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Key Scales Ford

Leesburg, FL

4.6
1,604 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,604 Reviews of Key Scales Ford

June 21, 2018

Outstanding Great service and attention to detail. The salesman, Fred Almonte, was knowledgeable and courteous. We would definitely recommend Key Scales to our fr More

by Philj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Jun 22, 2018 -

Key Scales Ford responded

Thank you for giving us feedback on Fred's customer service. It is our pleasure to serve you and we look forward to seeing your friends in our store soon!

June 15, 2018

Over the top! This is our second auto from Key Scales because of our age more than likely the last. Rich went over the top to help us. If God allows us a few more y More

by Cookie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Jun 18, 2018 -

Key Scales Ford responded

Thank you for choosing Key Scales Ford again! We appreciate your loyalty. It is great to hear Rich was able to get you into the vehicle you wanted. We hope to see you again soon.

June 15, 2018

Good listener. Stan listened to all my wants, I've had other salesmen just tell me what they thought I should have. It gets tiring when nobody listens. More

by audjohn
Recommend Dealer
Yes
Employees Worked With
Stan Reynolds
Jun 18, 2018 -

Key Scales Ford responded

Hello and thank you for choosing Key Scales Ford. We are so glad to hear that Stan met your expectations. Listening is a key part of our job for sure. Please don't hesitate to let us know how we can help you again. Thank you for leaving your comments.

June 14, 2018

Above & Beyond Went above and beyond what was expected to make for an excellent experience.Especially helpful while acquiring our State Farm insurance. Set up and ex More

by Big Red
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Brown , Jim Roberts
Jun 18, 2018 -

Key Scales Ford responded

Thank you for your recent review. We are so glad to hear you had a great buying experience with our dealership. We look forward to seeing you again in the future for your service needs. Thank you for choosing Key Scales Ford.

June 12, 2018

Understanding Our salesman (Fred Almonte) listened to us - BOTTOM LINE! We expressed our desire to purchase a Ford Focus. Fred did not try to sell us a more expe More

by Susan D.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The front desk receptionist was helpful and courteous. I don't know her name., Fred Almonte
Jun 15, 2018 -

Key Scales Ford responded

We try our best to listen to the needs of our valued customers! So happy to hear you noticed! Thank you for letting us know we exceeded your expectations! Please feel free to refer us to family and friends!

June 12, 2018

Great experience at Key Scales Ford This is our third vehicle from Key Scales Ford and have always been happy with each experience. Fred Almonte was super helpful! We will recommend t More

by FordEdge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Jun 15, 2018 -

Key Scales Ford responded

Returning customers!!! We love it! Thank you for confidently referring us and please don't hesitate to reach out if we can be of any assistance to you!

June 09, 2018

Buying a new car Good experience, Rich Rysell made it easy for me to buy my car..A breath of fresh air. I told him what I wanted and that was it ,bought the car that d More

by Manny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Randy Lofton, Bryan Gelfand
Jun 12, 2018 -

Key Scales Ford responded

That sounds like a perfect car shopping experience and we love the confidence you have in your purchase decision! Thank you for taking the time to leave a great review! You know where to find us if we can be any further assistance!

June 06, 2018

Fantastic Experience We wanted a very specific vehicle and low hassle process. Rich found exactly the vehicle we wanted, had it shipped in from out of state, and had all More

by King Ranch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Bryan Gelfand
Jun 08, 2018 -

Key Scales Ford responded

At Key Scales Ford when you work with us, you are family. Thank you for giving us the opportunity to add you to our Key Scales family. We hope we have earned the confidence for you to refer us to your family and friends! Thank you for shopping with us!

June 06, 2018

Pleasure to deal with I wanted to make a point about customer service which seems to be a dying standard with the exception at Key Scales and Doug Faber... I shopped four F More

by Flagship
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Roberts, Doug Faber
Jun 08, 2018 -

Key Scales Ford responded

We can't wait to help you with those next purchases! Thank you for giving us the chance to earn your business and thank you for taking the time to tell us about your experience! We will see you back again soon, whenever you are ready!

June 03, 2018

Good buying experience Fred did an excellent job, making it possible for us to close the deal.We were very comfortable with his sales technique. We will be back. More

by GiGi
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Jun 04, 2018 -

Key Scales Ford responded

We appreciate the time you took to leave a review for us. Thank you! Please don't hesitate to refer us to family and friends. We love referrals!

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