
Key Hyundai
Jacksonville, FL
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1,203 Reviews of Key Hyundai
Outstanding purchase experience Everything exceeded expectations The sales manager Eric Thompson was very professional and answered all questions. Enjoyed working with him and Bri Everything exceeded expectations The sales manager Eric Thompson was very professional and answered all questions. Enjoyed working with him and Brian Pfeifer. Alan Reid was also great to work with More
Hyundai sante fe Had a great experience at this dealership. All those I came In contact with were friendly and professional. Victoria understood my needs and price l Had a great experience at this dealership. All those I came In contact with were friendly and professional. Victoria understood my needs and price limits and helped me find the vehicle that fit our family. More
Third time is a charm. This was my third Hyundai Sonata that I purchased at Key. Once again the experience was excellent. My sales rep, Brian Pfiefer, was knowledgeable and This was my third Hyundai Sonata that I purchased at Key. Once again the experience was excellent. My sales rep, Brian Pfiefer, was knowledgeable and professional.I enjoyed dealing with him(even if he is a Michigan fan). I'll be back. Also, Alan Reed was a financial wizard. He knew all the products and explained everything clearly. I clearly understood all my options. More
New car Great experience working with the crew at the dealership. Everyone was friendly and professional. The sales team worked as quick as they could for us Great experience working with the crew at the dealership. Everyone was friendly and professional. The sales team worked as quick as they could for us to reach an agreement in price. More
Wonderful experience From start to finish everything went very well. Richard listened carefully to our requirements and found us the vehicle that met our needs.l will defi From start to finish everything went very well. Richard listened carefully to our requirements and found us the vehicle that met our needs.l will definitely recommend the dealership and Richard in particular to my friends. More
Car Purchase This is the third Hyundai that we have purchased, second one from you. We have loved all of the vehicles! We tend to keep cars for a very long time a This is the third Hyundai that we have purchased, second one from you. We have loved all of the vehicles! We tend to keep cars for a very long time and have found that the Hyundai really does continue to maintain their quality as promised! We have had very little go wrong with our cars, as we do keep up with regular maintanience. We hope to have the same experience with our new Sonata Sport as we did with our former one and continue to with our Santa Fe! More
A good buying experience I was looking for a low carbon footprint car without any pressure from the salesman. I got what I wanted and so far am very happy with my purchase. I was looking for a low carbon footprint car without any pressure from the salesman. I got what I wanted and so far am very happy with my purchase. More
A fun, joyful car buying experience! I have purchased a number of cars in my lifetime and this experience was the very best. Fred was kind, & made the experience most pleasant and easy. H I have purchased a number of cars in my lifetime and this experience was the very best. Fred was kind, & made the experience most pleasant and easy. He treated me, my daughter & granddaughter like royalty. He is very knowledgeable about the cars & was very patient throughout the entire process. He made us feel "at home" during our visit. Thank you, Fred. More
sales and service department service dept. were very friendly and greeted you with a smile made you feel very comfortable. sales dept. Fred was great and got you the best deal not service dept. were very friendly and greeted you with a smile made you feel very comfortable. sales dept. Fred was great and got you the best deal not too much pressure The car sells itself More
