Key Hyundai of Milford

We had a wonderful experience at Key Hyundai with Randolpho. He was personable, honest, friendly, knowledgeable and worked very hard with us to get us a car that we were looking for. We are happy w Randolpho. He was personable, honest, friendly, knowledgeable and worked very hard with us to get us a car that we were looking for. We are happy with end result of the trade-in price and the price of the new vehicle we bought. It was a process that for us lasted a couple of weeks because we couldn't get both my husband and myself in the same place at the same time, and he was patient and attentive at the dealership and by phone without being at all pushy. I really felt like he was personally invested in getting us the perfect car, and wouldn't let us drive away with anything we weren't going to completely love. Anthony also made a point of personally saying hello each of the three times I was at the dealership searching. All of the employees were friendly seemed to enjoy working at this dealership. It had an atmosphere distinctly different from many other dealerships I've been to. We LOVE the car we bought and will return in the future. More

From start to finish, my experience with Key Hyundai of Milford was great. My salesman, Randolfo Cabrera, was professional, funny, and in tune to what I needed in a vehicle. My purchase of a 2009 Hyundai S Milford was great. My salesman, Randolfo Cabrera, was professional, funny, and in tune to what I needed in a vehicle. My purchase of a 2009 Hyundai Sonata went smoothly, and I will do business here again. More

The staff could not have been friendlier. Key Hyundai was able to get me the exact model vehicle that I wanted, in the color that I wanted, and I was able to drive it away that day. Buying a new car is was able to get me the exact model vehicle that I wanted, in the color that I wanted, and I was able to drive it away that day. Buying a new car is an exciting experience and the representatives at Key Hyundai made it even more enjoyable. More

My wife and I highly praise Randolfo and all of Key Hyundai for their excellence in service and sales. We will buy another car there and will highly recommend them to others. Hyundai for their excellence in service and sales. We will buy another car there and will highly recommend them to others. More

Dealership was great doing business with exciting to get a new car I love the fact that they were able to get me a loan based on my credit. a new car I love the fact that they were able to get me a loan based on my credit. More

Alan Rudman was the best car salesman my husband and I have ever dealt with. He wasn't pushy or annoying like most are. He took his time explaining everything about my new 2013 Sonata and answered all o have ever dealt with. He wasn't pushy or annoying like most are. He took his time explaining everything about my new 2013 Sonata and answered all of my questions. He also gave us a great deal on the car! Would definitely recommend him to my friends and family. Thanks Alan! More

We went to Key Hyundai of milford because they were running radio ads that stated (we will pay you up to $6,000 over current book value for your trade).We were in a high rate loan (19%)and we were desp running radio ads that stated (we will pay you up to $6,000 over current book value for your trade).We were in a high rate loan (19%)and we were desperate to get out of that loan,thats why we went there.We had over $7,000 of negitive equity on our 2005 pathfinder and still had four yrs to pay on it.We wanted out of the high rate loan and wanted to eliminate as much of the negitive equity as possible,Our 2005 nissan pathfinder had only 62,400 miles on it,and it was in very good condition,The NADA trade in book value was $13,000,they would only give us $10,000,they said that the vehicle needed $800 in reconditioning,NADA trade in value includes for minor reconditioning!They kept us there for hrs,we told them when we walked in we only had $500 to put down,and our payment on the pathfinder was $529 a month,and we didn't want a payment higher than that.Then Matt came to us with an offer on a leftover (2011 Veracruz) of $7,000 down to keep the payment below $600,we said no way.then he said can you put more money down,and we said ok $1,000 thats it.then he came back with a payment of over $700 a month we said no way,and told him we were going to leave and go check out the mazda dealer down the road.He said hold on,about 30 minutes later,he came back with an offer of if you can put $2,000 down i can get you approved at 2.8% with a payment of $597 a month.We were desparate to get out of the high interist loan and they knew it,we told them we didn't have $2,000 to put down ,then they talked us into giving them postdated checks,so in the end we got ripped off on our trade,and rolled a lot of money into the new loan ,and they made us buy an extendid warranty,and gap insurance in order to get the new loan,now we are even more upside down with negitive equity on the new car than we were when we went there with the pathfinder,they have false ads and they take advantage of people who are in a desparate situation,if you deal with these people,keep your guard up or you'll pay in the long run.As far as we are concerned Key hyundai and hyundai motor finance are taking advantage of people who are in a bad situation More

I thought eric acosta was an awesome sales representative for your company. He was energetic, as well as knowledgable about the car I was receiving which was the 2009 nissian sentra. I will absolutely recomm for your company. He was energetic, as well as knowledgable about the car I was receiving which was the 2009 nissian sentra. I will absolutely recommend keys of hyundai of milford dealership based soley on the custumer service alone. More

he was curtious and knowledgeable about the product--he was patient and never rushed just to make a sale-very important because we are seniors and appreciate someone with patience-thank you was patient and never rushed just to make a sale-very important because we are seniors and appreciate someone with patience-thank you More

Alex Ortiz is an extremely conscientious sales representative. He made it quite clear from our introduction and throughout the sales process that complete satisfaction is required and the goal of representative. He made it quite clear from our introduction and throughout the sales process that complete satisfaction is required and the goal of Key Hyundai of Milford. I am an aerospace quality engineer for a local company and it provides me with great insight into quality, Meeting quality requirements is not only for product, but everything from the initial greeting to turning over the vehicle to the consumer. In my professional opinion, Alex excels in all areas. He not only provides information, he is receptive to learning from customers. We had wonderful exchange of information that I'm sure Alex will share with future customers. Key Hyundai and staff perform their jobs to perfection. This is our second Hyundai, the first, a 2008 Elantra, SE is my wife's car, This most recent purchase is a 2013 Accent GS for my son. We returned because Hyundai vehicles meet and exceed Hyundai's quality requirements and most importantly, my own requirements. The facility is excellent and on the day of our visit, it seemed to be a commercial, a beehive of activity and even through this crunch of customers, the process progressed without undue delay. I recommend Alex to any prospective customer, as well as Key Hyundai of Milford. Joseph S. Prezioso Aerospace Quality Engineer More