Key Scales Ford

Unhelpful and rude The staff were rude when we went to return our leased vehicle. We went back to get the tag and registration that we forgot with the car and it was alr The staff were rude when we went to return our leased vehicle. We went back to get the tag and registration that we forgot with the car and it was already gone. The staff were very rude again and unwilling to try to help us locate our tag. We will not be going back to this dealership for anything. More

Fred Almonte Sr. The Best With out the Help of Fred Almonte Sr, I would not be driving my new 2014 Ford Taurus. I went to a different dealership and had the worst experience of With out the Help of Fred Almonte Sr, I would not be driving my new 2014 Ford Taurus. I went to a different dealership and had the worst experience of my life. Almost stated in my rental. Then I meet Fred, he made the buying experience fast and easy. Please go see Fred before you buy your next car. He will make all the difference in the world. Thanks again Fred for all your help. I love my new car. Pat Presenti More

Sales and Service This is our second experience at dealing at Key Scales Ford and both times the sales person Mark Bonner, whom we dealt with, was helpful with any ques This is our second experience at dealing at Key Scales Ford and both times the sales person Mark Bonner, whom we dealt with, was helpful with any questions we had about the 2014 Ford Fusion Hybrid that we were interested in buying, his knowledge of this vehicle was great and it helped in making our decision to lease. We would also like to acknowledge the service representive Wendy Raney who was very helpful when making appointments for service. More

outstanding sales team was excellent, sale man was up to date on the suv that I purcused, he was very friendly and wasn't pressured to purcusses sales team was excellent, sale man was up to date on the suv that I purcused, he was very friendly and wasn't pressured to purcusses More

Thanks Fred Fred Almonte is a very good sales rep. he didn't push me into anything I didn't want, he was very professional. Fred went over all my questions and tr Fred Almonte is a very good sales rep. he didn't push me into anything I didn't want, he was very professional. Fred went over all my questions and tried to set up my Bluetooth system even though I must have a very dumb phone and it didn't work. He said that when I get a new phone to come back anytime and he would set it up for me. I will tell anyone that wants to buy a new car to go to Key Scales Ford and ask for Fred. Thanks More

Very pleasant experience! It has been 12 years since we purchased a car from a dealer. I was surprised that we found a car we liked at a price we could afford. Artie was e It has been 12 years since we purchased a car from a dealer. I was surprised that we found a car we liked at a price we could afford. Artie was especially helpful and listened well to what we were interested in purchasing. I'm grateful I went to Key Scales. More

Never had such an easy time buying a new car I didn't expect to buy a car when I went in, but our salesperson, Fred, was so nice and easy going, he made the whole deal very comfortable and I have I didn't expect to buy a car when I went in, but our salesperson, Fred, was so nice and easy going, he made the whole deal very comfortable and I have no regrets! More

Amazing Service Rich was great to do business with, very friendly and answered all of our questions. Even after I left the dealership. I have not owned a Ford for ove Rich was great to do business with, very friendly and answered all of our questions. Even after I left the dealership. I have not owned a Ford for over 10 years and it was nice to go back and see all the new additions ford has made to their line of cars. Rich sat in the car with me and made sure that I knew all about my new car. More

Great Job I did not plan on purchasing a vehicle from Ford but on my way to purchase a Honda I decided to stop by Ford on the way. Rich did a very (not pushy) j I did not plan on purchasing a vehicle from Ford but on my way to purchase a Honda I decided to stop by Ford on the way. Rich did a very (not pushy) job and he was very professional. Rich is the kinda guy that you want to be friends with. More

Great buying experience I talked to Blake a few times, and we text back and forth several times. I finally went into the dealership and went for a ride in my new truck. The I talked to Blake a few times, and we text back and forth several times. I finally went into the dealership and went for a ride in my new truck. The price was negotiated during the test drive, and was approved by the GM within five minutes of our return to the dealership. I returned four days later and took delivery of my new truck. The entire process was flawless. Kudos to Blake Kelly and the entire team at Key Scales Ford. More