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Key Hyundai of Milford
Milford, CT
3,127 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 18, 2012
Key Hyundai came recommended to me by my friend Deb DeVivo, who purchase a vehicle there two years ago. She still comments on how great the service department is. When I needed to look for a car her DeVivo, who purchase a vehicle there two years ago. She still comments on how great the service department is. When I needed to look for a car her comments brought me to Key Hyundai. The people I dealt with at Key Hyundai, Alan Rudman and Carlos Trindade made my experience purchasing a new car a most pleasant one. From the minute that I was greeted by Alan I felt comfortable. He made me feel that I was important to him as well as the dealership. He took the time to find out my needs and then showed me the Tucson model that I was interested in. We took a test drive and he did not rush me back to the dealership but let me take my time to get the feel of the car both on the highway as well as on a heavily traveled road – Route 1 in Milford. I was very pleased with the car and when we got back to the dealership Alan explained all of the features of the car and showed me in detail how everything worked. The new cars have tons of “bells and whistles” and Alan was very knowledgeable as to how everything worked making it easy for me to understand. We then sat down to talk pricing and again Alan made me feel very comfortable and was very open to the pricing I needed to be able to purchase this car. Once we settled on a price Carlos took over getting all of the necessary paperwork. He also made us feel extremely comfortable and explained all of the charges on the bills when I had questions. He made the tons of paperwork processing seem effortless and I sailed through it. It became apparent to me and my husband that Hyundai is the type of dealership that wants the customer to be extremely satisfied with the entire car experience from start to finish. They have proven this to me and I will be sure to recommend them highly to friends and family. More
by gfrohnhoefer
September 15, 2012
I would give this dealer 5 of 5. We have bought two cars from here, and each time a excellent experience. Hector Rivera has helped us enough to get us into a car the same day. from here, and each time a excellent experience. Hector Rivera has helped us enough to get us into a car the same day. More
by jerryiscool3394
Employees Worked With
hector rivera
September 14, 2012
My wife and me had a great experience. We had a lot of questions about the Tucson and what it came with Hector was very helpful and patient in answering every one of them and it helped that he spoke Span questions about the Tucson and what it came with Hector was very helpful and patient in answering every one of them and it helped that he spoke Spanish. Thank you Hector and we will recommend our family and friends! More
by Josemateo950
Employees Worked With
Hector Rivera
September 14, 2012
I went to the dealership looking to buy a 2012 Elantra coupe. I went to at least 3 other Hyundai dealerships. The best service that I was provided was with Key Hyundai of Milford. I am extremely happy wit coupe. I went to at least 3 other Hyundai dealerships. The best service that I was provided was with Key Hyundai of Milford. I am extremely happy with purchase. Mike is one of the most helpful and friendliest salesman I have encounter while looking for a new car. They are not pushy and are very honest at this dealership. I would highly recommend to family or friends or anyone buying a car to purchase at Key. Even after purchasing my new car, they followed up with me to see how things were going so far and any questions I have had they have gone out of their way to answer and help. Even on his days off, Mike is available so I really appreciate that. I always get a response pretty quickly, which is great. I couldn't be happier. Thank you:) More
by VictoriaL23
September 14, 2012
i went in to just test drive the 2013 hyundai accent hatchback not intending on buying it. Wayne Murray was the salesman who helped me and my husband. He was very friendly but we did not purchase the ca hatchback not intending on buying it. Wayne Murray was the salesman who helped me and my husband. He was very friendly but we did not purchase the car that day. After much research on the car i decided to go back and purchase the vehicle but only after i test drove it and made sure my kids car seat(s) fit so we came down on a tuesday night and wayne helped us again. He was very friendly and patient with us. we ended up closing down the place making the purchase and Wayne stayed untill almost 10p.m. to finish up with us. i thought that was amazing since the place closes at 8p.m. also manny helped us w/the finances and he was there late with us as well. all in all my expierience w/key hyundai of milford was awesome and i would and will recommend this dealership to anyone More
by agatam
September 13, 2012
