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Key Scales Ford

Leesburg, FL

4.6
1,604 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,604 Reviews of Key Scales Ford

May 31, 2015

My first experience buying a car on my own. I was referred to Key Scales Ford by a woman on my golf league. I have previously dealt with a car dealer in Illinois for 30 + years. I was little sca More

by Palladino, Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Jun 01, 2015 -

Key Scales Ford responded

Thank you for your review. We are happy to hear that Fred treated you so well. We love meeting new clients who have been referred to us from past clients since we feel that this is the ultimate compliment. We appreciate your business and know that you are going to love your new Ford Escape. Thank you for choosing Key Scales Ford. We look forward to serving you again in the future. Thanks again! Bruce Johnson, General Manager

May 28, 2015

I love Key Scales Ford Salesman Fred Altamonte worked very hard to give us the deal we were looking for. Absolutely the best new car buying experience in over 50 years. More

by Fusion2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
May 30, 2015 -

Key Scales Ford responded

Thank you so much for your review. We are glad that Key Scales Ford was able to provide you with the best new care buying experience. We are happy that you were able to get the deal that you were looking for and thank you for choosing Key Scales Ford. We look forward to serving you again in the future. Thanks again! Bruce Johnson, General Manager

May 28, 2015

Friendly Staff! From the time we walked in the door we were made to feel at home. Randy spent a great deal of time with us. Keys Scales gave us what we wanted for o More

by cjbur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Lofton, Dan Shuten, Randy Lofton
May 30, 2015 -

Key Scales Ford responded

Thank you for your feedback. We are happy to hear that Randy gave you what you wanted for your used van. We know that you are going to love your new Ford Escape. Thanks for making Key Scales Ford your dealership of choice. We appreciate your business and look forward to seeing you again in the future. Thanks again! Bruce Johnson, General Manager

May 26, 2015

Great value I bought a certified pre-owned Ford Fusion Hybrid. I got excellent value for my money. They worked hard to meet or exceed the trade-in offer I had rec More

by David from Orando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
May 26, 2015 -

Key Scales Ford responded

Thank you for your comments. We know that you are going to love your certified pre-owned Ford Fusion Hybrid. We are happy to hear that our sales staff took such good care of you. Thank you for choosing Key Scales Ford. We look forward to serving you again in the future. Thanks again! Bruce Johnson, General Manager

May 26, 2015

Treated right We had been to three other dealerships including one other Ford dealership and I guess because we are older and my husband looks like an old biker we More

by Dave Greene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Rich Rysell
May 26, 2015 -

Key Scales Ford responded

Thank you so much for your feedback. We are happy to have been able to help the two of you find the vehicle that you were looking for. We appreciate your business and look forward to serving you again in the future. Thanks again for choosing Key Scales Ford. Bruce Johnson, General Manager

May 26, 2015

Good Staff in Sales and Service Why a five star rating? I told them what I could afford to do. The Sales team and Management worked closely with me. They gave me a lower monthly l More

by dalanareview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Shuten
May 30, 2015 -

Key Scales Ford responded

Thank you for your comments. We are happy to hear that the sales team and management were able to get you the best price for your lease. We know you are going to enjoy your vehicle. Thanks for choosing Key Scales Ford. We appreciate your business. Thanks again! Bruce Johnson, General Manager

May 26, 2015

Some Good Some Bad Overall, we had a good experience at Key Scales Ford with the personnel. All staff members were very competent and highly service oriented. Two disa More

by Local Resident
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Authur Dorado, Dan Shuten
May 25, 2015

Trade in experience. I was on my way to Orlando to trade in my used car for a newer Explorer and decided to stop into Key Scales just to see if I could make a deal and kee More

by nanag8r3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 26, 2015 -

Key Scales Ford responded

Thank you for your review. We are happy to hear that Mark worked with you to earn your business. We know that you are going to love your Ford Explorer. Thank you for making Key Scales Ford your dealership of choice. We appreciate your business. Bruce Johnson, General Manager

May 23, 2015

Quite Surprised I was expecting a painful day of car shopping, but it turned out to be fairly pain-free. Mark Bonner was very knowledgeable about the vehicles. He w More

by FJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Shuten
May 24, 2015 -

Key Scales Ford responded

Thank you for your comments. We are happy to hear that Mark made your day of car shopping pain-free. Key Scales Ford prides themselves on offering competitive prices and a friendly sales staff so we are glad to hear that we accomplished both of those goals. We know you are going to love your new Ford Explorer. We look forward to serving you again in the future. Thanks again! Bruce Johnson, General Manager

May 22, 2015

Blake was Fabulous! Although Key Scales Ford was an hour drive from our home, the Salesperson was so wonderful and helpful it was worth the drive. We did however, have t More

by Londy Bracale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 24, 2015 -

Key Scales Ford responded

Thank you for your comments. We are so happy to hear that Blake was fabulous and made your car buying experience a happy one. Thank you for traveling to purchase a vehicle from us. We appreciate the business. Thanks again for making Key Scales Ford your dealership of choice. Enjoy your vehicle! Bruce Johnson, General Manager

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