
Key Scales Ford
Leesburg, FL
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1,607 Reviews of Key Scales Ford
Amazing Service Rich was great to do business with, very friendly and answered all of our questions. Even after I left the dealership. I have not owned a Ford for ove Rich was great to do business with, very friendly and answered all of our questions. Even after I left the dealership. I have not owned a Ford for over 10 years and it was nice to go back and see all the new additions ford has made to their line of cars. Rich sat in the car with me and made sure that I knew all about my new car. More
Great Job I did not plan on purchasing a vehicle from Ford but on my way to purchase a Honda I decided to stop by Ford on the way. Rich did a very (not pushy) j I did not plan on purchasing a vehicle from Ford but on my way to purchase a Honda I decided to stop by Ford on the way. Rich did a very (not pushy) job and he was very professional. Rich is the kinda guy that you want to be friends with. More
Great buying experience I talked to Blake a few times, and we text back and forth several times. I finally went into the dealership and went for a ride in my new truck. The I talked to Blake a few times, and we text back and forth several times. I finally went into the dealership and went for a ride in my new truck. The price was negotiated during the test drive, and was approved by the GM within five minutes of our return to the dealership. I returned four days later and took delivery of my new truck. The entire process was flawless. Kudos to Blake Kelly and the entire team at Key Scales Ford. More
escape Great dealership our sales people did a very good job in helping us with our needs and we would highly recommend them both..great sales people Great dealership our sales people did a very good job in helping us with our needs and we would highly recommend them both..great sales people More
Feel Like We've Known Fred for Years Blake had taken care of all the lease particulars prior to our arrival at the dealership. Walking into the front door, we were greeted very warmly, t Blake had taken care of all the lease particulars prior to our arrival at the dealership. Walking into the front door, we were greeted very warmly, then introduced to Fred Almonte. Fred stepped us through the entire process of picking up our new Explorer, answering every question we had, and going the extra mile to make this a satisfying experiencing. Later, Jim handled the paperwork for our purchase, and could not have been friendlier or more accommodating. Coming from Atlanta, and being newcomers to Florida, it was nice to find a dealership that made us feel so comfortable. Although this is our first purchase from Key Scales Ford, it will definitely not be our last! More
Exceeded my highest expecttions ! My experience at Keyscales exceeded my highest expectations . I am a GM guy and never thought I would buy a Ford . When I drove my Buick in to look a My experience at Keyscales exceeded my highest expectations . I am a GM guy and never thought I would buy a Ford . When I drove my Buick in to look at Fords I was greeted by Fred .Super nice man with a world of Knowledge on automobiles. I couldn't have been treated any better had I been the owner of Keyscales.In fact, in purchasing my NEW FORD the owner did get involved . I thank her for that.Everyone that took part in my purchase was just super nice ,especiaaly Fred and Dan ,the man that did all the paper work.I not only would,but already have recommended Keyscales to 5 people presently driving GM vehicles. More
Our Friend Fred This is the third Escape we have purchased from Key Scales and our second experience with Fred. We were so impressed with Fred the first time that we This is the third Escape we have purchased from Key Scales and our second experience with Fred. We were so impressed with Fred the first time that we insisted on working with him again. We feel Fred empathizes with us and is sensitive to our needs. He is more than a salesman.....he has become a friend. More
Recall part I took my Fusion in for a recall part and it was taken care of at no charge. Abbey, my service person was very friendly and took care of the work. I took my Fusion in for a recall part and it was taken care of at no charge. Abbey, my service person was very friendly and took care of the work. More
Went to have service for a 2011 Edge and left with a new car Wendy is personable, friendly, remembers our names and always takes care of our car. Our warranty expired two weeks ago and she took the time to intr Wendy is personable, friendly, remembers our names and always takes care of our car. Our warranty expired two weeks ago and she took the time to introduce us to one of the sales agents. Cat showed us the newest Escape, reviewed all the newest features, took us for a test drive and then presented us a great deal looking at both purchase and lease options. These woman are the best assets that Ford has and it was our pleasure to work with them to get what we wanted. More
Traded a 2012 focus for a 2014 Focus titanium I purchased a 2012 ford focus and had so many problems with it. Had no choice but to trade it in. I ended up purchasing a 2014 Ford Focus Titanium. At I purchased a 2012 ford focus and had so many problems with it. Had no choice but to trade it in. I ended up purchasing a 2014 Ford Focus Titanium. At first I wasn't totally happy but made a call to the general manager to see if he would address my concerns regarding my purchase, and we had a meeting and I left his office VERY satisfied with the outcome. He resolved my concerns and by next week should see the results. Now call me an old timer but your word use to mean something and after this meeting with Mr. Johnson, he made me a believer once again. I'm looking forward to hearing from him next week as to our agreement was taken care. I left Key Scales Ford very happy and a proud owner of a FORD. t More