Key Hyundai of Milford

Maurice Moody was fantastic to work with. He is a customer focused salesman. He did an exceptional job in helping us with our car purchase. Maurice was very easy to talk to and made of point of unde customer focused salesman. He did an exceptional job in helping us with our car purchase. Maurice was very easy to talk to and made of point of understanding the type of vehicle we were looking for.  I never felt pressured to buy. We appreciated the fact that he took the time to work on getting us a price that met our budget requirements and needs. It is due to Maurice's dedication to quality customer service that we purchased a car at key hyundai of Milford. Also, the atmosphere at key hyundai of Milford was very friendly and professional. We I highly recommend Maurice for anyone's next car purchase. More

Don was very friendly, patient, and helpful.! He did everything he could to help me get a deal that would work for me. Also, his follow-up skills were amazing. I would not hesitate to call or go back th everything he could to help me get a deal that would work for me. Also, his follow-up skills were amazing. I would not hesitate to call or go back there with questions because I'm sure I would get the same great service. Overall, a pleasant experience! More

I had an excellent experience. I would recommend this dealership to anyone and will. I am so happy to have come to this dealership. This really helped me out. Mike, Manny, and Chad were very respecful an dealership to anyone and will. I am so happy to have come to this dealership. This really helped me out. Mike, Manny, and Chad were very respecful and knowledgable about knowing what car is right for me. Trust in them and they will deliver. More

Alan was really friendly and straight forward. He and Anthony also went above and beyond in order to get everything processed. I couldn't believe Anthony was willing to bring the keys to my trade in back Anthony also went above and beyond in order to get everything processed. I couldn't believe Anthony was willing to bring the keys to my trade in back to my house so it could be driven in at closing time. One of the best buying experiences I've had. More

Alan Rudman and Manny Rodriquez were fantastic. The whole experience was great. They are great trustworthy people. I have bought several cars from Alan. He is very professional and always gave his best effor experience was great. They are great trustworthy people. I have bought several cars from Alan. He is very professional and always gave his best effort. I would highly recommend working with Alan. More

MY EXPERIENCE WITH THE DEALER WAS GREAT THE SALESMAN MATT LOUIS WAS GREAT I TOLD HIM WHAT I WANTED AND WHAT WAS MY LIMIT WE LOOKED AT MULTIPLE SONATA'S UNTIL I FOUND THE ONE I WANTED WHICH THEY HAD IN STOCK LOUIS WAS GREAT I TOLD HIM WHAT I WANTED AND WHAT WAS MY LIMIT WE LOOKED AT MULTIPLE SONATA'S UNTIL I FOUND THE ONE I WANTED WHICH THEY HAD IN STOCK PAPERWORK WAS A BREEZE WITH MATT HE EXPLAINED EVERYTHING VERY CLEARLY AND AS IT TURNED OUT I WAS ABLE TO DRIVE THE VEHICLE HOME THAT DAY NEVER HAD SUCH A SMOOTH EXPERIENCE WOULD DEFINITELY RECOMMEND THE DEALER AND MATT More

Before I even got behind the wheel for my test drive, the salesman pushed me to apply for financing. I'd told him we weren't settled on that car. Day of test, I'm lead to believe I'll get close to 2K for my salesman pushed me to apply for financing. I'd told him we weren't settled on that car. Day of test, I'm lead to believe I'll get close to 2K for my tradein, and they'll modify the new anyway I need. In between the initial test drive and the day of negotiating, I had immense difficulty in reaching my salesman by phone....receptionist put me through to wrong person. Then salesman simply never called me back. Then when I told him, after a second test drive, what time I'd be back? They got it wrong. TWICE. Then they assured me we'd get in to see him at 830, because my husband took time off work, and we were ignored until well after 9am. Didn't see my salesman until close to 930. Day we go to negotiate? 500 for tradein, they come at me quoting MSRP and won't budge. They say I'm not working with them bc I won't discuss financing and my down payment. They're separate things!!! But they wouldn't budge on any prices. The "sales manager" was too aggressive and rude. He walked away from the dealings. Even the "I want my keys, I'm going to leave" didn't work. After all of the butt kissing from the salesman, they didn't want our business. The salesman also lied and was very misleading about what could be done for the car. He claimed all sorts of mods could be made to suit our needs, yet the "sales manager" tried to get me to believe that optional accessories, such as Ipod cable, first aid kit, floor mats....were put in there at the factory and couldn't be taken out. All in all, the car I wanted (from their sister dealership) had $500 of "optional accessories" that I didn't want or need, yet they refused to take them out. Flat out refused and tried to con me. These people wasted more than 6 hours total of my time during all of my visits. Too bad, they lost my sale. It went to Danbury Hyundai who beat out Key by 1500 ALL DONE BY PHONE. They also confirmed that we were being lied to about those "optional accessories". I do not ever wish to be contacted by any resolution center. I bought my car elsewhere, there's nothing left to be said or done. More

I came to look for a new car at Hyundai of Milford and Alex Ortiz was quick to greet me and offer he's help. Just with a couple of questions he knew what I was looking for and found me a 2013 sonata. I c Alex Ortiz was quick to greet me and offer he's help. Just with a couple of questions he knew what I was looking for and found me a 2013 sonata. I can't be happier with this car it drives excellent. I would recommend this dealer where everyone works together and make you feel like family. More