
Key Hyundai
Jacksonville, FL
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1,203 Reviews of Key Hyundai
Equus Purchase We had thought about a Genesis, but realized that an Equus was more suitable for our needs. Sean Mickey went out of his way to help and guide us, wit We had thought about a Genesis, but realized that an Equus was more suitable for our needs. Sean Mickey went out of his way to help and guide us, without pressure. More
Amazing Sean Mickey was amazing! He treated us like family and made us feel right at home! We were actually waiting until he waiting room for a while with sal Sean Mickey was amazing! He treated us like family and made us feel right at home! We were actually waiting until he waiting room for a while with sales reps walking past us and not saying anything until he came by and said have you been helped. We stated no we have been waiting here for about 15-20 min. Sean apologized that we had been waiting and no one had greated us. He asked us what kind of car we were wanting which we already knew the Sante Fe Sport. He took us on the test drive and really listened to our needs in making sure the vehicle was right for us! I can't say it enough he made us feel like family and we will be returning to him not only for our vehicles but for friends and families vehicles!! One heck of a sales rep you have there!!! Thank you Sean for making this experience the best car buying one yet!! More
Such a different experience with this dealership! I went to Key based on an Allstate True Car deal recommendation. I literally got a call 30 seconds after I submitted the request from their internet I went to Key based on an Allstate True Car deal recommendation. I literally got a call 30 seconds after I submitted the request from their internet sales dept. I ended up going the next day and got the opportunity to work with Thomas Logan. Super nice guy, no high pressure, which is what I was used to dealing with at another area Hyundai location that I had leased from for the last 6 years. It was further than my most local dealer but so worth the drive!!! I was looking for a specific color in a vehicle I had done my research on and they had it. However, after a discussion with my husband just before I left to meet Thomas we decided that I would perhaps bump up to the next package....if the deal was right. Before we left in the vehicle I had requested, I told Thomas that I would be interested in perhaps upping my price point if they could come up with a great deal. We like to lease our vehicles because we can get more bang for the buck and still be within the warranty period. While they did not have the particular color I was looking for in the new package I was requesting on site, they ran their numbers and came up with spot on what I was looking to spend per month...I had never told them what that was. I wanted to see what deal they could do and how motivated they were to get me as a customer. And boy did they ever!! I can't believe how nice they were...and not like smarmy nice just to get you to sign. No high pressure sales pitch, just a feeling of "let's see what we can do for you and if you like what we have to offer, then you make the decision." I was so impressed that when it's time for my teenage son to get his first car we will be back!! But I digress. Thomas found me the exact car I was looking for (somewhere in the state) and told me he could have it the next day but I let him know I couldn't be back for a couple of days due to prior commitments. He called me the second he got it in and had it detailed before I got there. When I came back to do the deal he made sure what he had gotten for me was EXACTLY what I wanted before I did anything. And I didn't have to wait around for hours to get things done and on the road. The day we went it was like hurricane season outside but Thomas made sure we stayed dry while he ran around in the weather and got everything taken care of. I will definitely be doing business with these guys again in the future and I LOVE MY NEW SANTA FE SPORT (Copper Canyon, don't be jealous) More
Car buying made easy! Great staff. Very professional and easy to work with. They made sure I walked away with the car I wanted. Brian and mike ( finance guy) were great. Great staff. Very professional and easy to work with. They made sure I walked away with the car I wanted. Brian and mike ( finance guy) were great. More
great experience this time Went back to Key after a poor experience 4 yrs ago. Bryan was very attentive to our needs this time and made sure everything went according to plan. Went back to Key after a poor experience 4 yrs ago. Bryan was very attentive to our needs this time and made sure everything went according to plan. Found a great car at a great price for us…followed thru with everything we needed. He and Steve Baranco did all they could to make sure of a great buying experience and it really worked. More
Terrific Dealership I always go to Key Hyundai to buy all of my cars. Not only are the staff the nicest people but they know the information to get you the right car. I always go to Key Hyundai to buy all of my cars. Not only are the staff the nicest people but they know the information to get you the right car. More
Nelson Caballero Nelson was the salesman that assisted me in the purchase of my new vehicle. It was a pleasure to deal with him(and as we all know that's a very diffic Nelson was the salesman that assisted me in the purchase of my new vehicle. It was a pleasure to deal with him(and as we all know that's a very difficult task in this bussines)I higly recommend not only Nelson,but the whole process with Key was entirely acceptable. I have no problem in highly recommending both. Glenn More
Always courteous and fair I have purchased two tucsons from key hundai and have traded in two cars too. Each time they ,especially Nelson,was always easy to understand and alw I have purchased two tucsons from key hundai and have traded in two cars too. Each time they ,especially Nelson,was always easy to understand and always gracious as all as fair, I recommend dealership to everyone. More
Always fantastic We have purchase 4 cars from here over the last 10 years and they are always fantastic. They go above and beyond in every way. We have purchase 4 cars from here over the last 10 years and they are always fantastic. They go above and beyond in every way. More
Best Sales Department Richard is the very best sales person I have ever worked with. This is the second car I have purchased with Richard as my sales person. I came in and Richard is the very best sales person I have ever worked with. This is the second car I have purchased with Richard as my sales person. I came in and told him what I was looking to buy. He brought a car up from the lot. We took it for a drive. We discuses the price. And in two hours I was the proud owner of a 2016 Sonata. There was no pressure to buy the car. The price was fair. Richard went over every detail of the cars operation and all the functions. I felt very confident driving the car when I left the dealership. More