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Key Scales Ford

Leesburg, FL

4.6
1,603 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,603 Reviews of Key Scales Ford

April 05, 2014

Mr. Hall We had a great experience. We called in advance an stated exactly what we wished for and what price range we wanted hands down and our expectations we More

by Jp hall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Morse
Apr 07, 2014 -

Key Scales Ford responded

Mr. Hall, we are pleased to hear that we have provided your smoothest transaction when dealing with car purchases. We appreciate you taking the time to tell us about you positive experience at Key Scales Ford! Enjoy your new car and we look forward to taking care of any future needs that may arise!

April 01, 2014

thanks Fred Kudos to Fred aka Rico for his professionalism and consideration in placing us in a new Ford Explorer!We will continue to patronize KeyScales and its More

by nwoodworth8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
neil woodworth, Fred Almonte
Apr 03, 2014 -

Key Scales Ford responded

Congratulations on your new Ford Explorer. We are sure that you are enjoying it already. We appreciate your comments about our team, especially Rico! We look forward to serving you in the future and please do not hesitate to contact us with any questions or concerns.

April 01, 2014

Happy with my experience! Great job all around! I found the salesman and the finance person to be professional, friendly and enthusiastic! Very glad I decided to stop and tes More

by Jmk2380
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Morse, Dan Shuten
Apr 03, 2014 -

Key Scales Ford responded

Thank you for stopping by! We are happy to hear you had a great experience and test drive. We hope you enjoyed the Escape. Thank you for your comments regarding our staff, we will pass them along to our team. We look forward to working with you in the future!

April 01, 2014

Great service and friendly staff We had a very positive experience with this dealership. The people were friendly and great to deal with. We set up an appointment with Cat and she w More

by JustinNDaniela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
Apr 03, 2014 -

Key Scales Ford responded

Thank you for choosing Key Scales Ford. We are happy to hear you had a great experience with our staff and dealership. We appreciate your feedback and review, as this ultimately makes us the best dealer we can be. Thank you as well for your recommendations to others! We look forward to working with you in the future.

March 31, 2014

My wife and I went to see if there were a car we could buy to replace our 2002 Villager. The Titanium Focus was the right MPG that we wanted & we didn't need large cargo area or MANY seats anymore. Fr More

by billault
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Apr 01, 2014 -

Key Scales Ford responded

Thank you for coming in to see us at Key Scales Ford. We are very happy to hear Fred was able to assist you in finding, what sounds like, the perfect car for you and your wife. We are excited that you are enjoying the Focus. We also hope that it can reach the 200,000 benchmark! With the right routine maintenance and service, there is no doubt in my mind that it will! Thank you for your review and do not hesitate to contact us with any questions or concerns.

March 29, 2014

arthur berg owner I was pleased by the way Blake Kelly handled himself, I felt he was honest and knowledgeable. I would buy another car from him. Arthur Berg More

by aejb4343
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 27, 2014

I purchased a vehicle from a dealership other than yours in Feb. Was never happy with the way I was treated ,they were more interested in getting my Lincoln than to please me. Beings I purchased on the A-pl More

by NMetcal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 01, 2014 -

Key Scales Ford responded

Thank you for providing us with feedback about your experience! We are sorry to hear your times at other dealerships did not go as well, but are thrilled you ultimately came to see us! We truly value our customers and it is great hearing from a customer like yourself. Thank you for your business and we hope to continue to serve you in the future.

March 22, 2014

This was my second experience with Key Scales Ford. My granddaughter purchased her first car from Blake and was treated excellent. Last Saturday I purchased a Ford Fusion from Key Scales. Bill Pyle was my More

by claycombdeb8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 24, 2014 -

Key Scales Ford responded

Debbie, thank you for your loyalty to Key Scales Ford! We sincerely appreciate the opportunity to continually re-earn your business with our dedicated staff. We are also glad to know that you enjoyed our smooth buying process! Congratulations on your new car and we are looking forward to the next time!

March 11, 2014

Mark was so nice, would recommend him and this deaerlship to everybody, the whole experice was great, everybody was helpful in moving the tool box from the old truck to the new one, More

by swampymom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 17, 2014 -

Key Scales Ford responded

We’re thrilled to hear that you enjoyed your experience with us at Key Scales Ford. Thank you for your kind words about Mark; we will be sure to pass them along to him! We appreciate your recommendation of our dealership and hope to see you again if any needs arise.

March 11, 2014

Very friendly and helpful! Was not a hassle at all to shop!! Fred was extremely helpful, funny and friendly. Jay was also very helpful and professional! More

by klcdjcac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Mar 17, 2014 -

Key Scales Ford responded

Thanks so much for taking the time to leave us such a nice review! We’re so glad to hear that you were treated well by Fred and Jay. We will be sure to pass your compliments along to them. Thank you for your business and we hope to see you again in the future!

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