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Key Ford of York

York, ME

4.9
394 Lifetime Reviews Review Dealership
As many of you are already aware, we are dealing with an unprecedented interruption to normal business operations and social interactions related to the spread of the COVID-19 virus throughout the United States and our local communities. Yesterday, we were informed by the government to limit social gatherings, local school closures for a minimum of 3 weeks, and many restaurants and bars will close or limit interactions throughout Maine, New Hampshire, and Vermont. Key Auto Group must also respond in a socially responsible way to protect our customers and employees. In doing so the following steps will need to be taken to ensure we provide a clean, sanitary, and healthy workplace. The following list of items will be adhered to until further notice: No meetings to take place or unnecessary social gatherings. No handshaking. Wash hands regularly and utilize alcohol-based hand sanitizers regularly throughout the day. Wipe down common surfaces with antibacterial wipes on the hour every hour Any employee that displays sign of illness will be immediately separated from the workplace and sent home until 24 hours after all symptoms disappear and they display no fever. No congregating in groups for social reasons, team meetings or huddles throughout the day. Guidelines will be reviewed as new information is received from local and federal government. We will remain open regular business hours and do our best to continue to provide an excellent customer and employee experience. For our valued customers - please feel free to call our stores with any questions about getting service, working with a sales consultant, or ordering parts. We will be able to conduct business while exercising appropriate social distancing. We are open for business. Please keep an eye on our social pages on Facebook, our website, or call our store for updates on our business operations. Key Ford of York is proud to be a part of the thriving York community! York is more than just a great town to spend a day at--it's a thriving, warm, and vibrant community full of adventurous and driven people. And the team at Key Ford of York is so proud to be an active member of it. Located just a few miles from Portsmouth, Newington and Rochester, our Ford dealership is always looking for new ways to work with, get involved with, and give back to our local community. Whether you visit our dealership location or just browse online, we're always happy to have you. Why do Maine drivers love to visit us? It could be the exceptional deals we offer on new Ford inventory; it could be the great selection of used cars for sale, as well as pre-owned trucks, SUVs, even luxury cars; or, it could be our friendly staff of sales advisors, who are on-hand to help you compare vehicles, explore your financing options for a Ford car lease or loan, and take advantage of great deals. But why not all of the above? At Key Ford of York, we take the full-service experience to a whole new level--and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Portsmouth NH, Newington NH, Wells ME, Rochester NH, Dover NH and Portland ME to provide expert maintenance and car repairs for all makes and models. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories or replacement parts for your current vehicle? Visit the parts department in York for everything that you need to maintain, personalize, or customize.

422 U.S. 1

York, ME

03909

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Showing 395 reviews

January 22, 2021

"Prompt, courteous and informative. They offer low..."

- Roy Fava

Prompt, courteous and informative. They offer low pressure repair to accommodate my daily routine. Key took it upon themselves to search for recalls I wasn’t aware of and took prompt action.

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January 20, 2021

"Always a pleasure to do business with Key Ford. You're..."

- ANGELPAT0

Always a pleasure to do business with Key Ford. You're always treated like family. Eric in Service is great. And Robby in sales is the best. Thank you for taking such great care of my car.

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Employees Worked With
Jan 22, 2021 -

Key Ford of York responded

Thanks for highlighting some of our staff who provide such excellent service! We'll be sure to pass along your kind comments to Eric, Robby, and the team here at Key Ford of York. We hope you have a great day!

January 19, 2021

"We really feel comfortable and not stressed when dealing..."

- Kabljack

We really feel comfortable and not stressed when dealing with Rob at Key Ford of York Me. He makes car buying easy and we trust him!

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Yes
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January 14, 2021

"Always great service; friendly and knowledgeable service..."

- jsc

Always great service; friendly and knowledgeable service staff. Had a couple of problems with work over many past years but always rectified without question. Thank you.

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Other Employees : Frank, gold star
January 13, 2021

"Great dealership great sales person rob. No pressure..."

- paquettecj@msn.com

Great dealership great sales person rob. No pressure great service fixing my hood. All around great. Nice small dealership and will do business again thanks

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Yes
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January 11, 2021

"Excellent service from initial phone call to completion..."

- Rmitchell316

Excellent service from initial phone call to completion of work and pick up. We will definitely be back you can count on that. Thank you!!

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Jan 13, 2021 -

Key Ford of York responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

January 09, 2021

"Dan made this experience enjoyable. Honest is important..."

- James

Dan made this experience enjoyable. Honest is important and he delivered. Will recommend others to join key Ford! Eric with a C was prepared and made the process a smith one. Thanks

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Jan 11, 2021 -

Key Ford of York responded

Hi James, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care.

January 08, 2021

"After paying for my car inspection, I return to my car to..."

- JAPLOURDE1

After paying for my car inspection, I return to my car to see the inspection sticker wasn’t changed. Had to let them know and wait for one to be put on.

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Yes
Employees Worked With
Jan 11, 2021 -

Key Ford of York responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels.

January 08, 2021

"Very efficient and courteous service at this Ford..."

- Jeanne

Very efficient and courteous service at this Ford dealership. I appreciated the service to my car being done in such a timely manner. Thank you.

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Yes
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Jan 11, 2021 -

Key Ford of York responded

Hi Jeanne, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for your business! Take care.

January 08, 2021

"I was able to get in for a state inspection within the..."

- 2020 Toyota

I was able to get in for a state inspection within the same week. The staff were friendly. I didn’t have to wait long for the service.

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Yes
Employees Worked With
Jan 11, 2021 -

Key Ford of York responded

Hi, we are happy we could make your experience a positive one! Thanks again for your business! Take care.

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