Key Hyundai

Very positive experience. Nelson C and Mike Neely are great! I have dealt with Key Hyundai for the past 3 1/2 years, since I bought my first Florida Hyundai, and have had good customer service in all that time. I have dealt with Key Hyundai for the past 3 1/2 years, since I bought my first Florida Hyundai, and have had good customer service in all that time. The reason I gave the dealership a 4 instead of a 5 was because in the past, a couple of my service calls were never returned and waiting for a simple oil change service to be completed on one occasion took much too long. So, the service department gets a 4 for now. I will reassess that rating when I need to return for service on my new car. However, the dealership is clean and comfortable and all the personnel, in all areas, are friendly and knowledgable. Last month, I traded in my Elantra for a new Sonata and my sales team, Nelson Caballero and Mike Neely, went out of their way to make my buying experience for this new car a very positive experience. They deserve the highest possible praise of 5 out of 5. I was quite impressed by both of them. More

Thanks Key Hyundai This was the best car buying experience i ever had. Everyone was courteous, knowledgeable and professional. I would definitely tell anyone to visit th This was the best car buying experience i ever had. Everyone was courteous, knowledgeable and professional. I would definitely tell anyone to visit the key dealerships for their next car purchase. More

Easy Hyunbuy or Doug Forsythe is great. Yeah, I purchased a 2017 Santa Fe from Doug. He's the best car dealer I have ever had the pleasure dealing with. He knows his cars, knows value, and g Yeah, I purchased a 2017 Santa Fe from Doug. He's the best car dealer I have ever had the pleasure dealing with. He knows his cars, knows value, and goes to the ends of the earth to find the car you want. No pressure, just facts. And when it came to deal...I actually believed he was on my side as well as representing the company. Oh yeah and the closer Brad was great too; he had all of his paper work in order before I walked in. It made the final portion of the car buying experience enjoyable. Finally, Doug explained all of the car features and did not leave my side until he was sure I understood everything. Doug has now excelled in selling my son a Sonata, me a Santa Fe Sport, and next month my daughter will buy a Tuscon. More

Great satisfaction and price Outstanding salesman was very attentive even after the sale. He went beyond the call of duty to assist us.The dealership worked very hard to meet o Outstanding salesman was very attentive even after the sale. He went beyond the call of duty to assist us.The dealership worked very hard to meet our needs. I highly recommend them. More

Tammi's review Mike was honest, knowledgeable and straightforward. I enjoyed doing business with him. I'll definetly recommend Key Hyundai and look forward to doing Mike was honest, knowledgeable and straightforward. I enjoyed doing business with him. I'll definetly recommend Key Hyundai and look forward to doing business with them again. More

Trawick The finance guy was very professional and knowledgeable. Time spent in the dealership was more than reasonable. We love the car it's top of the line The finance guy was very professional and knowledgeable. Time spent in the dealership was more than reasonable. We love the car it's top of the line. We will be back. More

Maurice Fenton's Legendary Service for The Thomas' Maurice Fenton offered me a new and wonderful experience that I have never received at any other dealership. We met many members of his team, from the Maurice Fenton offered me a new and wonderful experience that I have never received at any other dealership. We met many members of his team, from the service members, his peer representatives, the owner and the general manager. You can feel the respect and loyalty that runs through this company. I first me Maurice over the phone and his pleasant demeanor and ease of communication is the reason I test drove my first Hyundai...... My first experience with the Genesis was a rental a several years ago. I was impressed, not ready to purchase, however the experience stayed with me. Until a couple of weeks ago I decided to inquire about Hyundai, my plan was to drive a Santa Fe. I made an inquiry late one night and the next day I received the calls. One call was from another dealership and another was from Maurice at Key Hyundai, Maurice was very knowledgeable and was able to answer my questions and delivered the information in a calm certainty. He inquired on many aspects of what I wanted and he gave me options that I felt comfortable with. We made arrangements to meet between my scheduled appointments and the experience was like no other. One other point about Maurice was well liked at the dealership, the members of the Hyundai team opened doors for me, were always pleasant and kind. This probably seams like too much. However this was the largest purchase I made for a automobile in my many years in Jacksonville FL. So the experience I received by Maurice and the team made me feel welcome and part of their family. So from the Thomas family, feel free to call my phone number is 904-305-1864. Again thank you for welcoming me to the Hyundai. And good work from all see you soon. More

Purchased a hyundai veloster 2016 I recommended anyone to come to this dealer and check it out. They really friendly and easy to deal with the price is awsome for the car that have so I recommended anyone to come to this dealer and check it out. They really friendly and easy to deal with the price is awsome for the car that have so much option More

Always friendly and helpful I have always received A++ professionalism. Brian my salesman and Ronnie whom I check in with my service needs new exactly the kind of car I wanted. I have always received A++ professionalism. Brian my salesman and Ronnie whom I check in with my service needs new exactly the kind of car I wanted. Everyone there is friendly. I have purchased three cars at this dealer since moving to Jacksonville. This is a great place for service and to purchase a car. Derenda More

Pressure free This is one of those dealerships that are hard to find. Great friendly people to work with who want to match you with the vehicle you want and the opt This is one of those dealerships that are hard to find. Great friendly people to work with who want to match you with the vehicle you want and the options you need. They don't pressure you into getting something you don't want. More