KEY HUNDAI - AWESOME! WE LOVE OUR HUNDAIS! THIS IS OUR SECOND LEASE FOR 2 CARS. THE 1ST AND 2ND EXPERIENCES WERE SO AWESOME, WE HAVE DECIDED WE WILL CONTINUE TO LEASE 2 N WE LOVE OUR HUNDAIS! THIS IS OUR SECOND LEASE FOR 2 CARS. THE 1ST AND 2ND EXPERIENCES WERE SO AWESOME, WE HAVE DECIDED WE WILL CONTINUE TO LEASE 2 NEW CARS EVERY 3 YEARS FOR THE FORSEEABLE FUTURE. WE LEASE 1 AUTO FOR THE HUSBAND AND 1 FOR THE WIFE AT THE SAME TIME. (IT IS JUST MORE CONVENIENT THAT WAY.) WE LOVE HAVING THAT NEW CAR EVERY THREE YEARS AND THAT WE SIMPLY WALK IN, PICK OUT THE NEW MODEL WE LIKE AND ESSENTIALLY EXCHANGE KEYS! THE VALUE, LOOK AND TECHNOLOGY OF HUNDAIS... BROUGHT US TO KEY HUNDAI HERE IN JACKSONVILLE, BUT... IT IS OUR SALESMAN, DALE WALTON WHO IS THE REASON WE WILL KEEP RETURNING! HE IS SO GENUINE, HONEST, AND HELPFUL. WE HAVE DEALT WITH A LOT OF CAR SALESMEN AND WOMEN OVER THE YEARS, AND HAVE NEVER MET ONE THAT MAKES US FEEL THE TRUST AND COMFORT THAT DALE PROVIDES. WE SERIOUSLY LOOKED AT OTHER OPTIONS, FEELING WE SHOULD BRANCH OUT.... MAYBE A MINI COOPER? MAYBE A VERY CUTE FIAT CONVERTIBLE WITH ALL THE BELLS AND WHISTLES FOR THE WIFE? BUT... AT THE SAME TIME, WE TALKED TO DALE BECAUSE HE HAD BEEN SO WONDERFUL BEFORE. HE NEVER PRESSURED US, AND MADE US FEEL THAT REGARDLESS, OF OUR CHOICE, HE WANTED US TO BE HAPPY. BUT... HONESTLY, WHEN YOU COMPARE THE HUNDAI PRODUCTS WITH ANYTHING ELSE (UNLESS IT IS 20,000 MORE)... EVERYTHING ELSE COMES UP SHORT! AND DID I MENTION DALE??? DURING OUR EXPLORATORY PHASE, WE HAD THE CHANCE TO INTERACT WITH SALESMEN FROM OTHER CAR MANUFACTURERS... CHRYSLER/FIAT IN JAX & MINI COOPER TO NAME TWO. ALTHOUGH WE TOLD THE CHRYSLER/FIAT SALESMAN WE WERE SIMPLY IN AN INFO GATHERING STAGE, HE STILL TRIED SOME MANIPULATIVE TACTICS TO TRY AND GET US TO SIGN A STATEMENT THAT "I WILL BUY & DRIVE TODAY" IF HE COULD COME BACK WITH A PRICE WE LIKED. HE FOLDED THE PRICE SHEET TO HIDE THE PRICE AND PUT A LITTLE X WITH A LINE BENEATH THAT STATEMENT. WE ARE NO DUMMIES. I AM A RETIRED COLLEGE PROFESSOR, AND MY WIFE IS AN ICU NURSE AND A MEMBER OF MENSA....BUT, BECAUSE (I SUSPECT) WE ARE CONSIDERED "ELDERLY", THE CHRYSLER/FIAT SALESMAN TRIED MANIPULATIVE TACTICS THAT WERE SO PUSHY, LAME AND TRANSPARENT THAT WE WERE FRANKLY OUTRAGED. WHEN HE ASKED US TO SIGN ON HIS SILLY LINE, MY WIFE LOOKED HIM IN THE EYE, LAUGHED ALOUD, AND SAID. "SERIOUSLY? NO, WE ARE LEAVING." AND WE DID. THE MINI COOPER SALESMAN ACTED SUPERIOR AND QUICKLY LET US KNOW THAT HIS CARS WERE FOR "SPECIAL PEOPLE"... RIGHT! WELL, THAT NIGHT WE DECIDED THAT NOTHING COULD BEAT THE HUNDAI EXPERIENCE, AND MOST OF ALL... NO SALESMAN CAN HOLD A CANDLE TO DALE WALTON. THIS IS THE KIND OF PERSON YOU WANT REPRESENTING YOU, HUNDAI!! HE'S HONEST, CARING, HELPFUL AND JUST REALLY THE GREATEST GUY. WE COULDN'T BE HAPPIER WITH OUR SONATA AND OUR TUCSON, AND ACTUALLY LOOK FORWARD TO WORKING WITH DALE AGAIN IN 3 YEARS. WE FEEL LIKE WE HAVE FOUND HOME AND BECAUSE OF THE AWESOME EXPERIENCE WE WERE PROVIDED AT KEY HUNDAI, WE EXPECT TO BE LOYAL CUSTOMERS FOR MANY, MANY YEARS TO COME. OH... AND WE ARE TELLING ALL OUR FRIENDS HERE ON AMELIA ISLAND, TOO! ONE MORE THING, I AM SOOOO SORRY, BUT I CANNOT REMEMBER THE NAME OF THE FELLOW THAT DID ALL OF OUR LEASE PAPERWORK. THERE WERE 2 GENTELMEN, AND BOTH WERE SIMPLY FABULOUS! AND, I MUST ALSO MENTION MAURICE. WHEN DALE WAS BUSY WITH ANOTHER CLIENT, HE ASKED MAURICE TO LET US SEE AND DRIVE THE CARS WE WERE INTERESTED IN LEASING. MAURICE WAS EXTREMELY KNOWLEDGEABLE! HE, TOO, KNEW EVERYTHING ABOUT EVERY HUNDAI DOWN TO THE NUTS AND BOLTS. HE ALSO WAS HELPFUL, FUN AND ABLE TO ANSWER ALL OF OUR QUESTIONS. HE NEVER MADE US FEEL RUSHED OR THAT WE WERE TAKING TOO MUCH OF HIS TIME. THE EXCELLENT SERVICE WE RECEIVED FROM MAURICE SPEAKS VERY HIGHLY OF THE TEAMWORK AND EXTREME "ESPRIT DE CORPS" AT KEY HUNDAI. WE WOULDN'T GO ANYWHERE ELSE! SO HATS OFF TO HUNDAI AND ESPECIALLY KEY HUNDAI, DALE AND THE ENTIRE TEAM! WE ARE VERY, VERY SATISFIED CUSTOMERS! THANKS FOR EVERYTHING! JERRY & MARY GARDNER More