Key Hyundai of Manchester

Great Customer Service Made my car buying experience great from the moment I arrived until I left the same day with a pre owned certified 2012 Hyundai Sonata Made my car buying experience great from the moment I arrived until I left the same day with a pre owned certified 2012 Hyundai Sonata More

Quick, easy and stressfree I was helped quickly and kindly I really appreciated all the work to get me approved for a car even while having not so good credit I would definitely I was helped quickly and kindly I really appreciated all the work to get me approved for a car even while having not so good credit I would definitely go back to finance again. More

Hyundai of Manchester! My experience was wonderful! I had a good experience with the sales associate Lori. She was wonderful and very good. She got us driving home our ve My experience was wonderful! I had a good experience with the sales associate Lori. She was wonderful and very good. She got us driving home our vehicle that same day!! Once again thank You Lori you was a pleasure to work with!! More

Buying made easy. Lori and Andre made my bday present to myself a fantastic experience. I can't thank them enough. In a situation that can tend to be uncomfortable I f Lori and Andre made my bday present to myself a fantastic experience. I can't thank them enough. In a situation that can tend to be uncomfortable I felt completely at ease. Lori is truly the best and I would recommend her to everyone I know. Thank you Lori and Andre for providing me with the best birthday I could have asked for. More

I kept my promise and so did they I walked into the dealership knowing I wasn't going to purchase a car that day. I was greeted by Lori Guardo with a smile. I explained I wasn't purc I walked into the dealership knowing I wasn't going to purchase a car that day. I was greeted by Lori Guardo with a smile. I explained I wasn't purchasing but could she take some time to show me a car that would fit the needs of my family. We are a family of 4 adults and 1 teenager, the adults in my family have a varying range of disabilities; she had her work cut out for her. Lori reassured me that she would do everything possible to make sure all our needs would be met. She brought up a small SUV and I was in love, I was replacing a Jeep that I am truly going to miss but the car she showed me made me so excited that I could feel confident in my choice to replace a car from 1996. Lori went inside and we began to chat, right then and there I knew she wasn't a car salesperson, she was a woman who was just finishing her training for this job and she wasn't even able to sell me a car that day because she wasn't qualified yet. I was taken aback because the knowledge she has about the car, mileage, operation of the cars controls, ways to manipulate the car so that my passengers could fit comfortably for someone that wasn't able to see me a car I was willing to wait until she was approved. As I left I again said to her I will be back, I promise. I must have said it loud enough that Randolfo heard me. I returned months later and searched for Lori, I was ready for my car. She was so surprised that I came back with cash in hand to buy a car. She had taken the time to go over the things that I really needed in a car and she suggested that if I wanted to go to a sedan model the Sonata could also be a good option and to make it a better incentive they were giving rebates on leftover models. My husband and I went for a test drive and when we got back we made a deposit. Lori was thorough in going over the car (it was a demo model) and helped us point out faults that the detailing crew could take care of easily. That Friday we went to sign the paperwork and we needed to go into the finance manager Randolfo and he says to me, "I remember you, you said you would come back". Yup that's me I am a person of my word. While I was waiting for tags and such I walked over towards Service and I met a Loren who was such a kind young lady who said I should step around the corner to meet Krystle. I asked Krystle a ton of questions about service, things to look for, cost of basic service, what happens if I lose the key fob, she went on to explain how to get into the car and start it when the battery doesn't work, I was so grateful for all of her help and advice! I was also able to connect with her on a personal level and like Lori she wasn't just a Key employee she was a person that cared about the comfort and safety of my family. It is for this I give my service such high marks...... it's not just about cars it's about building a relationship with people, it's honoring ones word, it's going above and beyond when easily it could just be about a smile, handshake, exchange of cash and send you on your way to navigate the system alone. That is not my experience with the employees of Key Hyundai, Lori, Krystle, Loren, and Randolfo I found friends. More

Made the car buying process so easy! I stopped at a few other dealerships looking for a car for my son to take to college. We found cars we liked at each dealership for similar prices but I stopped at a few other dealerships looking for a car for my son to take to college. We found cars we liked at each dealership for similar prices but the customer service and friendliness of Key Hyundai's employees is what made the difference for me. My salesmen John Mirow was friendly, and also very knowledgable about the car, making it easy for us to decide on which model was right for my son. The manager Michael was a pleasure to deal with as well. Very good experience here and next year when my daughter goes to school, I will be coming back. Thanks John! More

Stress Free I recently purchased a 2015 Sonata from Don Jones, and it was one of the less stressful experience I have had over the years of buying cars. Don was I recently purchased a 2015 Sonata from Don Jones, and it was one of the less stressful experience I have had over the years of buying cars. Don was very knowledgeable and had the right answers to every question I had about the car. He was able to provide me with the best options after I explained to him what I was looking for. He made the process of buying a car very simple and stress free. I would highly recommend Don and this dealership to families, friends, and prospective customers. More

In for an oil change, leave with a new car Went to key Hyundai to get my car serviced and walked around while it was getting worked on. John Mirow met me outside and we started talking and I ma Went to key Hyundai to get my car serviced and walked around while it was getting worked on. John Mirow met me outside and we started talking and I made sure to tell him I wasn't going to buy a car that day. Well a few test drives later I drove home in a new 14 elantra and I love it. Thanks John you really made the process painless and fun More

Great Experience I was in a rough situation with my vehicle at the time. The engine had failed for no apparent reason, no warranty, and I still owed a lot of money on I was in a rough situation with my vehicle at the time. The engine had failed for no apparent reason, no warranty, and I still owed a lot of money on a loan for it. I explained my situation to Damian and instead of turning me away he got with his team and they worked out a great deal with me. I was quickly shown many options of vehicles that I could choose from. I never planned on leaving with a vehicle that day, but they were quick to bring the vehicle I liked to get detailed and it was ready within an hour. I would definitely recommend Damian to anyone looking for a vehicle and I know where I will be getting my next car! More

worry and hassle free experience I remember the first time if bought a car it was nerve racking and if didn’t know or understand the kind of financing if got for the car if purchased I remember the first time if bought a car it was nerve racking and if didn’t know or understand the kind of financing if got for the car if purchased which became a big problem for me. Don not only took the time to listen to what was going on with me and my situation as it relates to the car and financing if had but he found a solution that really worked to my benefit. if have a more dependable and reliable car and that’s a huge burden off my shoulders. he really opened my eyes to how the car buying experience really should be. there are no words to express my gratitude for the time, care, and honesty he showed toward me as a customer and that let me see that he truly had my best interest at heart. As a result of this he has my loyalty for a lifetime because if will not go to any other dealerships but to Key Hyundai and that’s because of him. I will gladly refer any of my friends and family!! More