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Key Scales Ford

Leesburg, FL

4.7
1,607 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,607 Reviews of Key Scales Ford

March 27, 2014

I purchased a vehicle from a dealership other than yours in Feb. Was never happy with the way I was treated ,they were more interested in getting my Lincoln than to please me. Beings I purchased on the A-pl More

by NMetcal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 01, 2014 -

Key Scales Ford responded

Thank you for providing us with feedback about your experience! We are sorry to hear your times at other dealerships did not go as well, but are thrilled you ultimately came to see us! We truly value our customers and it is great hearing from a customer like yourself. Thank you for your business and we hope to continue to serve you in the future.

March 22, 2014

This was my second experience with Key Scales Ford. My granddaughter purchased her first car from Blake and was treated excellent. Last Saturday I purchased a Ford Fusion from Key Scales. Bill Pyle was my More

by claycombdeb8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 24, 2014 -

Key Scales Ford responded

Debbie, thank you for your loyalty to Key Scales Ford! We sincerely appreciate the opportunity to continually re-earn your business with our dedicated staff. We are also glad to know that you enjoyed our smooth buying process! Congratulations on your new car and we are looking forward to the next time!

March 11, 2014

Very friendly and helpful! Was not a hassle at all to shop!! Fred was extremely helpful, funny and friendly. Jay was also very helpful and professional! More

by klcdjcac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Mar 17, 2014 -

Key Scales Ford responded

Thanks so much for taking the time to leave us such a nice review! We’re so glad to hear that you were treated well by Fred and Jay. We will be sure to pass your compliments along to them. Thank you for your business and we hope to see you again in the future!

March 11, 2014

Mark was so nice, would recommend him and this deaerlship to everybody, the whole experice was great, everybody was helpful in moving the tool box from the old truck to the new one, More

by swampymom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 17, 2014 -

Key Scales Ford responded

We’re thrilled to hear that you enjoyed your experience with us at Key Scales Ford. Thank you for your kind words about Mark; we will be sure to pass them along to him! We appreciate your recommendation of our dealership and hope to see you again if any needs arise.

March 08, 2014

I gave the rating I did because my sales person "Rod" was very professional and expedient in processing the paperwork for my purchase. Also, Jay (the financial service person) was very knowledgeabl More

by Greenm88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 11, 2014 -

Key Scales Ford responded

Thank you for taking the time to leave us such a nice review! We appreciate your kind words about Jay and Rod and will be sure to pass them along. They are both very valued members of our team here at Key Scales Ford. We hope to see you again for any needs that may arise!

March 07, 2014

All the employees at Key Scale Ford contributed to a very positive car buying experience. Blake Kelly did a great job throughout the buying process and the final paperwork / transaction was completed in a pr More

by RHolt4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Don Garrett
Mar 11, 2014 -

Key Scales Ford responded

Thank you for giving us a five-star review! We are so glad to hear that your car-buying experience was a positive one. Thank you for your compliments of Blake; we will be sure to pass them along. We appreciate your business and look forward to seeing you for your next scheduled maintenance.

March 04, 2014

We received outstanding service. The whole transaction was seamless. We went home with a new car the same afternoon. Fred couldn't have been more helpful or accommodating. More

by salromano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Mar 05, 2014 -

Key Scales Ford responded

Thanks for the 5-star review! We are thrilled to hear that your experience with our dealership was full of outstanding service and a seamless transaction. Thank you also for you kind words about Fred, we are glad he helped make your car-buying process hassle free. Thank you for your business and congratulations on your new vehicle!

March 04, 2014

Things were great when I was looking for a vehicle. Scott Moll was very attentive and was always in contact with me via phone and emails to the point of being excessive. Sale was made in Mid-January, started More

by mommys3angls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
March 03, 2014

Both Cat and Scott were very patient and helpful in my buying expefience. They worked well as a team, as I chose my car. I looked at many models and the Edge SEL was the one for me. More

by saginaw1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn and Scott Moll
Mar 05, 2014 -

Key Scales Ford responded

Thank you for taking the time to share your review! We are so happy to hear that you had a good experience working with Cat and Scott. We appreciate your business and we look forward to working with you in the future. Enjoy your new Ford Edge!

March 02, 2014

Key Scales Ford has always taken the time to determine that the quality of used vehicles available remains top notch. The cost of such vehicles has always been competitive compared to other dealerships i More

by dbenichou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Marshall
Mar 03, 2014 -

Key Scales Ford responded

Thank you for your kind words about Rick Marshall. We are so glad he made you feel comfortable enough to shop with us at Key Scales Ford. Thank you for your business and enjoy your purchase. We look forward to seeing you in the future!

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