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Key Scales Ford

Leesburg, FL

4.6
1,604 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,604 Reviews of Key Scales Ford

June 27, 2019

Very pleased My experience with key scales was just what I wanted. RICH RYSELL got the truck I wanted and didn't try to pressure me into a more expensive model l More

by F250 user
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Stan Reynolds
Jun 28, 2019 -

Key Scales Ford responded

It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

June 24, 2019

Buying a new truck I had a 4x4 F150 truck that I purchased in New York. It had to go in for a recall. Now that I live here in Florida was planning to trade it in for som More

by Mamasue
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Randy Lofton
Jun 27, 2019 -

Key Scales Ford responded

Thank you so much for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

June 22, 2019

Low pressure smooth transaction Fred was amazing . Very friendly low key, no pressure and did all he could for me to get me the best deal. Will definitely recommend him. More

by Coleen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance gentleman, Fred Almonte
Jun 27, 2019 -

Key Scales Ford responded

Hi Coleen, thank you for sharing your experience. Customer service is very important to us, so we are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

June 19, 2019

Great Salesman When we entered Key Scales Ford, we were impressed by the warm greetings that flowed from all the staff we encountered. Our salesman, Fred Almonte, More

by old school car guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Jun 20, 2019 -

Key Scales Ford responded

Thank you for sharing your experience with us! Customer service is very important to us, so we are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

June 18, 2019

Excellent Sales experience. Our Sales Associate Rich was very responsive to our questions and transparent in the Sales experience. He helped us order and track our vehicle which More

by Mark617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Jun 19, 2019 -

Key Scales Ford responded

Hi Mark, we really appreciate you sharing your experience with us! We value your time and business and look forward to continuing to support you in the future.

June 17, 2019

Easy car shopping experience Rich Rysell was vary helpful to me.and my wife,he took time to show us how all the new car options worked and there functions. Rich has called me to m More

by Ed21812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Garrett, Rich Rysell
Jun 18, 2019 -

Key Scales Ford responded

Thank you so much for your feedback! We strive to bring you the best experience possible, so we greatly appreciate your response! We hope to see you again soon!

June 13, 2019

Good experience overall! There was no pressure to purchase the Escape. Anna was our sales person who went out of her way to help us in the buying process. So cheerful, nice an More

by pattyann
Recommend Dealer
Yes
Employees Worked With
Anna Carroll, and Jonny
Jun 14, 2019 -

Key Scales Ford responded

Thank you for sharing your experience. Customer service is very important to us, so we are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

June 12, 2019

Great Experience Very pleased with our buying experience at Keyscales. Salesman Rich Rysell was very knowledgeable and went out of the way to make it an easy transacti More

by rrh
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Jun 13, 2019 -

Key Scales Ford responded

Thank you for sharing your experience. We are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

June 07, 2019

Actually a pleasant experience This dealer -- or at least Rich (who we dealt with) is a low pressure, customer oriented shop. My wife and I never felt pressured or rushed, our conce More

by mitchloft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Randy Lofton
Jun 10, 2019 -

Key Scales Ford responded

Thank you for sharing your experience with us! We are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

June 04, 2019

Best car buying experience we have had. Drew was knowledgable and patient and let us work at our pace without being pushy. We were delighted with our purchase and the way everyone at Key Sca More

by Danny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Gonzales, Rich Rysell, Randy Lofton
Jun 05, 2019 -

Key Scales Ford responded

Thank you, Danny, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

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