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Key Hyundai of Salem - Service Center

Salem, NH

4.3
438 Reviews

438 Reviews of Key Hyundai of Salem - Service Center

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February 28, 2024

Everyone was very professional and courteous. They did a great job and explained everything well. More

by sp60203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Boissoneau, Jonathan Stratouly
Feb 28, 2024 -

Key Hyundai of Salem responded

Thanks for sharing about your experience with Key Hyundai of Salem. We appreciate your business and hope to see you again soon! Your friends at Key Hyundai of Salem The Key Difference

February 28, 2024

They are professional, and very helpful Friendly! Keep up the great work! Love that they care More

by JUDI.MCCULLOH
Recommend Dealer
Yes
Employees Worked With
Brittany, John, Brandon
Jul 05, 2024 -

Key Hyundai of Salem responded

It has been a pleasure serving you, Judi. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Key Hyundai of Salem, we look forward to having you as a valued customer for many years to come!

February 26, 2024

Courteous very helpful everything done in a timely manner Kept in formed through the whole process More

by jmduke60
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Marrero
Feb 26, 2024 -

Key Hyundai of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Key Hyundai of Salem. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

February 25, 2024

They are very patient and listen to your needs they don't play games They are very professional More

by mariewhitesells
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Marrero
Feb 25, 2024 -

Key Hyundai of Salem responded

Thank you for your very kind review, Marie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Key Hyundai of Salem. Your friends at Key Hyundai of Salem The Key Difference

February 24, 2024

Excellent customer service, informative Timely, professional. Would highly recommend going here for any automotive needs More

by DSAMKU
Recommend Dealer
Yes
Feb 25, 2024 -

Key Hyundai of Salem responded

Thanks for sharing your thoughts about your experience with Key Hyundai of Salem. We appreciate your business and hope to see you again soon! Your friends at Key Hyundai of Salem

February 22, 2024

My appointment was the second time I came in for my appointment as the first time I was told they had to reschedule due to not having availability. This time when I arrived I was not I was never on sch More

by MADISONFUGERE
Recommend Dealer
No
Feb 22, 2024 -

Key Hyundai of Salem responded

Madison, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Your friends at Key Hyundai of Salem

February 22, 2024

No problems at all They were efficient and worked quickly for what needed to be done. More

by tinomessina1
Recommend Dealer
Yes
Feb 22, 2024 -

Key Hyundai of Salem responded

Tino, Thank you for choosing Key Hyundai of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Your friends at Key Hyundai of Salem

February 20, 2024

Easy going , very polite It was a great experience and I will be going back More

by PELUSOJAKE
Recommend Dealer
Yes
Feb 20, 2024 -

Key Hyundai of Salem responded

Thank you for the kind words for our team, Jake! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Your friends at Key Hyundai of Salem The Key Difference

February 20, 2024

Very poor response The problem has not been resolved yet. Still waiting for a part 3 weeks More

by jlee22000
Recommend Dealer
No
Employees Worked With
Brandon Marrero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Marrero
Feb 20, 2024 -

Key Hyundai of Salem responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Your friends at Key Hyundai of Salem

February 20, 2024

I love your dealership and all the people I've had contact with I recommend anyone looking for a Hyundai to visit your dealer More

by jhciriello
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Marrero
Feb 21, 2024 -

Key Hyundai of Salem responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Brandon and don't hesitate to let us know if we can be of further assistance. Your friends at Key Hyundai of Salem

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