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Key Scales Ford

Leesburg, FL

4.7
1,608 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,608 Reviews of Key Scales Ford

August 23, 2014

These guys do it right. I came in on a budget and my sales rep landed me a great car in great condition with a warranty and service plan included in a price that fit my budg More

by patrick.symonds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Roberts, Rich Rysell
Aug 25, 2014 -

Key Scales Ford responded

Thank you for your feedback. We are so glad that your experience with Key Scales Ford was a happy one. Mark, Rich, and Jim are all valued members of our Ford family. We are so happy to hear that they were able to locate the right car for you. We hope you enjoy your vehicle and come back and visit us soon. Thanks again! Bruce Johnson, General Manager

August 21, 2014

New Car Traded in my 2010 F-150 and got top pricing for a 2014 EDGE - I was very pleased with Scott Moll and would recommend Key Scales to my friends - Thank More

by Stehpanie C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 21, 2014 -

Key Scales Ford responded

Thank you for your feedback. We are so glad that Scott and Jim were able to make your visit to Key Scales Ford a productive and happy one. We appreciate your business and thank you for your recommendation. We look forward to seeing you again soon. Thanks again! Bruce Johnson, General Manager

August 20, 2014

we will recommend others Rich Rysell and Jim Roberts were very friendly, professional, and found us the truck we were looking for. We received excellent care and service and w More

by jeepers790
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Roberts, Rich Rysell
Aug 21, 2014 -

Key Scales Ford responded

Thank you for your comments. We are so happy that both Rich and Jim were able to help you locate the truck you were looking for. Both Rich and Jim are valued members of our Ford team so we are always happy to hear good things about them. We hope you enjoy your new truck and look forward to seeing you soon. Thanks again! Bruce Johnson, General Manager

August 19, 2014

i guess my hoop was to high confusing pricing..got 4 different prices...got an email with a much cheaper price then quoted oh well cant all be winners gave them i price i was quo More

by verymadmags
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
sales person and sales manager
Aug 21, 2014 -

Key Scales Ford responded

Hello, I am very sorry to hear about your recent experience. Can you please call me at the dealership? My name is Bruce Johnson and I am the General Manager of Key Scales Ford. I would like to learn more about your experience and see what we can do for you. You can reach me at the dealership, that number is 1-877-301-5615. We are open Monday - Saturday. Thank you for expressing your concerns, I look forward to talking with you further. Sincerely, Bruce Johnson General Manager

August 09, 2014

Unhelpful and rude The staff were rude when we went to return our leased vehicle. We went back to get the tag and registration that we forgot with the car and it was alr More

by Amgallardo
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don Garrett
Aug 21, 2014 -

Key Scales Ford responded

Hello, Thank you for posting your review, I am very sorry to hear about your experience. We strive to offer the best in customer service with all of our programs. Can you please call me at the dealership? My name is Bruce Johnson and I am the General Manager of Key Scales Ford. I would like to learn more about what happened when you returned your lease. You can reach me at the dealership, that number is 1-877-301-5615. We are open Monday - Saturday. Thank you for your feedback, I look forward to talking with you further. Sincerely, Bruce Johnson General Manager

August 07, 2014

Fred Almonte Sr. The Best With out the Help of Fred Almonte Sr, I would not be driving my new 2014 Ford Taurus. I went to a different dealership and had the worst experience of More

by patpresenti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Aug 11, 2014 -

Key Scales Ford responded

Hi Pat! Thank you so much for your comments. We are so happy that Fred was able to make your car buying experience a happy one. We value your business and are glad that you chose our dealership to make your purchase. Enjoy your new 2014 Ford Taurus and come back and see us soon! Thanks again! Bruce Johnson, General Manager

August 07, 2014

Sales and Service This is our second experience at dealing at Key Scales Ford and both times the sales person Mark Bonner, whom we dealt with, was helpful with any ques More

by charlie.trotta.5
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Shuten
Aug 11, 2014 -

Key Scales Ford responded

Thank you for your feedback. We are happy that Mark was able to answer any questions that you had regarding the 2014 Ford Fusion. We are also glad to hear that Wendy was helpful when making service appointments. We value our Ford team members and love to hear good comments about them. We appreciate your business and look forward to seeing you soon. Thanks again! Bruce Johnson, General Manager

August 06, 2014

outstanding sales team was excellent, sale man was up to date on the suv that I purcused, he was very friendly and wasn't pressured to purcusses More

by glenn&brenda biggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Aug 11, 2014 -

Key Scales Ford responded

Thank you so much for your comments. We are so happy that our sales team was able to make your car buying experience a happy one. We appreciate your business and look forward to seeing you again. Thanks! Bruce Johnson, General Manager

August 02, 2014

Thanks Fred Fred Almonte is a very good sales rep. he didn't push me into anything I didn't want, he was very professional. Fred went over all my questions and tr More

by guyknaak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Aug 04, 2014 -

Key Scales Ford responded

Thank you for purchasing your new vehicle from Key Scales Ford. We are so happy that Fred was helpful and professional. We appreciate your business and look forward to seeing you again soon. Thanks again! Bruce Johnson, General Manager

August 01, 2014

Very pleasant experience! It has been 12 years since we purchased a car from a dealer. I was surprised that we found a car we liked at a price we could afford. Artie was e More

by pbh201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artie Dorado, Dan Shuten
Aug 04, 2014 -

Key Scales Ford responded

Thank you for visiting Key Scales Ford. We are so happy that Artie was able to help you find a car you like at a price you could afford. We appreciate your feedback and look forward to seeing you again soon. Thanks again! Bruce Johnson, General Manager

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