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Key Scales Ford
Leesburg, FL
1,604 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,604 Reviews of Key Scales Ford
December 13, 2014
great experience Bill Pyle went above and beyond for us. He worked with us to make everything go smoothly. Thanks Bill. We enjoyed working with you. Great Job. Bill Pyle went above and beyond for us. He worked with us to make everything go smoothly. Thanks Bill. We enjoyed working with you. Great Job. More
by herberthatfield
December 02, 2014
two bad experiences the service department is good at anything bur customer service. If it wasn't for abbey I would not be returning at all. I realize the amount of press the service department is good at anything bur customer service. If it wasn't for abbey I would not be returning at all. I realize the amount of pressure it is to keep everyone happy, but it honestly only takes a few min to listen to your customers to address their needs. Abbey is the only person in the service department that does that, she needs to teach a customer service class to her co workers. I am giving key scales another chance today, based solely on Abbey. I actually had another person waiting with me who recommended Altamonte ford for service. Now there is a ford in bellview which is equal travel from the villages. I know there are some people you cannot please no matter what you do, I would have appreciated just a tad of communication, being told "we were slammed" is not my concern. I had an appointment, I'm sure my service guy knew when I pulled in how busy it was and should have informed me that my appointment would have been well over the hour I was told it would take. I was sitting on a bench in full view the entire time I was there, not once was I told how backed up it was. More
by ellen.meisse
Employees Worked With
I was so mad I do not even remember who my service person was
December 02, 2014
A plesant buying experience Key Scales Ford is a great dealership and I recommend them to anyone in search of a new or used vehicle. My salesman Mark Bonner worked hard to get me Key Scales Ford is a great dealership and I recommend them to anyone in search of a new or used vehicle. My salesman Mark Bonner worked hard to get me into a new Ford Escape at a reasonable price even though I have less than perfect credit. Dan Shuten made the paperwork process quick and easy. Love the car and love the dealership! Josh Carlson More
by jcarlson1701
Employees Worked With
Dan Shuten
December 01, 2014
Fantastic staff & service Friendly and professional people.. Each department we dealt with went that extra mile to give us what we wanted. Fantastic dealership & wonderful sta Friendly and professional people.. Each department we dealt with went that extra mile to give us what we wanted. Fantastic dealership & wonderful staff. Work with Fred! More
by Mp8362374
Employees Worked With
Dan Shuten, Fred Almonte
November 29, 2014
my experance was wonderful, thanks to all those invoved Thanks Rich I had a pleasant time at the dealership thank you again. It was a pleasure working with you and the finance personal. Thanks Rich I had a pleasant time at the dealership thank you again. It was a pleasure working with you and the finance personal. David Collins More
by dmc1144
Employees Worked With
Rich Rysell
November 22, 2014
Wonderful I got everything I wanted. In the car. The salesperson and finance department went the extra mile to meet my needs. I am completely satisfied. I got everything I wanted. In the car. The salesperson and finance department went the extra mile to meet my needs. I am completely satisfied. More
by TLBode
Employees Worked With
Dan Shuten, Rich Rysell
November 22, 2014
Very nice people Great people! Do what they can to help you as much as possible! I would definitely come back or send a friend! Go see Doug! Great people! Do what they can to help you as much as possible! I would definitely come back or send a friend! Go see Doug! More
by brittany.wagner.313
Employees Worked With
Doug Faber
November 22, 2014
Purchased a vehicle I absolutely hate shopping for cars especially if the salesman is pushy. But NOT Scott Moll! He was friendly, helpful, and easy going! He made the pro I absolutely hate shopping for cars especially if the salesman is pushy. But NOT Scott Moll! He was friendly, helpful, and easy going! He made the process enjoyable. All my future vehicle purchases will be through Scott Moll. More
by Deborah Jones
November 21, 2014
Friendly, knowledgable Sales team From start of our shopping and buying experience to the end, we ended up working with three different salespeople (Artie, Scott, Fred). All were frie From start of our shopping and buying experience to the end, we ended up working with three different salespeople (Artie, Scott, Fred). All were friendly and very knowledable about the vehicles we were considering, and all worked very well together as a team. They were very focused on understanding what our needs and wants were, and made suggestions along the way to better match us up with the right vehicle for us. Great new car buying experience, would definitely recommend Key Scales dealership to other potential buyers. More
by dmcaplis
Employees Worked With
Artie Dorado, Fred Almonte
November 21, 2014
Pleased I'm satisfied with my deal. I'm still learning about all the gizmos in the car and what they do. My golf clubs fit nicely in the back. I'm satisfied with my deal. I'm still learning about all the gizmos in the car and what they do. My golf clubs fit nicely in the back. More
by Gbro38
