Key Hyundai of Manchester

purchase of elantra Experience was amazing. Very pleased with the service and have had a lot of compliments on the vehicle. My salesperson was very helpful and respectful Experience was amazing. Very pleased with the service and have had a lot of compliments on the vehicle. My salesperson was very helpful and respectful. More

Very friendly and accommodating service I came into Key Hyundai looking to trade my car in with little to no credit and not slot of money to out put down. Jose Muniz helped me find a bank th I came into Key Hyundai looking to trade my car in with little to no credit and not slot of money to out put down. Jose Muniz helped me find a bank that would get me approved for a loan and which car that I was looking for. They went above and beyond to make sure I left the lot with a nicer, newer car. More

What fabulous car shopping experience!! First time ever trying to get a car with the hubby! Our representative was so sweet and funny. He made us feel really at home the whole time. He wasn' First time ever trying to get a car with the hubby! Our representative was so sweet and funny. He made us feel really at home the whole time. He wasn't pushy or anything , he got us preapproved in minutes! He helped us pick the most reliable car for out lifestyle and even found us a much lower rate than anticipated. Over all I would recommend anyone to buy there first second or even last vehicle from here...u just can't go wrong.. my reps name was: Jose muniz!!! He he was a dream to work with😆😄 More

Mostly very happy Shannon Brown was an awesome salesperson. I have no complaints and would highly recommend him. The only problem I have is with the GAP insurance. In Shannon Brown was an awesome salesperson. I have no complaints and would highly recommend him. The only problem I have is with the GAP insurance. In the Finance office it was never explained to me that it was optional. The person (I am sorry, but I do not remember his name) showed me the different levels bronze - etc and indicated that I needed to pick one. I do not believe that he ever said I could opt out. It was not until I later when I read the sales agreement that I noticed that the GAP insurance said (optional) next to it. But, by then I had already signed all the paperwork and taken possession of the car. I just feel like they took advantage of me in that respect. When I did question one other thing during the signing process - the person in the finance office said - well the payments are what we told you so it is all good. I did feel pressure to sign quickly as it was after the dealership's closing time. No one actually said to me that I needed to hurry, but I personally felt badly for keeping them late. I do like Key Hyundai overall and will buy from them again. However, I will remember to keep a better eye out when I do the signing - no matter how excited I am to get a new car. More

Hyundai overview I am always satisfied when I visit Hyundai in Vernon. They do their best to meet your needs. This is my second brand new vehicle and I am sure will no I am always satisfied when I visit Hyundai in Vernon. They do their best to meet your needs. This is my second brand new vehicle and I am sure will not be my last. More

Best place ever Honestly from the moment you enter the show room you can feel the difference in the atmosphere.your greeted before you know it. The staff is awesome, Honestly from the moment you enter the show room you can feel the difference in the atmosphere.your greeted before you know it. The staff is awesome, my sales person was Jose muniz and he was pretty good in handling our purchase......he has sold two cars to my family and we are thankful. More

Great service The team of employees work well together. Everyone went out of their way to help me and I believe customer service is a priority here. The team of employees work well together. Everyone went out of their way to help me and I believe customer service is a priority here. More

Key Hyundai Had a great buying experience at Key Hyundai. Jose was able to answer all my questions and provide me space to make a decision. Would recommend workin Had a great buying experience at Key Hyundai. Jose was able to answer all my questions and provide me space to make a decision. Would recommend working with him! More

Best Experience I came to Key Hyundai on Friday and asked about pricing and was assisted by Jose Muniz. He was very helpful. I came back the next day and continued t I came to Key Hyundai on Friday and asked about pricing and was assisted by Jose Muniz. He was very helpful. I came back the next day and continued to be assisted by Jose. I tried to be co signed but it didn't work for the vehicle I wanted. I came back again on Sunday and was helped again by Jose and the finance manager John Mirow and the sales manager Justin Hoopman. They helped me so much in getting in the car I wanted. I was so appreciative of their help and would highly recommend this dealership to anyone. More

Customer Service LACKING Great customer service is...GREET and COMMUNICATION Be sure the sales rep (knows) explains EXACTLY what paperwork is needed. If 'mail with current ad Great customer service is...GREET and COMMUNICATION Be sure the sales rep (knows) explains EXACTLY what paperwork is needed. If 'mail with current address' really means 'preferably a recurring bank statement...that shows name of bank AND your address'...then state such. If 'bank statement' (copied/pasted/emailed) to you isn't sufficient, (but, then mysteriously vanished) then state exactly WHAT you want...(e-statement means nothing to me, as I prefer old-school paper copies). All is straightened out now, since I've dealt with the new (?finance manager?) from Milford. All other employees were very friendly during my business with Key Hyundai. I can't yet rate 'service dept/quality of work' as I have not dealt with these depts, as I have to listen to voice messages again, to arrange for the paint kit...as there are 2 chips of paint on the hinged area of hood and top of fender. All in all, the experience was good. More