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Key Scales Ford

Leesburg, FL

4.6
1,614 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,614 Reviews of Key Scales Ford

November 26, 2011

Enjoyed the effort that Tom made in making this deal a winner for me and key Scales. Between him, th manager and the finance rep we were able to settle on a sale and a price. Mind you I had no intention More

by fido1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Gussler
November 21, 2011

A friend of mine recommended me there. The process took waaay to long.... I felt that the sales person was very condescending. I have had problems with ford in the past. and my friend Bill Martin convinced More

by daro240
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blake Kelly
Nov 21, 2011 -

Key Scales Ford responded

Hello, My name is Paul Dean and I am the General Manager at Key Scales Ford. I am sorry your experience was not up to our standard. I was hoping I could speak with you directly. Would you be so kind as to give me a call at 352-787-3511. Or if you prefer to email me directly you can reach me at pauldean@keyscalesford.com. You may also respnd in the space provided below. Thanks for taking the time to review. I hope there is more I can learn when we get a chance to talk. -Paul

November 20, 2011

They did the job in a timely matter. It was warranty work. The location was cleaned. The employees that can in contact with other customers gave explanation of what the jobs would entail and made sure More

by howardeppers1850
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
one
November 11, 2011

Chris followed through on everything I asked for including type of car, extra key at no cost to me and a full tank of gas. He also explained how everything worked. I had a very good experience buyin More

by FLFOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Taylor
Nov 11, 2011 -

Key Scales Ford responded

Kay, Thanks for the review. We really appreciate your business. Paul Dean General Manager

November 10, 2011

Jerry was very interested in what I wanted and found it. The team at Scales Ford did a great job and I love my new F-150. John M. Nash More

by johnnash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lee
Nov 11, 2011 -

Key Scales Ford responded

"I Love my new F-150!" John we hear that so often and we are so pleased you chose us to help you get such a great truck. Thanks for doing business with us here at Key Scales Ford. Paul Dean General Manager

November 10, 2011

We just bought our "Flex"in August and the salesman Jamie Reed is GREAT! He spent a lot of time with us explaining the sync system and all the features on the car. He is always available when More

by captjack90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Reed, Fred Dorsey, Ryan, Tom, Fred & every body we've dealt with there., Bruce Johnson, Fred Almonte
Nov 11, 2011 -

Key Scales Ford responded

Glad to hear the sync seminar was helpful. Thanks for the review and thanks for being our customer. Happy Thanksgiving. Paul Dean General Manager

November 10, 2011

I WAS VERY PLEASE WITH THE HELP FROM BLAKE.TOLD HIM WHAT I WAS LOOKING FOR AND HE SHOWED ME 2011 FORD ESCAPE.LET ME TEST DRIVE IT.THANK TO BLAKE I HAVE MY PERFECT CAR.I LOVE IT. More

by MJUPLINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BLAKE KELLY
November 09, 2011

we were very pleased with our service.he was very friendly and helpful with buying our new 2012 ford edge.we thank him so very much. More

by littlekitten62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tom gussler
November 08, 2011

This was a good car buying experience from the very beginning. All the salesmen were friendly and knowledgeable, without seeming "pushy", on both my initial visit as well as my return visit with my wi More

by jpgrif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Kelly, Fred Almonte,, Fred Almonte
November 07, 2011

I have been getting my Mustang GT serviced here for a few years now and they take very good care of it. This is the only nearby dealership that I trust with my car.Plus I have never had to go back with the s More

by Roush Must
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred in service & Richard in parts & Jose in transportation
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