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Key Hyundai of Milford
Milford, CT
3,132 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,132 Reviews of Key Hyundai of Milford
July 18, 2012
After listening to Jill Merriam’s commercials, I was encouraged to go in to Key Hyundai of Milford on Saturday 14 July, 2012 and met with one of the Sales Reps named Alex Ortiz. I explained that I was l encouraged to go in to Key Hyundai of Milford on Saturday 14 July, 2012 and met with one of the Sales Reps named Alex Ortiz. I explained that I was looking for a 2011 certified Hyundai Sonata and discussed my needs and budget for the car. Alex painstakingly explained to me that he was able to get me a new 2013 Hyundai Sonata SE at a reasonable price. I was skeptical, but, decided to listen some more, then we took a test drive and discussed the numbers and I explained my budget, at which point he brought in his manager RW Wentworth into the discussion. They both carefully explained all the possible options – new car vs. certified used & lease vs. financing – highlighting the advantages and how it could work within my budget and life style; surely transforming me into a more informed buyer! Alex & RW walked me through the financing and helped in fine tuning my choice until we arrived at a good price. I was particularly impressed with the amount of time they spent with me and more importantly that they listened to my needs and wants but they were able to educate me on my concerns so I made informed decisions. Feeling that I needed, more time to think about the deal, they did not turn to hard-selling techniques like most salesmen would, but encouraged me to call back if I had more questions and reassured me of their willingness to help. After a day of number crunching, I called back at the dealership to review the deal; I was particularly impressed by the willingness of the higher-ups to step in to find ways to make the deal match your budget. They were able to find me an even better price. If they make you the deal they will work to get you the financing! They went through a dozen companies till they were able to get me the best rate possible and I was also given a great price for my trade-in. Special thanks to Manny Rodriguez. I went to Key Hyundai to get a certified used car but they were able to get me a much better brand new 2013 Hyundai Sonata, most importantly, within the same budget and all in an astonishing short period of time!!! Thanks Alex Ortiz, RW Wentworth, Manny Rodriguez & Krista Cusano!!! You guys rock!!! More
by TemiO
Employees Worked With
Alex Ortiz
July 17, 2012
Alan, was extremely patient with us. My husband has been looking to buy a car for a year now, and Alan with his expert salesmanship and knowledge of his product closed the deal. Were thrilled with our new c looking to buy a car for a year now, and Alan with his expert salesmanship and knowledge of his product closed the deal. Were thrilled with our new car, and have already recommended Key to our friends who also just purchased from Alan. Thank you, Alan. Roger & Dee Dilliber More
by DILLIBER
Employees Worked With
ALAN RUDMAN-
July 17, 2012
after dealing with some salesman in the process of buying a car I have to give a 100% customer satisfaction thanks to hector Rivera , who went beyond my expectations. I am going to recormment him to my famil a car I have to give a 100% customer satisfaction thanks to hector Rivera , who went beyond my expectations. I am going to recormment him to my family and friends when they going to buy a car. More
by Jserna
July 16, 2012
I went in there nervous about buying a car, and came out very satisfied, and with a car. Don was wonderful, friendly,very professional and eased my mind. He did everything in his power to get me a car. I lo very satisfied, and with a car. Don was wonderful, friendly,very professional and eased my mind. He did everything in his power to get me a car. I loved my expierence there. More
by vipersgirl9
July 15, 2012
My wide and I went shopping for a new car yesterday and stopped at Chevrolet of Milford to look at a Cruze since owning nothing but GM all of my life. I got a price and said I would be back later.......I t stopped at Chevrolet of Milford to look at a Cruze since owning nothing but GM all of my life. I got a price and said I would be back later.......I turned left and headed to Key Hyundai as I was interested in these cars as well....namely a Veloster. I pulled in to very busy lot complete with an awesome BBQ going and was quickly greeted by Matt Louis. I told him I was interested in a Veloster. I looked at them and then he showed me a new model,Elantra GT hatchback. We went on a test drive and I traded my Chevy HHR/SS in on the spot. Matt was thorough and polite and not pushy one bit. Everyone in the dealer showroom greeted you and made you feel comfortable. I never like the buying process as salesman tend to be pushy.....but not Matt. I got a great price for my trade in and they worked with me to get the monthly payment where I wanted it. I cant say enough how courteous and professional Matt was as well as the staff. I love our new car and thanks to Key for making the whole buying experience a pleasant one! More
by noelp
Employees Worked With
Matt Louis
July 15, 2012
The reason I have rated this transaction so highly is because of the performance of my salesman, Alan Rudman. Alan is a very professional and well informed representative of the dealership. He takes a gr because of the performance of my salesman, Alan Rudman. Alan is a very professional and well informed representative of the dealership. He takes a great deal of time to be sure that I am fully informed and answers all of my questions patiently. I have purchased several vehicles from Key and have dealt with Alan every time. In fact, he is the only one I will deal with because of my positive history with him. He is a real gentleman. Thanks Alan for your time and effort. More
by Tdunnster
Employees Worked With
Alan Rudman
July 15, 2012
went there looking for a new car and wasnt sure of my credit, none the less they got me approved and into the brand new car of my choice. i couldn't be happier.very friendly staff as well credit, none the less they got me approved and into the brand new car of my choice. i couldn't be happier.very friendly staff as well More
by ken8203
July 13, 2012
After shopping around for several weeks, I was about to give up hope on deciding on a new car. As a last ditch effort, my husband and I turned into Key Hyundai. I left that night with a beautiful new car give up hope on deciding on a new car. As a last ditch effort, my husband and I turned into Key Hyundai. I left that night with a beautiful new car and a smile on my face. Having been turned off time and time again by pushy, sleezy (dare I say) dealers, it was a refreshing experience to find Matt. He listened to my wish list, worked through my financing options and never once pushed me into making a decision I wasn't comfortable with. Let's face it, a $20,000+ car is a weighty decision in my world. I don't want to go to bed at night worried about making the wrong decision. Sometimes little mistakes happen, as it did with me, but NO WORRIES! I came in, was handled with great care by Matt and RW and am walking away an even happier Hyundai owner. If your one of those people like I was that just couldn't settle on a car and were a little worried about financing, save yourself time and a whole lot of grief and get down to Key Hyundai. You won't regret it! More
by Zadiva
Employees Worked With
Matt Louis and RW
July 12, 2012
My experience with Alex Ortiz at this dealership has been "top-notch". He greeted me as I came in "just looking" and ultimately sold me a Sonato. I told him I was interested in either an Elantra or Sonata (I "top-notch". He greeted me as I came in "just looking" and ultimately sold me a Sonato. I told him I was interested in either an Elantra or Sonata (I had done research on both) and he had me drive both cars. I was impressed because he brought the Elantra out first (the less expensive car) and there was no pressure to buy. I then tried the Sonata and felt it was roomier and more of what I wanted after coming from an Acura TL. Alex scheduled me back in after 3 days to have the car simonized. I've only had the car 10 days but I love it. Phyllis Sochrin More
by PSOC
Employees Worked With
Alex Ortiz
July 08, 2012
Purchasing a vehicle from Key was a wonderful experience. All of the Staff was extremely,professional, friendly and helpful. Alan, our sales person was great and a pleasure to due business with, I would hi All of the Staff was extremely,professional, friendly and helpful. Alan, our sales person was great and a pleasure to due business with, I would highly recommend him. Everyon works with you to get the best deal possible. Carlos was great on processing all the paperwork. The experience was so good, we came in to buy one car and bought two. When we picked up the vehicles, they in perfect condition. Overall, a great experience. More
by Jim C CT
Employees Worked With
Alan Rudman
