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Key Scales Ford

Leesburg, FL

4.6
1,604 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,604 Reviews of Key Scales Ford

June 02, 2018

A very pleasant buying experience. our ex perience at Key Scales Ford was a very pleasant experience. Our sales person (Rich Rysell) was very easy to work with. this is the second ca More

by rungranny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Bryan Gelfand
Jun 04, 2018 -

Key Scales Ford responded

We love hearing from our return customers!!! Thank you for giving us the opportunity to help you again. We look forward to hearing from you when you are ready for vehicle #3 from us!

June 01, 2018

GREAT EXPERIENCE! TOTALLY PAINLESS NORMALLY, I'D RATHER GET A ROOT CANAL THAN TO DEAL WITH A CAR SALESPERSON. NOT THIS TIME FOR THE FIRST TIME. IT WAS ONE OF THE MOST PLEASANT EXPERIE More

by Edge Sport Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Jun 04, 2018 -

Key Scales Ford responded

Wow! That sounds painful! Glad we could give you a better experience than a root canal! Thank you for giving us the opportunity to help you find a vehicle.

June 01, 2018

New 2018 edge Dealer made the best deal possible and we upgraded to a premium model. Salesman Rich Rysell worked to get us the best deal possible. We are pleased wi More

by froth
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Jun 04, 2018 -

Key Scales Ford responded

Sounds like that worked out in your favor! Glad you were able to upgrade! Enjoy that new vehicle and thank you for taking the time to leave a review.

May 31, 2018

Great experience with no pressure. Buying at Key Scales was for us a great experience. Rich was attentive, pleasant, helpful, and with no pressure, letting us make our own choices. AND More

by John M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Bryan Gelfand
Jun 04, 2018 -

Key Scales Ford responded

Thank you very much for taking the time to leave such a great review! Please share your experience with family and friends. We would love the opportunity to help them with a vehicle! We are here for all your future needs as well! Don't be a stranger!

May 30, 2018

Great sales people but. Salesman Jonathan Mahowald was great. Very knowledgeable about the vehicle we were interested in and very friendly. Manager Randy Lofton the same. No More

by WaltfromOcala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Mahowald , Randy Lofton, Bryan Gelfand
Jun 06, 2018 -

Key Scales Ford responded

Thank you for taking our call to discuss your concerns. Indirect lending rates can be different than direct lending rates. We have a call into the bank representative to find out why the branch quoted you a rate that was lower than they quoted us. If we can do anything to assist you further, please give us a call. Thank you for coming to Key Scales Ford.

May 29, 2018

very helpful Everyone we had contact with was pleasant and willing to help us find the car that we wanted. We were taken care of in a timely manner and drove out w More

by patsfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Bryan Gelfand
May 31, 2018 -

Key Scales Ford responded

We are so happy we had the opportunity to help you find the vehicle you were looking for. Thank you for letting us know about your experience and feel free to refer us to family and friends!

May 26, 2018

Leasing a new vehicle Doug Faber was most helpful and made this experience one of the most enjoyable I have ever had. There was no pressure and when I had questions, they a More

by Carl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Lofton, Jim Roberts, Doug Faber
May 31, 2018 -

Key Scales Ford responded

That is great to hear! Thank you for taking the time to let us know about your experience. We are always available if you find yourself with anymore questions. Enjoy your new purchase!

May 23, 2018

Fred is very personable, knowledgeable and efficient. Fred makes every effort to locate a car with all the specifications his customers want. This is the 2nd car we have leased through him. We will be b More

by Mustang Sally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Bryan Gelfand
May 23, 2018 -

Key Scales Ford responded

We look forward to your next visit! Thank you for taking the time to leave a great review.

May 22, 2018

Great Rich made the transaction smooth as silk!! Rich did a great job leading us through the transaction! Well done. Thanks 👍🎆😃 Will tell all my friends about the great tre More

by Traveler332
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Garrett, Rich Rysell
May 23, 2018 -

Key Scales Ford responded

Awesome! We love referrals! Thank you for taking some time out of your day to leave us a great review! We appreciate it.

May 22, 2018

Great place to buy a car I found my car on Key Scales website. It is a very good website. Easy to navigate and understand. I contacted Rich Rysell for a price quote and he con More

by Happy Focus ST owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
May 23, 2018 -

Key Scales Ford responded

At Key Scales Ford, we will go above and beyond to make our customers feel comfortable with their new vehicle purchase. It's not just about a sale, but about a good sale for all parties involved. We appreciate our customers and love to earn their referrals! Please do not hesitate to tell your family and friends about us!

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