Key Hyundai

Staff was polite and professional. All was A-OK. The coffee was good, the chairs were comfortable, the recall service was completed in the estimated time. coffee was good, the chairs were comfortable, the recall service was completed in the estimated time. More

Willing to help customers and very efficient in finding and repairing problems in the vehicle. Customer oriented and able to return vehicles to customers in a timely manner. and repairing problems in the vehicle. Customer oriented and able to return vehicles to customers in a timely manner. More

The service provided by Zach in the service department at Key Hyundai is excellent. I would never go anywhere else. They serviced my car quickly and I was out the door. Key Hyundai is excellent. I would never go anywhere else. They serviced my car quickly and I was out the door. More

Recall Campaign Dropped my car off for several recall campaigns. Service advisor-Amy, arranged a ride home and a pick up when the car was finished. Threw in a car was Dropped my car off for several recall campaigns. Service advisor-Amy, arranged a ride home and a pick up when the car was finished. Threw in a car wash to boot. Prompt service, friendly staff. More

Outstanding dealer, salesman Josh Sievers, Internet Mgr Terry Sabo. They made the purchase, easy, haggle free and a fair price on our trade. Josh is amazing knowledgeable salesman. He new the entire specif Terry Sabo. They made the purchase, easy, haggle free and a fair price on our trade. Josh is amazing knowledgeable salesman. He new the entire specifics of comparison to ford, Honda and Kia. Friendly, no stress, Truly we were surprised. Key got us into our budget and did it respectfully and extremely Quick. Just two hours. thank you all at key hyundai More

Lack of courtesy We are a Hyundai family. Between my parents, my sister and husband, my own husband and I, we all own a Hyundai from 2012 to 2020 models. My parents ju We are a Hyundai family. Between my parents, my sister and husband, my own husband and I, we all own a Hyundai from 2012 to 2020 models. My parents just less than a month ago bought the new 2020 Palisade and we love Hyundai, but this really hit me hard. I dropped my SUV for a recall on Saturday morning. I was told I would get my SUV back by the end of the day. They never called me to let me know that they would keep my SUV until Monday. I was without transportation for the entire weekend and I had to call out from my job on Monday because of the same reason. I had to wait until Monday to speak to someone about the status of my vehicle. The rep stated that he call 3 times to let me know about the status of my SUV. I never received any calls or even a voice message about it. What are the chances of them calling 3 TIMES and I'm not receiving any messages? Very disappointed in Key Hyundai. More

Disappointed service service longer than expected. I was waiting in lounge for my SUV and Rep forgot uI was there. I had to ask for My SUV service longer than expected. I was waiting in lounge for my SUV and Rep forgot uI was there. I had to ask for My SUV More

First Service on My New Hyundai! Upon arrival I was greeted at the counter and my Santa Fe was checked in and I was given an approximate time for completion and asked if I’d like my v Upon arrival I was greeted at the counter and my Santa Fe was checked in and I was given an approximate time for completion and asked if I’d like my vehicle washed. OF COURSE I DID. Then I was directed to the customer lounge area, very adequate. I was pleased when my repressive came for me almost 15 minutes ahead of schedule! Would’t let me make comments in employe section! More

Wow! I’ve been doing business with this Key Hyundai for years. They have the best sale staff also as well as Service dept body shop. years. They have the best sale staff also as well as Service dept body shop. More

The repair process went as advertised, except that it took less time to complete then expected. Assisted by the lovely and talented Amy Angel-Sherman. took less time to complete then expected. Assisted by the lovely and talented Amy Angel-Sherman. More