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Key Scales Ford

Leesburg, FL

4.7
1,607 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,607 Reviews of Key Scales Ford

July 28, 2014

Amazing Service Rich was great to do business with, very friendly and answered all of our questions. Even after I left the dealership. I have not owned a Ford for ove More

by kaci08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Jul 29, 2014 -

Key Scales Ford responded

Thank you for your comments. We are so happy that Rich was so helpful to you. He is a valued member of our Ford family. Thank you for purchasing another Ford. We look forward to seeing you again soon. Thanks again! Bruce Johnson, General Manager

July 28, 2014

Great Job I did not plan on purchasing a vehicle from Ford but on my way to purchase a Honda I decided to stop by Ford on the way. Rich did a very (not pushy) j More

by assetswork
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Jul 29, 2014 -

Key Scales Ford responded

Thanks for your comments. We are so glad that Rich helped you explore all of our different Ford models. We are happy that you stopped by to visit us and purchase a new Ford. We look forward to seeing you soon. Thanks again! Bruce Johnson, General Manager

July 25, 2014

Great buying experience I talked to Blake a few times, and we text back and forth several times. I finally went into the dealership and went for a ride in my new truck. The More

by mark.denesha.7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Shuten
Jul 27, 2014 -

Key Scales Ford responded

Thank you for your comments. We are so happy that Blake and his team were able to find the right truck for you. It is always nice to hear how helpful the staff is to our customers. We appreciate your business and look forward to seeing you soon. Thanks again! Bruce Johnson, General Manager

July 21, 2014

escape Great dealership our sales people did a very good job in helping us with our needs and we would highly recommend them both..great sales people More

by karen kobac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arti Dorado, Fred Almonte
Jul 22, 2014 -

Key Scales Ford responded

Thank you for your comments. We are so happy that our sales people took such good care of you. We hope you enjoy your new vehicle and come back and visit us again soon. Thanks again! Bruce Johnson, General Manager

July 06, 2014

Feel Like We've Known Fred for Years Blake had taken care of all the lease particulars prior to our arrival at the dealership. Walking into the front door, we were greeted very warmly, t More

by boblile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Roberts, Fred Almonte
Jul 07, 2014 -

Key Scales Ford responded

Thank you for your comments. We are so happy that you were treated so well by our "Ford family", Blake, Fred, and Jim. We are glad that you were able to lease a new Ford Explorer with such ease. Our staff truly loves to help our customers. Welcome to Florida! We look forward to conducting many years of business with you. Thanks again! Bruce Johnson, General Manager

June 30, 2014

Exceeded my highest expecttions ! My experience at Keyscales exceeded my highest expectations . I am a GM guy and never thought I would buy a Ford . When I drove my Buick in to look a More

by tom.lake.712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Fred Almonte
Jul 01, 2014 -

Key Scales Ford responded

Thank you for your comments Tom! We appreciate your feedback. We are so happy to hear that Fred was able to take such good care of you. Both Fred and Dan are valuable members of our Ford family. We know you will love your new Ford vehicle as much or more than your GM's. Thank you for recommending us to your family and friends. We know that word of mouth recommendations are worth their weight in gold. Thanks again for purchasing a new Ford from us! Bruce Johnson, General Manager

Jul 07, 2014 -

Key Scales Ford responded

Tom, thank you for taking the time to write a review! We love hearing back from our customers. We are so happy that our sales team was able to find you the right Ford for you and that you love it just as much as you did your GMs! Thank you so much for recommending us!

June 27, 2014

Our Friend Fred This is the third Escape we have purchased from Key Scales and our second experience with Fred. We were so impressed with Fred the first time that we More

by gillee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Jun 27, 2014 -

Key Scales Ford responded

Thank you for your comments. Key Scales Ford appreciates both your business and your loyalty to our company. We are so happy that Fred has been able to help you purchase your Ford Escape. Fred is a valuable member of our Ford family. We are glad that Fred has treated you so well. We look forward to many more years of conducting business with you. Thanks again! Bruce Johnson, General Manager

June 21, 2014

Recall part I took my Fusion in for a recall part and it was taken care of at no charge. Abbey, my service person was very friendly and took care of the work. More

by rcoonradt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jun 23, 2014 -

Key Scales Ford responded

Thank you for your comments. We are so glad that Abbey was able to take such good care of you. She is a valued member of our Ford family. Thanks again! Bruce Johnson, General Manager

June 19, 2014

Went to have service for a 2011 Edge and left with a new car Wendy is personable, friendly, remembers our names and always takes care of our car. Our warranty expired two weeks ago and she took the time to intr More

by LillyNoel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
Jun 20, 2014 -

Key Scales Ford responded

Thank you for your comments. We are so glad that both Wendy and Cat were able to take such good care of you. They are both valuable members of our Ford family. We know you will love your new Ford Escape. We look forward to your next visit with us. Thanks again! Bruce Johnson, General Manager

June 19, 2014

Traded a 2012 focus for a 2014 Focus titanium I purchased a 2012 ford focus and had so many problems with it. Had no choice but to trade it in. I ended up purchasing a 2014 Ford Focus Titanium. At More

by Lucy42568
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artie Dorado, Bruce Johnson
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