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625 Reviews
As many of you are already aware, we are dealing with an unprecedented interruption to normal business operations and social interactions related to the spread of the COVID-19 virus throughout the United States and our local communities. Yesterday, we were informed by the government to limit social gatherings, local school closures for a minimum of 3 weeks, and many restaurants and bars will close or limit interactions throughout Maine, New Hampshire, and Vermont. Key Auto Group must also respond in a socially responsible way to protect our customers and employees. In doing so the following steps will need to be taken to ensure we provide a clean, sanitary, and healthy workplace. The following list of items will be adhered to until further notice:
No meetings to take place or unnecessary social gatherings.
No handshaking.
Wash hands regularly and utilize alcohol-based hand sanitizers regularly throughout the day.
Wipe down common surfaces with antibacterial wipes on the hour every hour
Any employee that displays sign of illness will be immediately separated from the workplace and sent home until 24 hours after all symptoms disappear and they display no fever.
No congregating in groups for social reasons, team meetings or huddles throughout the day.
Guidelines will be reviewed as new information is received from local and federal government. We will remain open regular business hours and do our best to continue to provide an excellent customer and employee experience. For our valued customers - please feel free to call our stores with any questions about getting service, working with a sales consultant, or ordering parts. We will be able to conduct business while exercising appropriate social distancing. We are open for business. Please keep an eye on our social pages on Facebook, our website, or call our store for updates on our business operations.
Key Ford of York is proud to be a part of the thriving York community! York is more than just a great town to spend a day at--it's a thriving, warm, and vibrant community full of adventurous and driven people. And the team at Key Ford of York is so proud to be an active member of it. Located just a few miles from Portsmouth, Newington and Rochester, our Ford dealership is always looking for new ways to work with, get involved with, and give back to our local community. Whether you visit our dealership location or just browse online, we're always happy to have you.
Why do Maine drivers love to visit us? It could be the exceptional deals we offer on new Ford inventory; it could be the great selection of used cars for sale, as well as pre-owned trucks, SUVs, even luxury cars; or, it could be our friendly staff of sales advisors, who are on-hand to help you compare vehicles, explore your financing options for a Ford car lease or loan, and take advantage of great deals.
But why not all of the above? At Key Ford of York, we take the full-service experience to a whole new level--and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Portsmouth NH, Newington NH, Wells ME, Rochester NH, Dover NH and Portland ME to provide expert maintenance and car repairs for all makes and models. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories or replacement parts for your current vehicle? Visit the parts department in York for everything that you need to maintain, personalize, or customize.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Key Ford of York's Covid Response
- Home Delivery
- Service Pickup & Delivery
- No Contact Transactions
- Virtual Appointments
- Home Test Drives
- Vehicle Sanitization
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Showing 625 reviews
January 20, 2022
Local dealer who has served my family for years and maintains my fleet of 4 cars for me. Prompt with repairs and always has a loaner available to mitigate the disruption to my families busy lives maintains my fleet of 4 cars for me. Prompt with repairs and always has a loaner available to mitigate the disruption to my families busy lives More
by Capdes101
Verified Customer
Helpful January 18, 2022
Very accommodating!! Professional and efficient!! Feel very comfortable that they are taking good care of me and my F250!! very comfortable that they are taking good care of me and my F250!! More
by Dennisrobillard
January 18, 2022
It’s great to have a Ford dealer in your town who takes care of their community with all makes a models of cars. Key Ford got right to the repair I needed. Even though I detail my entire car and it is regu care of their community with all makes a models of cars. Key Ford got right to the repair I needed. Even though I detail my entire car and it is regularly serviced by Ford. Battery positive corrosion had destroyed the whole terminal. Later found out to be a common problem. The service was done in less than two days to include ordering shipping and install parts. My concern is the condition of the car upon return. No preventative action ie spray or felt covers were used on the battery. A couple of hoses were not fullly fastened. This was corrected by a mechanic on his break in the lot when I was inspecting the work. Thank you to him for doing what should have been done. Finally the interior needed to be detailed by myself for covid protection and the dirt and grease which is expected in a garage but a car should come out the same or better than it went in. More
by Rmm506
January 14, 2022
The service department was easy to deal with. No surprises and they communicated with me well. It’s easy to have a bad experience with service departments so this was a pleasant surprise. I will d surprises and they communicated with me well. It’s easy to have a bad experience with service departments so this was a pleasant surprise. I will definitely bring my vehicle in for service again. More
by lforsley
Employees Worked With
January 12, 2022
The customer service at KEY Ford is excellent! Everyone there is very professional and always provide superior service! there is very professional and always provide superior service! More
by Pdjd1
January 12, 2022
Great customer service! Easy to work with and got me in and out at a fair price and out at a fair price More
by Jstevenson14
January 05, 2022
I love going to Key Ford in York because the staff is very welcoming. They are very professional yet very personable. very welcoming. They are very professional yet very personable. More
by Lucnya12
January 05, 2022
Service staff is very friendly and efficient. Timing for the services was very much what I expected, so I was in and out very quickly. the services was very much what I expected, so I was in and out very quickly. More
by MIKEBROCK24
January 05, 2022
The staff at this dealership were very efficient and accommodating in assisting me with the vehicle I had chosen.. Their online site worked as well and had full vehicle information. accommodating in assisting me with the vehicle I had chosen.. Their online site worked as well and had full vehicle information. More
by Lhuber1
December 30, 2021
2007 we started using Starky Ford for all our auto service needs. Found them to be fair, honest and reasonable. Been a few years now Key Ford? Only difference we have noticed is the new Key sign and service needs. Found them to be fair, honest and reasonable. Been a few years now Key Ford? Only difference we have noticed is the new Key sign and fresh paint on the building. Still fair, honest and reasonable. Same employees etc. More
by eja1616
