
Key Hyundai
Jacksonville, FL
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1,203 Reviews of Key Hyundai
Great (and easy) Experience A few months before my lease was up Brian Pfeifer contacted me to discuss end of lease options. I indicated I was going to lease another Hyundai but A few months before my lease was up Brian Pfeifer contacted me to discuss end of lease options. I indicated I was going to lease another Hyundai but didn't know which model yet. Over the last few months we discussed price range and interests and made an appointment to test drive. Brian had all vehicles ready to drive along with quotes that met my needs. I was in and out in less than 3 hours with my new car. Easiest process ever made better by Brian's proactive communication. I will definitely come back to Brian Pfeifer and Key Hyundai. More
Professional Dealership. This is the 2nd new car we have purchased at Key Hyundai. As he did with the 1st car, Nelson Caballero was very courteous and professional. He took l This is the 2nd new car we have purchased at Key Hyundai. As he did with the 1st car, Nelson Caballero was very courteous and professional. He took lots of time with us by answering all questions and aiding us in creating a good deal on the precise vehicle we wanted. Having used the service department for over three years, I have found the Dealership to be very reliable, trustworthy and professional in all aspects. More
A "WoW" we bought a BRAND NEW Car Experience! When we walked in to Key Hyundai, we had no idea that we would be purchasing a Hyundai that day! We felt completely at home with no pressure you would When we walked in to Key Hyundai, we had no idea that we would be purchasing a Hyundai that day! We felt completely at home with no pressure you would get at other dealerships. Our salesperson, Barbora made us so comfortable and answered every question we had to our satisfaction. She was great! When it came to the test drive, the Hyundai Accent spoke for itself. For a small car catagory, the Accent performed flawlessly. The engine was so quiet, we didn't know it was on. The road noise was very low, the comfort level in the car was excellent! When it came to the fianance part of our experience, our Finance Officer, Mike, answered every question we had thoroughly! He was savvy and knew the numbers. The Manager there was friendly, fun, and did everything in his power to help locate the car of our choice. We are happy to have made our decision about selecting the 2016 Hyundai Accent! No pressure...the car sold itself! But...Barbora was one of the best and honest car sales people we have ever met! So, "Thank You" Barbora, and Mike...and "Thank You" Key Hyundai of Jacksonville! You have excellent people working for you! More
New car purchase This is the 3rd automobile we have purchased at Key. Overall competitive pricing and excellent service department. We are very pleased with the Hyunda This is the 3rd automobile we have purchased at Key. Overall competitive pricing and excellent service department. We are very pleased with the Hyundai make. More
Purchase Thomas was very nice and always professional, however very quick to make a deal that led to some confusion on pricing. Your service man was very nice Thomas was very nice and always professional, however very quick to make a deal that led to some confusion on pricing. Your service man was very nice and agreed that since this is common to have corrosion on brakes they should have been checked before delivery. I have owned a Lexus for over 12 years - 4 different vehicles, whenever it is serviced there is coffee , water and my car is washed and a loaner readily available. If you want Genesis to complete with BMW or Lexus you need to increase your services. More
Lauren This was a pleasant experience. I am very happy with my car. It does not have all of the features I wanted in a vehicle, but it does have a warranty t This was a pleasant experience. I am very happy with my car. It does not have all of the features I wanted in a vehicle, but it does have a warranty that exceeds the want of features. Justin was great at showing me several options and making sure that i would be in something that was not over my budget, and i truly appreciated that. He made it possible for me to drive a 2016 vehicle. I never would have thought I would be driving a new vehicle. Thank you to all staff who helped make this possible. More
2016 Tuscon Great experience!! Everything was as promised. WE live outside the Jax area, therefore will not be having our vehicle serviced at this dealereship. Great experience!! Everything was as promised. WE live outside the Jax area, therefore will not be having our vehicle serviced at this dealereship. I only hope that the dealership we do use is as great as this one. More
Great experience From the start everything was good, from test drive to paperwork. Great friendly staff gave overall great experience. Did not take all day. Will refer From the start everything was good, from test drive to paperwork. Great friendly staff gave overall great experience. Did not take all day. Will refer friends. More
Exellent experience This is our families 5th purchase from Key Hyundai and 7th Hyundai for our very large family. As always it was very smooth with zero hassles through t This is our families 5th purchase from Key Hyundai and 7th Hyundai for our very large family. As always it was very smooth with zero hassles through the entire process. More
Hyundai Sonata Hybrid The car is everything I had hoped it would be. This is my second Hyundai Sonata Hybrid I purchased from them. I would definitely recommend them and i The car is everything I had hoped it would be. This is my second Hyundai Sonata Hybrid I purchased from them. I would definitely recommend them and in particular Nelson Caballero. More