
Key Hyundai of Manchester
Vernon, CT
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Last week we leased a 2023 Kona, our fifth Hyundai (purchased the Tucson and leased three Sonatas) from Ohio and other dealerships and this was by far our best experience! Jeffrey Ransom was knowledge (purchased the Tucson and leased three Sonatas) from Ohio and other dealerships and this was by far our best experience! Jeffrey Ransom was knowledgeable, patient, answered all my questions and respectful of our finances. He promptly returned my phone calls and emails with questions I had and worked very hard to get us the deal we needed! He's a great asset to your dealership! Marwan, the Sales Manager was also very helpful and Shelby the Finance Manager was a pleasure to work with as well. Thank you ALL for your excellent service, we will highly recommend Jeffrey & Key Hyundai and will return in the future! More
I had an appointment, but when I arrived I waited 25 minutes, then assigned to another salesman. I asked the salesman not to run my credit to allow me to get home to unlock the 3. He called me SEVERAL T minutes, then assigned to another salesman. I asked the salesman not to run my credit to allow me to get home to unlock the 3. He called me SEVERAL TIMES prior to me getting home (hr drive) then again once I got home. As I’m unlocking my credit that has a freeze I noticed he’d ran my credit. Very unprofessional, and disappointing move on the dealer. Also, I decided to get a vehicle from another dealership and now I suffer with pts being taken off my credit due to the salesman’s impatience. More
Love the experience that I had at Kia Hyundai Dylan Valente is such a wonderful person very knowledgeable. I’m hoping this review gets into his file as the one I wrote previously I can’t find it anywhe Valente is such a wonderful person very knowledgeable. I’m hoping this review gets into his file as the one I wrote previously I can’t find it anywhere but if you have any questions about a vehicle that this dealership has please contact Dylan, Dylan Valente great experience definitely would refer friends and family to him More
After a few exchanged emails, all communication just completely stopped. The dealership has really bad communication with prospect customers. This is coming from someone with 5 years of dealership exper completely stopped. The dealership has really bad communication with prospect customers. This is coming from someone with 5 years of dealership experience More
Stopped in on Friday with a few questions and inquiry about Tucson’s in stock. Was greeted by my salesman Alex who welcomed myself, my partner, and my service dog. Everyone was more than welcoming to Bis about Tucson’s in stock. Was greeted by my salesman Alex who welcomed myself, my partner, and my service dog. Everyone was more than welcoming to Biscuit the service dog. He even got to go for a test ride. I decided to purchase the vehicle, everyone stayed kate to work with me on my trade in, do all the paperwork necessary, stayed late, and Saturday morning I drove away in my Tuscon smiling ear to ear. I hadn’t bought a car in sometime, so walking in wasn’t sure what to expect, Key Hyundai made the entire process painless and stress free. If you’re looking for a new vehicle or verified pre owned go down to Alex to talk. Got a great extended warranty that covers almost everything on my car including all the new electronics and bells and whistles. More
Today I went to Key Hyundia where my son's girlfriend bought her first used car with no service appointment at all to see if they could take it for a drive for a noise she heard - Todd DiBiasi drove with bought her first used car with no service appointment at all to see if they could take it for a drive for a noise she heard - Todd DiBiasi drove with us then said let me get it up on the lift and see - they called me an hour later said all fixed - we are beyond grateful at the service yet again we have received from this dealership (purchased 2 used cars now from them and very thankful today) Thank you Todd DiBiasi for taking the time to understand and listen to our concerns and fixing it with no hassle and she can take it back to college feeling so much better! More
The Representative Dan Defreitas is the best! He is courteous, very knowledgeable, helpful and so humble. He’s concerned about the customer’s satisfaction. He ensures your car is getting the ser He is courteous, very knowledgeable, helpful and so humble. He’s concerned about the customer’s satisfaction. He ensures your car is getting the service it came in for. His trustworthiness attitude and willingness to go the extra mile exemplifies his character. He always makes me feel welcome and cared for. The goal for Dan is your car is running in top top shape. He sets a very high quality standard in his work. I recommend him highly. You will never feel disappointed or feel your being taken advantage of. I give Dan Defreitas 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 10 Stars! He’s the bomb.com! More
It was my first time buying a car and Steven C really helped smooth over my experience. I was able to test drive, finance, and get everything sorted ASAP! He was great about answering my questions and ma helped smooth over my experience. I was able to test drive, finance, and get everything sorted ASAP! He was great about answering my questions and making sure I understood the process and what went on behind the scenes. Absolutely phenomenal sevice! More