Back

Key Hyundai of Milford

Milford, CT

4.5
3,125 Reviews

566 Bridgeport Ave

Milford, CT

06460

Directions

By Type

Showing 3,125 reviews

March 11, 2025

I purchased a 2024 Santa Fe Hybrid Limited in August of 2024. Our sales rep, Andy Constantinou, was fantastic. We like vehicle very much and the new tech is pretty good. Unfortunately; the Service Dep More

by Frustrated
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd DiBiasi
Mar 12, 2025 -

Key Hyundai of Milford responded

Thank you for sharing your feedback, and we sincerely apologize for the frustration you've experienced. We're glad to hear that Andy was fantastic and that you're enjoying the tech in your 2024 Santa Fe Hybrid Limited. However, we deeply regret the issues you've encountered with our Service Department and the vibration problem. Please know that we take your concerns seriously, and we're committed to resolving this matter to your satisfaction. Please contact us directly at (203) 877-6820 so that we can discuss a lasting solution. Best Regards, Bobby Stevens Managing Partner

March 05, 2025

Just purchased my second car from Andy at Key Hyundai. I cannot say enough about how he prioritizes the customer and their experience. If you are looking for an honest person to do business with who focus More

by GFredricks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy
Mar 05, 2025 -

Key Hyundai of Milford responded

Thank you so much for your kind words and for being a repeat customer! We're thrilled to hear that Andy continues to provide you with an outstanding experience. His dedication to honesty and customer satisfaction truly makes him a standout. We appreciate your trust and look forward to assisting you with all your future vehicle needs! A+++ right back at you! Best Regards, Bobby Stevens Managing Partner

March 05, 2025

This dealership was fantastic. I spoke with a salesman by the name of Andreas Constantinou who fulfilled his promise that he would get me in a car the same day. He explained the pr More

by anyanwu.jarett292
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andreas Constantinou
Mar 05, 2025 -

Key Hyundai of Milford responded

Thank you so much for sharing your experience! We’re thrilled to hear Andreas Constantinou was able to fulfill his promise and get you into a car the same day. His dedication to ensuring you understood the process truly makes a difference. We’re so glad you had a great experience and appreciate your feedback! 🚗 Best Regards, Bobby Stevens Managing Partner

March 03, 2025

Andreas Constantinou was a caring and compassionate car dealer. Ask for him if you want to buy a car. He is absolutely amazing!! More

by Andrea88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andreas Constantinou
Mar 04, 2025 -

Key Hyundai of Milford responded

Thank you so much for your kind words! 🌟 We're thrilled to hear that Andreas Constantinou provided such a caring and compassionate experience. He truly goes above and beyond to ensure every customer is well taken care of, and we’re glad you had the chance to experience that firsthand. We’ll be sure to pass along your praise to him. If you ever need anything, we’re here for you! Enjoy your new car! Best Regards, Bobby Stevens Managing Partner

February 07, 2025

shelley geriak 4 reviews 2 hours ago New I would’ve never purchased my car from Key Hyundai if it wasn’t for Andy and Haley! Andy is very down to earth and Key Hyundai is lucky to have him if More

by seyshellg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hayley Maxwell
Feb 11, 2025 -

Key Hyundai of Milford responded

Thank you for sharing your feedback, and we’re truly sorry to hear about the challenges you faced during your experience with us. We understand how frustrating this situation must have been, especially with the lack of communication and transparency you encountered. While we’re glad that Andy and Haley were able to help you, we’re disappointed that the process didn’t meet your expectations, particularly in financing and handling the additional charges. We’ll make sure to review this with our team to improve the overall experience for our customers moving forward. If you’d like to discuss this further or resolve any outstanding concerns, please don’t hesitate to reach out to us directly at (203) 877-6820. Your satisfaction is important, and we would appreciate the opportunity to make things right.

January 26, 2025

Haley Maxwell, a former coworker and friend reached out to me to let me know, she is working at Key Hyundai in Milford. I've driven Toyota's for the past 13 years. I let Haley know, that Andy Constantina More

by G Powers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haley Maxwell and Andy Constantinaou
Jan 27, 2025 -

Key Hyundai of Milford responded

Thank you so much for sharing your wonderful experience! We're thrilled to hear that Haley and Andy were able to make your car-buying process so seamless and stress-free. It’s great to know that they took the time to explain all the features of the Hyundai Tucson and made sure you felt comfortable every step of the way. We truly appreciate your trust in them and are so happy you love your new car. If you need anything in the future, don’t hesitate to reach out. Best Regards, Bobby Stevens Managing Partner

January 23, 2025

I saw a car online drove there to purchase and they started playing with numbers their sales mangers sit behind glass and the salespeople run back and forth like puppets they didn't care if I could aff More

by cuda
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Dominique
Jan 24, 2025 -

Key Hyundai of Milford responded

Thank you for sharing your experience with us. We're truly sorry to hear about the issues you encountered during your visit. This is not the level of service we strive to provide, and we regret that we didn’t meet your expectations. Your feedback is invaluable, and we take it seriously. We’d like the opportunity to make things right and understand more about what happened. Please reach out to us at (203) 877-6820 so we can address your concerns directly. We apologize again for any inconvenience caused and appreciate you bringing this to our attention.

Jan 25, 2025 -

cuda responded

I still have not heard back from Jill Merriam who i sent an email to I do not believe you care that much about the customer.

January 21, 2025

I absolutely love this dealership. This Hyundai dealership location always has a good inventory of vehicles to choose from and no matter what someone decides on, pre-owned or new, Hyun More

by b.Michael.p94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayley Maxwell, Nick Pellegrino
Jan 22, 2025 -

Key Hyundai of Milford responded

Thank you so much for your thoughtful review! We're thrilled to hear that you had such a positive experience with Hayley and Nick. It’s great to know that we could help you find the perfect 2025 Elantra that fits your needs. We truly appreciate your kind words about our inventory, customer service, and the care Hayley took in understanding exactly what you were looking for. Enjoy your beautiful new Elantra—it sounds like it’s everything you hoped for! We look forward to assisting you again in the future. 😊🚗

January 20, 2025

I went on Saturday 1/18 to speak with the salesman Andy about returning my current Santa Fe as the lease was up. He was very friendly and after talking a little bit about what I wanted he showed me a new 2 More

by lhosking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Constantinou
Jan 20, 2025 -

Key Hyundai of Milford responded

Thank you so much for sharing your wonderful experience! We're thrilled to hear that Andy provided exceptional service and guided you through the process of returning your lease and getting into a new 2024 Santa Fe. His friendliness, knowledge, and patience truly make him stand out. Congratulations on your new vehicle, and we hope you enjoy all the features Andy walked you through! If you need anything, don't hesitate to reach out or stop by again. 😊

January 11, 2025

Thank You to Haley Maxwell professionalism and kindness on helping with my purchase the best! More

by VBlan65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haley Maxwell
Jan 14, 2025 -

Key Hyundai of Milford responded

Thank you so much for your kind words! We're thrilled to hear that Haley Maxwell was able to assist you with professionalism and kindness throughout your purchase. We truly appreciate your feedback and are so glad you had such a positive experience. Enjoy your new vehicle!