what My car was still under warranty and you didn’t fix it correctly it continued to get worse , until warranty went bad then you decided to tell me what was wrong and that it would be close to 7000 . I was working with a manager two different times which both were fired and I got left with nothing but payments in a car that had severe issues and a repair bill that wasn’t my responsibility. You are unorganized, unprofessional and you do not back up your warranties . Big disappointment my family who had purchased cars from you all will never purchase from you again , also many complaints from other people ! Good luck ! More