Key Hyundai of Milford

We had visited 6 dealerships in 24 hours to get a lease for my 19 year old daughter. We ended up leasing a new 2011 Elantra. Our first experience with Key Hyundai was not good, we called from Branford Hy for my 19 year old daughter. We ended up leasing a new 2011 Elantra. Our first experience with Key Hyundai was not good, we called from Branford Hyundai and asked if Key had a white Elantra with Black leather and we were told yes, come on down. I asked about 3 times if the lady who answered was sure because we didnt want to come down there for nothing. She assured me they had it and many more to look at. When we got to Milford Key Hyundai we found out they not only didnt have the car they promised us but they only had one limited Elantra on the lot. I was very pissed off and my daughter was very disappointed. Then came Anthony Walker, a very calm voice of reason with a personality that no one could be pissed off with. He was very sincere with his apology on behalf of Key Hyundai and he said he would do everything he could do make a mends. He showed us the only limited Elantra on the lot a gray with grey leather car. My daughter loved it. If not for Anthony not only would I have left the lot but I am president of a Union and I would have made sure I let everyone know what a bad experience we had, but because of Anthony I will go out of my way to send my 850 members to Key Hyundai of Milford. Great car, great experience in the end. Thanks, Mike More

Wasn't too sure about buying a new car-- as I had a lot of credit issues. I had spoken with Jemma several times on the phone, and stressed my concerns very much to her. She advised me that they work with p of credit issues. I had spoken with Jemma several times on the phone, and stressed my concerns very much to her. She advised me that they work with people, and help people with credit issues, and that there shouldn't be any problems. I finally got up the nerve to go in (by the way I HATE pushy sales men!) and was dreading it... I do not like sales people as I find them pushy. We met Jeff, who was awesome! He literally went through everything... A to Z. We met Manny, who explained everything A to Z.... They worked so hard to get me into a car, and they did! A car that I am 100% happy with for the 2 days I have had it. I love it! More

We contacted this dealership by phone with a request for a price match from a Georgia dealer. We were dealing with Tom, and it involved over a week between weather and locating the desired vehicle. Next ca a price match from a Georgia dealer. We were dealing with Tom, and it involved over a week between weather and locating the desired vehicle. Next call we had a new price from a paramus dealer, and again asked about the price match. Now there was a problem, and he was not available, and would hand us over to Anthony. Anthony said he would check on the price match. Next call was from Joe who told us the guaranteed price we had from the internet was not a real price. Paramas was sale priced at 23,400, and he offered the car at 24,200...we asked for an out the door price, and when it was sent to us, the starting price was 24,448....since the color of the car was extremely hard to find, and the free tires and batteries for the life of the car, we agreed. When we arrived to pick up the car, it was the Paramus car!!...We now dealt only with Anthony who was a lovely person. The detailing of the car was not complete....wind screen not installed, floor mats were missing, and it took hours, even though this was a cash deal. We were told that the free tires and batteries and engine guarantees from the dealership where dependent on an adjusted maintenance schedule; while the manufacturer requires 7500 mile servicing, this dealership told us 3000 or no guaranteed battery/tires. We found Anthony and the finace gentleman to be very personable, but did not like dealing with multiple people, none who seemed able to decide on a price. Seemed well rehearsed routine. We will come again, but we will not be fixated on a specific vehicle. More

After having a bad experience with honda I saw that hyundai had great deals so I went through and got the car I wanted right off the bat. I was very please with the speediness of tommy and the great le hyundai had great deals so I went through and got the car I wanted right off the bat. I was very please with the speediness of tommy and the great lease I got from hyundai. I would defintly recomend the car company and the car dealership. More

