Key Hyundai of Milford

The first issue I had there was trying to get my recall done after making an appointment and driving down there I was told that they had no parts in stock to perform the recall service after I made the app done after making an appointment and driving down there I was told that they had no parts in stock to perform the recall service after I made the appointment, to remedy the situation the service person told me that they would give me four free oil changes for my inconvenience which I agreed and thought everything was fine then second time I had an appointment to get my recall done I made sure and called the day before to avoid the same issue with the parts not being available and I was asked if I was going to do my service at the same time but my car was not ready for service yet I told the man on the phone I'll wait until the mileage is due to get my service done at that point he told me no they did not have the parts in stock for my appointment the next day, so I made a third appointment and by this time I was ready to have my service done and thank God they had the parts in stock for my recall service at the same time when it was all said and done I left the dealership paying a little over $400 for the oil change which was which synthetic oil and they told me I needed in alignment at 17,000 miles which I found odd because my tires weren't wearing unevenly at all but that was my fault for not speaking up and saying no but I was just disappointed that they did not honor the four free oil changes I was promised for telling me they had my recall parts and stock and making me drive down there just to tell me they didn't have them after they pulled my car inside and I waited, just be careful and when they say your car needs something just make sure it does need it even if you have to get a second opinion I'm not saying this is a bad dealer I did have a good buying experience there just not a good service experience and I will not be going back there again. More

Let me say KUDOS to Magnificent Mitch! What a Salesman "for the People" ! Not only did he match me with a personalized KONA SUV... He thoroughly explained the process all the way through ... I walked in "for the People" ! Not only did he match me with a personalized KONA SUV... He thoroughly explained the process all the way through ... I walked in to make a decision on parting with my Elantra ... Mitch made it easy to upgrade with no inconvenience!!! My family is saying "Thank You too, Mitch"!!! You truly represent an awesome team ... "For the People"!!! We'll be back!! ... L. F. CLARK More

Thanks to Kurt he made upgrading to my new elantra a breeze and now I can enjoy my new car I would recommend any one to see him. thank you breeze and now I can enjoy my new car I would recommend any one to see him. thank you More

Straight forward, takes their time to achieve full satisfaction. persistent but For best options. Daniel might come off strong, but acknowledges and opens up with comforting assurance. Would come agai satisfaction. persistent but For best options. Daniel might come off strong, but acknowledges and opens up with comforting assurance. Would come again. More

Daniel our sales person, help us through the process, was well prepared to answer every question or concerns. I will highly recommend Daniel Vargas to my family and friends. was well prepared to answer every question or concerns. I will highly recommend Daniel Vargas to my family and friends. More

Dan made sure all my needs were met and, I am in love with my brand new vehicle, he truly is the best, I will be going back to him and recommending everyone to him. with my brand new vehicle, he truly is the best, I will be going back to him and recommending everyone to him. More

Sam was a knowledgeable, solicitous,and caring salesperson, an anomaly from past experience. This is from someone who has purchased numerous new cars over the past 50+years. I would heartily recom salesperson, an anomaly from past experience. This is from someone who has purchased numerous new cars over the past 50+years. I would heartily recommend him to anyone looking to purchase a car. More

Great experience with Sam. Was very attentive and worked to meet our needs. Sam was honest which led us to getting the vehicle that was right for us. to meet our needs. Sam was honest which led us to getting the vehicle that was right for us. More

Excellent, outstanding experience buying my Venue from Samet Turan. In these times where Customer Service is non existent it was not expected. I applied for financing,and had my car DELIVERED to me reple Samet Turan. In these times where Customer Service is non existent it was not expected. I applied for financing,and had my car DELIVERED to me replete with hands on overview of features same day. Personable, down to earth and attentive this young man set a standard. Thank you for providing such easy expertise and care. More

I want to Thank Haley for her compassion, patience and dedication on my purchase of a 2018 Trax!! I definitely look forward to future purchases!! dedication on my purchase of a 2018 Trax!! I definitely look forward to future purchases!! More