Key Hyundai of Milford

We decided it was time to upgrade our Tuscon. We used our old Tuscon for 6 years and it was time to get a new one. Our first stop was in Milford at Key Hyundai. With the price in mind we started negotiation, old Tuscon for 6 years and it was time to get a new one. Our first stop was in Milford at Key Hyundai. With the price in mind we started negotiation, and were quickly satisfied with results. Alan Rudman was awesome from the beginning to the end. He has a great knowledge about cars he is selling and was great answering all questions. The negotiation was enjoyable and we are completely satisfied with the experience. I will recommend him to every one who needs a new car, because he is great! This is my 3 Hyundai and I will come to this dealership for my 4. I hope Alen will be there when will need another car !!! Great job Alen and thanks for everything you did for us! More

My fiancee and I recently bought a Sonata from Key Hyundai and our experience was great. We love the car and it fits our growing family needs. Our salesman Randolfo went above and beyond to make this Hyundai and our experience was great. We love the car and it fits our growing family needs. Our salesman Randolfo went above and beyond to make this experience one of a kind. We will be there in a couple of months to buy another car. Thanks Key hyundai!!!!!!! More

I went to this dealer to buy a used car and never imagined I could ever go home with a brand new car. Thanks to RW for making the deal work and especially to Alan for great customer service and the imagined I could ever go home with a brand new car. Thanks to RW for making the deal work and especially to Alan for great customer service and the best car buying experience I have ever had, definitely makes you feel welcome. It was like dealing with family and he made the process easier. I am so happy with my new Sonata I recommend Key Hyundai to anyone in need of a new car. More

I was generally surprised with this dealership. I was in I was generally surprised with this dealership. I was in the market for a quality used car. I found out about Key via television which offered I was generally surprised with this dealership. I was in the market for a quality used car. I found out about Key via television which offered a web site. I checked it out and was impressed with the assistance that I got from Erin Dempsey's pop-up note. It took me two months to get to the dealership, as I travel a lot. Once there I was introduced to Matt Louis who was more than helpful with a car selection. It was another month before I actually came in and found the car that I wanted. From the decision to buy the car through the closing signature, Matt and Erin have both made this quite the pleasurable process. I will be bringing my two kids (who are looking for cars) and my wife who wants a Santa Fe. Overall, Key Hyundai does what it says; "They are a dealer for the people". - S. Canada More

My experience was great. Mike was a ten plus and it was a very easy and enjoyable experience. I will definitely be back for a car for my wife! very easy and enjoyable experience. I will definitely be back for a car for my wife! More

Here's the deal. I am in sales. (over 20 years) over my years in sales I learned many tricks.. Covering how to pitch overpricing, how to devalue others, etc. I HATE buying cars because I know the game an years in sales I learned many tricks.. Covering how to pitch overpricing, how to devalue others, etc. I HATE buying cars because I know the game and hate it. And dealership employees hate me because I am a pain. When it comes to negotiating I am all business and it's not a pleasant experience. Key Hyundai, my salesperson Wendy, R W the manager, Andre ( I think) The used car manager , all changed my impression of a car buying experience. To be fair, yes, there was a little back and forth on the price, especially relating to my trade, but overall this is a professional organization without the high pressure sales pushiness. And just to be clear, the problem with my trade was that I couldn't get it to the dealership because the radiator was blown. The used car manager came to my house to value it. And then offered me more than I actually expected he would. Continuing the expeience, I had two kids with me, my 6 year old, and an 18 month old. They actually moved fast ( the people at the dealership, not my kids...haha) when I asked them to and coordinated a return visit to finish showing me features of the car AFTER I bought it. I do not feel like I am forgotten because the sale is over. I went back in today ( next day) to drop off a missing piece of paper. Both RW and Wendy took time out of what they were doing to make sure there wasn't a problem. Again, I have already bought the car. I had to set up a service appointment to add a non stock feature to my car. Wendy coordinated it without question. Again, this is AFTER I took delivery of the car. I truly believe the sales environment in this dealership is different than the normal way dealerships do business. I highly recommend KEY and especially Wendy as a salesperson. She is worth waiting for, or call to set up an appointment to see her when you go in. I can't promise everyone there is as great as the above mentioned people, but I will not hesitate to recommend them to anyone. I'll check back in in the future to rate the service department as well. Andy T from West Haven More

I took home my new Sante Fe... Love the vehicle... The dealer helped me get into my very easily...Don was the greatest..!!... He knew his Stuff!! and answered all my questions... and made me feel welcome. dealer helped me get into my very easily...Don was the greatest..!!... He knew his Stuff!! and answered all my questions... and made me feel welcome. I would highly recommend this dealership for customer service, and well all the people I met that made the buying expereriance pleasant!....THANKS KEY HYUNDAI!! More

I went to this dealership and saw a car i liked, Don Jones then came out and said if you like it we'll make it happen. Mr jones was by far the most friendly dealer i've ever met and what i really liked Jones then came out and said if you like it we'll make it happen. Mr jones was by far the most friendly dealer i've ever met and what i really liked was the fact that he didnt pressure me and push the car onto me. He simply guided me and let me make my own choice. With the help of Carlos Trindade Mr Jones put me into my dream car and i cannot be happier. I have a great car and great people to help me out along the way. More

Great experience. Matt L in sales made us feel like family. Easy process, and I have a beautiful new tuscon that I love!! Very happy overall. family. Easy process, and I have a beautiful new tuscon that I love!! Very happy overall. More