The sales rep. Tommy Ortiz was very professional and curteous. He made me feel that i was picking the right car. As for the rest of the staff there,most of the sales reps were talking to each other whil curteous. He made me feel that i was picking the right car. As for the rest of the staff there,most of the sales reps were talking to each other while I was waiting over an hour before processing my paper work, not one asked if I needed to be helped or being taken care of. It actually made me feel like i was invisible and not important. IN the process i was given a loaner car until my car came in which I thought was GREAT. I had to come after the time that my sales rep wasn't going to be there. He told me that everything was setup and I just needed to pick up the loaner. WHen i got there I waited over an hour and a half to have some one put dealer plates on the loaner carin which was waiting for me. Sales rep were more interested in helping other potential new buyers. I think that was unacceptable. But Tommy Ortiz was Great as well as the finance manager i dealt with. More

I had visited Key Hyundai when I originally started car shoppping. Matt was extremely helpful and gave me a few options based on my budget. He was very professional,polite,and patient,when I changed my m shoppping. Matt was extremely helpful and gave me a few options based on my budget. He was very professional,polite,and patient,when I changed my mind several times. I have purchased cars from Meriden,North Haven,and Waterbury. The Milford dealership made this purchase the best one yet. I will return when its time to purchase another car. All my service will be done there. The ONLY cars I have purchased are Hyundai's and that will remain. I want to thank everyone at KEY HYUNDAI for making this experience so relaxed and less anxious in such a tough financial time. Sincerely, Mary Ballard P.S> I purchased a 2010 Accent and I love it!!!!! More

Bought a new Hyundai today! Everybody at Key Hyundai of Milford was very friendly and made my first new car purchase as stress-free as possible. On the finance side of things, nobody tried to pressure us o Milford was very friendly and made my first new car purchase as stress-free as possible. On the finance side of things, nobody tried to pressure us or give us a million convoluted scenarios for financing the car. They researched a few options and I was able to choose one that best fit me. The lifetime guarantee, tire/battery replacement and 5 year road side assistance were great features. The 2011 Hyundai Elantra looks great inside and out and the gas mileage numbers are great. I do have to go back to touch up the paint because I noticed a few chips on the inside of the door today, but I'm sure service/sales will be very helpful. More

Last time I shopped for a new car I ended up buying a Toyota Corolla.Once they got the check service was always a hassle, slow and expensive.This time I stopped @ Key to browse because the reviews on Hyu Toyota Corolla.Once they got the check service was always a hassle, slow and expensive.This time I stopped @ Key to browse because the reviews on Hyundais are outstanding.Matthew approached me in a very friendly way and we talked about the Accent and Elantra. I fell in love with the Elantra and returned 30 minutes later to buy it.Everyone @ Key treats you like an old friend and my satisfaction with the whole process is 5 star. I will recommend Key to anyone I know looking for a new or used car. I'm a very happy customer and owner of a new 2010 Elantra. More

My visit to Key Hyundai was AMAZING!!! If you want My visit to Key Hyundai was AMAZING!!! If you want personal hands-on experience (with any vehicle) you need to visit this location! They are kn My visit to Key Hyundai was AMAZING!!! If you want personal hands-on experience (with any vehicle) you need to visit this location! They are knowledgeable, personal and you don't feel like they are feeding you a line of xx! Mu initial intro was with Kelly who promptly called me when I entered my info online. Made a quick app't and got right in. I met Anthony who was a gem and wanted to know exactly what I was looking for; and he did his best to make that happen! Then Joe helped me finance with the best rate and even gave me tips to raise my credit score! How much better service could you want!!! They were able to get me exactly what I wanted at the right price! GO SEE THE GROUP AT KEY HYUNDAI IN MILFORD AND TELL THEM KAYE SENT YOU!!! You will never regret it! Sincerely, Kaye Keller More

I really like Hyundai Dealer in Milford because all the employees have treated me with respect. No matter what my problem or service, they have tried there best and succeeded to make sure I was a satisfie employees have treated me with respect. No matter what my problem or service, they have tried there best and succeeded to make sure I was a satisfied customer. Alan Rudman was the man who sold me my car and everytime I go there takes the time to speak with me to see how I am doing. I am very pleased with the service. Sometimes the wait is a bit longer than I expected, but that is normal for a lot of places. More