Key Scales Ford

I love Key Scales Ford Salesman Fred Altamonte worked very hard to give us the deal we were looking for. Absolutely the best new car buying experience in over 50 years. Salesman Fred Altamonte worked very hard to give us the deal we were looking for. Absolutely the best new car buying experience in over 50 years. More

Treated right We had been to three other dealerships including one other Ford dealership and I guess because we are older and my husband looks like an old biker we We had been to three other dealerships including one other Ford dealership and I guess because we are older and my husband looks like an old biker we are not taken as serious buyers. Not so a Key Scales Ford. No judgment on our looks or age and so easy to talk to. Made us feel welcome and no pressure, answered all our questions. Listen to what we wanted and made suggestions on financing that was for our benefit. Could not have had a better buying experience. More

Good Staff in Sales and Service Why a five star rating? I told them what I could afford to do. The Sales team and Management worked closely with me. They gave me a lower monthly l Why a five star rating? I told them what I could afford to do. The Sales team and Management worked closely with me. They gave me a lower monthly lease price than I had previously received, as well as $500.00 dollar less on my deposit. More

Great value I bought a certified pre-owned Ford Fusion Hybrid. I got excellent value for my money. They worked hard to meet or exceed the trade-in offer I had rec I bought a certified pre-owned Ford Fusion Hybrid. I got excellent value for my money. They worked hard to meet or exceed the trade-in offer I had received from another dealer. I got a great car for a good price. The only negative was a longer-than-anticipated wait for the loan paperwork, due to one of their loan processors being off that day. More

Trade in experience. I was on my way to Orlando to trade in my used car for a newer Explorer and decided to stop into Key Scales just to see if I could make a deal and kee I was on my way to Orlando to trade in my used car for a newer Explorer and decided to stop into Key Scales just to see if I could make a deal and keep my business local. Mark Bonner worked hard to earn my business. He was upfront and worked to represent what I was willing to pay. Eventually we were able to come to an agreement through his diligence. More

Quite Surprised I was expecting a painful day of car shopping, but it turned out to be fairly pain-free. Mark Bonner was very knowledgeable about the vehicles. He w I was expecting a painful day of car shopping, but it turned out to be fairly pain-free. Mark Bonner was very knowledgeable about the vehicles. He was never pushy, just answered my questions and showed me the features I was looking for. The whole experience was much better than I was expecting, and the price was significantly better than the internet prices of the big dealers in Orlando and even better than the online prices of those car-search websites. I was pleasantly surprised with the way I was treated, and i love my new Explorer. More

Blake was Fabulous! Although Key Scales Ford was an hour drive from our home, the Salesperson was so wonderful and helpful it was worth the drive. We did however, have t Although Key Scales Ford was an hour drive from our home, the Salesperson was so wonderful and helpful it was worth the drive. We did however, have to wait quite a while for the paperwork due to the many deals being processed. We love our car and will recommend Blake and Key Scales Ford to all our friends! More

New Car Made Easy Cat Langbehn and Mark Bonner teamed up to make getting my new Escape not only easy, but lots of fun. Knowledgeable and personable help was given when Cat Langbehn and Mark Bonner teamed up to make getting my new Escape not only easy, but lots of fun. Knowledgeable and personable help was given when needed. They both did a great job of informing me about all of the features on my new vehicle. What one might have skipped over, the other made sure I knew of them. Highly recommend them both. My second purchase in two years ( for medical reasons and not because I didn't also love the the first one). So they get my highest rating!! Blake Kelly also solved an internet problem for me and I was thankful he did so quickly. More

Job well done Blake, communicated very well. Sometimes people forget that listening is as important to communicating than speaking. Only had to look at one vehicle Blake, communicated very well. Sometimes people forget that listening is as important to communicating than speaking. Only had to look at one vehicle and closed and took delivery next morning. Time is very important and don't need to waste any! More