
Key Hyundai of Milford
Milford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Alan demonstrated a high level of professionalism. I road tested several models and took a lot of time before making my decision. Alan called me daily keeping me updated on the progress in locating my car an tested several models and took a lot of time before making my decision. Alan called me daily keeping me updated on the progress in locating my car and getting it to the dealership.He also took time in helping setup the bluelink. Alan worked with me in setting up a timeline concerning documentation, trade in, loan etc as I have quite a dirve to the dealership. Alan was always friendly and I feel that we formed a good professional relationship. Alan demonstrated his experience in the field by answering my many questions about the car and explaining the buying process to me. The price was also reasonable and I felt comfortable instead of feeling like a target as I had felt in other dealerships. I would definately recommend this dealership and especially Alan Rudman to anyone interested in purchasing a vehicle. More
Wayne Murray and RW Wentworth did something no other dealer did for us, they listened. They listened to what we wanted and they went out and got what we asked for. All other dealers that we shopped with dealer did for us, they listened. They listened to what we wanted and they went out and got what we asked for. All other dealers that we shopped with always came back with something else that we did not want. Kudos to these two gentlemen. I would recommend this dealership to everybody. Domenic Pecoraro More
From the time I got to Key Hyundai I received nothing but professiol service. Alan my sales rep was great he explained every thing about the car and offered me if needed to go back and see him if I do not u professiol service. Alan my sales rep was great he explained every thing about the car and offered me if needed to go back and see him if I do not understand something. I wish I could give him higher then 5 stars. As for RW,Sal,Andre I can not thank them enough for working to get me a loan for the car. They were all great again Higher then 5 stars. Last Carlos went over the complete loan with me and ensured all the paperwork. I will recommend Key Hyundai to anyone who is looking to buy a car. THis has to be the best experience I have ever had purchasing a car. I'll be back if I ever want to purchase another car. And RW I will see you in a few weeks with the cookies. I can not say thank you enough and they all get a 5+ from me. Beth More
After 2 weeks of shopping around at different dealerships I finally walked in the door of the right one! Hyundai Milford is the place to go if you want something done right. As an out of state resident and n I finally walked in the door of the right one! Hyundai Milford is the place to go if you want something done right. As an out of state resident and new to this area I was having a hard time trying to find a dealer that would take the time to listen to my story, present me with options, and get me behind the wheel of a brand new car! As a University coach my time is extremely precious and RW and Victor at Key Hyundai Milford understood that. It's not everyday that a Sales Consultant will make phone calls and work from home on his days off in order to help a customer solve their problems and move forward in the car buying process. I was extremely happy with the customer service, attentiveness, and care that I received at Key Hyundai Milford. I will continue to do business there and I will try to convince my co-workers to do the same! Thanks Key Hyundai for getting me on the road!!! More
After buying my new car 2 months ago there was a little problem. A week after initially taking my car in I had it back, but the problem still was not resolved and I had to once again return to the dealersh problem. A week after initially taking my car in I had it back, but the problem still was not resolved and I had to once again return to the dealership, not in a happy mood at all. RW was incredibly understanding, very calm and collected and took over solving my problem immediatly. I left there feeling like I could trust that the problem would be fixed and would no longer be causing me the headache it had been. Thanks RW for taking care of this! More
I was in the market for a new car and went to Key Hyundai to look at preowned vehicles. I was looking for a fuel efficent car with a price tag & warranty I was comfortable with. Wayne took the time to answer to look at preowned vehicles. I was looking for a fuel efficent car with a price tag & warranty I was comfortable with. Wayne took the time to answer all the questions my boyfriend & I had about the cars we were interested. When we told him we like one of the preowned sonata's with the sunroof he showed us a new 2012 demo model. Wayne took the time to explain all the features before going on a test drive. After the test drive, Wayne sat down with us & ran a few scenerios on the price. He worked with me on the price & got my payments to a level I was comfortable with. Since I am financing, I was very concerned about the interest rate. I explained where I was comfortable & an offer I had from another bank. After he spoke with the manager & finance department, he was able to beat the rate I was offered & lowered the payments even more. I was hesitant about making the purchase even though I loved the car, he allowed my boyfriend & I to take the car out on our own to think about it. When I came back, I decided I wanted to purchase the car. Wayne explained everything to me about what I was signing & went through all the features on the car again & into greater detail. While we were waiting to meet with the finance department, he treated my boyfriend & I to sodas in the customer lounge. He was great to work with & if it wasn't for his willingness to go above & beyond to get me the car I really wanted, I would have walked away without the car. I apperciated all the time & personal attention I recieved. I would recommend Wayne personally to all my family & friends interested in buying a new car. More
I had a great experience working with Victor, he was very friendly and very reasonable to deal with when trading my car and purchasing a certified used car. He was also very thorough with all of the follow u friendly and very reasonable to deal with when trading my car and purchasing a certified used car. He was also very thorough with all of the follow up, which I appreciated. I would definitely recommend working with him! More
Overall, My experience with this dealership is always acceptable. The staff is extremely courteous and overally knowledgeable about the vehicles. If I have any concerns they are right there to assist in acceptable. The staff is extremely courteous and overally knowledgeable about the vehicles. If I have any concerns they are right there to assist in anyway. On every occasion Im greeted promptly as I walk in. As I was in the process of leasing a car they offered me a great deal on the pricing of the vehicle. More
after dealing with some salesman in the process of buying a car I have to give a 100% customer satisfaction thanks to hector Rivera , who went beyond my expectations. I am going to recormment him to my famil a car I have to give a 100% customer satisfaction thanks to hector Rivera , who went beyond my expectations. I am going to recormment him to my family and friends when they going to buy a car. More
After listening to Jill Merriam’s commercials, I was encouraged to go in to Key Hyundai of Milford on Saturday 14 July, 2012 and met with one of the Sales Reps named Alex Ortiz. I explained that I was l encouraged to go in to Key Hyundai of Milford on Saturday 14 July, 2012 and met with one of the Sales Reps named Alex Ortiz. I explained that I was looking for a 2011 certified Hyundai Sonata and discussed my needs and budget for the car. Alex painstakingly explained to me that he was able to get me a new 2013 Hyundai Sonata SE at a reasonable price. I was skeptical, but, decided to listen some more, then we took a test drive and discussed the numbers and I explained my budget, at which point he brought in his manager RW Wentworth into the discussion. They both carefully explained all the possible options – new car vs. certified used & lease vs. financing – highlighting the advantages and how it could work within my budget and life style; surely transforming me into a more informed buyer! Alex & RW walked me through the financing and helped in fine tuning my choice until we arrived at a good price. I was particularly impressed with the amount of time they spent with me and more importantly that they listened to my needs and wants but they were able to educate me on my concerns so I made informed decisions. Feeling that I needed, more time to think about the deal, they did not turn to hard-selling techniques like most salesmen would, but encouraged me to call back if I had more questions and reassured me of their willingness to help. After a day of number crunching, I called back at the dealership to review the deal; I was particularly impressed by the willingness of the higher-ups to step in to find ways to make the deal match your budget. They were able to find me an even better price. If they make you the deal they will work to get you the financing! They went through a dozen companies till they were able to get me the best rate possible and I was also given a great price for my trade-in. Special thanks to Manny Rodriguez. I went to Key Hyundai to get a certified used car but they were able to get me a much better brand new 2013 Hyundai Sonata, most importantly, within the same budget and all in an astonishing short period of time!!! Thanks Alex Ortiz, RW Wentworth, Manny Rodriguez & Krista Cusano!!! You guys rock!!! More