I visited the dealership on Thursday 9/6/12 and I was debating between buying a Hyundai Sonata or a Kia Optima. Randolpho introduced himself to me and I explained exactly what I was interested in purcha debating between buying a Hyundai Sonata or a Kia Optima. Randolpho introduced himself to me and I explained exactly what I was interested in purchasing. Randolpho took me on a test drive in the Sonata and I LOVED IT!!!! Randolpho was extremely polite,friendly and patient. He is also very knowlegeable. He did not seem like a salesman but an old friend. Always smiling and accommodating. Definitely an asset. The customer service of the entire dealership from the time I entered the door until I drove away with my new vehicle was phenomenal. Let me also mention the ladies at the front desks have such awesome personalities. There is also an associate there named Mike(do not remember his last name) he walked me thru all the ins/outs of my vehicle he even paired my phone to my car...SO GRATEFUL!!! Lastly let me mention the Finance associate. He was WONDERFUL!!! He completed all my paperwork was extremely professional and kind. I can not rate this dealership high enough...EXCELLENT!!! More
by arozetta1
September 11, 2012
We were told by a very good lfriend to visit this dealership. We went on a Sat and met with a salesman, Allan. Allan spent an inordinate amount of time with us; he was knowledgable, ffriendly and was dealership. We went on a Sat and met with a salesman, Allan. Allan spent an inordinate amount of time with us; he was knowledgable, ffriendly and was determined to give us the best price. We felt like we were dealing with family. We finally agreed on a Sonata.Allan took us for a test drive and we were sold. When we went to pick the car up on Mon. Krista introduced herself to us and explained the ins and outs of the dealership. Talk about friendly! Allan had kpreviuosly given us a tour of the dealership, but krista made sure lwe were familiar with all aspects. Manny helped processed the finances. He was also courteous and expediated the process. Allan then took us out to our car, and sat with us going over all the features, making sure we knew the various intricacies of the car. We left, but that afternoon he followed up with a phone call and reconfirmed that if we needed him, for any reason, he was available for us. He also said to come in at any time and he would walk us through anything we didn't understand. WE WOULD HIGHLY RECOMMEND KEY HYUNDAI OF MILFORD. Obviously, there are a myriad of cars out there...but we feel we selected the right one and the right dealership. We will let our friends know about our great experience and line fantastic warrant on these vehicles! It was money well spent. More
by dac1230
Employees Worked With
Krista and Allan
September 11, 2012
Maurice Moody was fantastic to work with. He is a customer focused salesman. He did an exceptional job in helping us with our car purchase. Maurice was very easy to talk to and made of point of unde customer focused salesman. He did an exceptional job in helping us with our car purchase. Maurice was very easy to talk to and made of point of understanding the type of vehicle we were looking for. I never felt pressured to buy. We appreciated the fact that he took the time to work on getting us a price that met our budget requirements and needs. It is due to Maurice's dedication to quality customer service that we purchased a car at key hyundai of Milford. Also, the atmosphere at key hyundai of Milford was very friendly and professional. We I highly recommend Maurice for anyone's next car purchase. More
by BillHerns
Employees Worked With
Maurice Moody
September 04, 2012
Alan Rudman was most helpful and took his time explaining things about the car, and there was no rush on his part. All that I dealt with were very professional, and I would highly recommend Alan at Key Hyund things about the car, and there was no rush on his part. All that I dealt with were very professional, and I would highly recommend Alan at Key Hyundai to anyone looking to buy a car. He made a stressful experience a calm one. More
by anne martin
Employees Worked With
Alan Rudman
August 31, 2012
Matt Louis is an overall well rounded guy. Very friendly... Very talkive! But he also listened to what I wanted and did his part to make it happen(even if I switched the color of my car twice as we friendly... Very talkive! But he also listened to what I wanted and did his part to make it happen(even if I switched the color of my car twice as well as whether it would be a limited or not a billion times.) He was always on call too... Seriously! I called him like 4 hours after I left him and he got back to me. We need more sells people like him to make comsumers feel like their business is appreicated. Even now after 2 and a half weeks of having my brand new Hyundai Elantra 2013 he is still asking me how my car is running and if I still like it. Needless to stay I love it! And I'm like superbad in it too...really I've been told that. I recommended all my friends, family and co-workers (since we do alot of driving) to see him on their next car purchase too. Great service! Awesome people! Keep up the good work. More
by Kaiairist
